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Lufthansa
Lufthansa airline was founded in 1953 and has since become one of the largest airlines in Europe. The airline offers a wide range of routes, from short haul to long haul flights. Lufthansa's advantages include their good safety record, excellent lounges, and comfortable seats. However, some passengers find their customer service lacking. In terms of pricing, Lufthansa is not the cheapest airline but offers excellent service for the price. Overall, Lufthansa is a great choice for those looking for a reliable and comfortable airline. Book your next flight with Lufthansa today!
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Lufthansa baggage rules
Luggage Rules of Lufthansa Airline
Lufthansa is a German airline that has its own baggage rules, which customers need to follow while traveling. Here are the baggage rules of Lufthansa:
Luggage
Lufthansa allows customers to carry one (1) bag that weighs up to 23 kg in Economy Class, two (2) bags that weigh up to 23 kg each in Premium Economy and Business Class, and two (2) bags that weigh up to 32 kg in First Class. The size of the bag must not exceed 158 cm (height+width+depth).
Hand Baggage
Lufthansa allows customers to carry one (1) bag that weighs up to 8 kg for Economy Class and two (2) bags that weigh up to 8 kg each for Premium Economy, Business and First Class. The maximum dimensions for hand baggage are 55 x 40 x 23 cm.
Excess or Overweight Baggage
If the baggage exceeds the free baggage allowance, then customers need to pay extra charges for excess baggage. The charges for an additional bag weighing up to 23 kg is 75 Euros in Economy Class, and for Premium Economy, Business and First Class is free. If the bag weighs between 23 kg to 32 kg, the charges are 150 Euros in Economy and Premium Economy Class and free in Business and First Class. If the bag exceeds 32 kg, it is not accepted as baggage and needs to be transported as cargo instead.
Items Prohibited for Carriage
Lufthansa does not allow the carriage of certain items such as explosives, compressed gases, flammable liquids, and other dangerous materials. Additionally, items that can cause inconvenience to the passengers or may pose a threat to the aircraft's safety are also not allowed. For more information on restricted items, customers can visit the Lufthansa website.
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Frequently asked questions about the airline
In case of loss or damage to your baggage by Lufthansa, you can apply for compensation and file a claim through Lufthansa's Baggage Tracing department. You can contact them via phone, email or online form by visiting Lufthansa's website.
Lufthansa typically closes check-in and boarding 45-60 minutes before departure, depending on the airport and destination. It is important to check your specific flight information and arrive at the airport with enough time to complete all necessary check-in and security procedures.
Yes, you can check in online for a Lufthansa airline flight. You can do it on the Lufthansa website or through the Lufthansa app. Online check-in usually opens 23 hours before the scheduled departure time.
Yes, Lufthansa may pay compensation for flight delays and cancellations under certain circumstances, such as if the delay or cancellation was within Lufthansa's control and was not due to extraordinary circumstances. The amount of compensation may also depend on the distance of the flight and the length of the delay. Passengers are encouraged to review Lufthansa's terms and conditions and contact the airline directly if they believe they are entitled to compensation.
Yes, Lufthansa provides additional services for passengers with disabilities. These services may include assistance with boarding and deplaning, transport to and from the gate, special meals, and wheelchair assistance. Lufthansa staff are also trained to provide special assistance to passengers with hearing or visual impairments, as well as those with cognitive or intellectual disabilities. Passengers are encouraged to inform Lufthansa of their specific needs in advance of their flight to ensure that the necessary arrangements can be made.
Yes, Lufthansa provides meals and drinks on board, including alcoholic beverages for those of legal age.
Yes, Lufthansa airline tickets can be refundable depending on the fare rules and conditions. Some fare classes may not allow refunds, while others may allow refunds with certain fees or penalties. It is recommended to check the fare rules and conditions before purchasing the ticket.
Lufthansa allows children and infants to travel with their parents or legal guardians. The airline recommends making reservations for children under the age of two because they must travel in a suitable car seat or in the lap of an adult. Children between the ages of two and eleven are required to purchase a child ticket. Lufthansa provides children's meals on board, but passengers must request them when booking their flights or at least 24 hours before departure. The airline also offers children's entertainment such as games, toys, and movies on flights with a duration of more than 45 minutes. Parents or guardians traveling with infants are allowed to bring one baby carriage or car seat on board for free. Additionally, Lufthansa offers changing tables in the lavatories and provides diapers, wet wipes, and other necessary items for infants upon request. Overall, Lufthansa aims to make traveling with children as comfortable and stress-free as possible.