Terms of Use

Before using, please read the Terms of Service for Flaut.travel. By using the Service in one way or another, you confirm that you have read and accepted the following rules in full.

1. General provisions

1.1. These rules (hereinafter referred to as the "Rules") determine the terms of use of the Flaut.travel Service.

1.2. The Flaut.travel Flight Search Service (hereinafter referred to as the “Service”) for the purposes of these Rules means a multifunctional software product available on the website at https://flaut.travel and its other domains, designed to be provided to Users through the user interface, including the following features:

  • searching and receiving, based on requests through the search interface, information about air tickets and other services for travelers that are offered for purchase by third parties - airlines, agencies, booking systems, aggregators, etc. (hereinafter referred to as "suppliers");
  • obtaining for review informational materials and other travel content available directly on the Service and on the Owner's social networks, such as guides, collections of places, etc;
  • Participation in promotions and contests organized by the Service Owner and/or its partners;
  • obtaining advice on issues related to the use of the Service and, if possible, on issues of services provided by service providers when the User directly contacts the user support service via any electronic communication channels available for communication;

1.3. Relations on the use of certain parts and features of the Service, in addition to these Rules, can be additionally regulated by special rules and conditions that are posted on the relevant pages of the user interface in the form of documents, descriptions, instructions. In everything that is not regulated by the relevant special conditions and rules, the relationship on the use of the Service, including the use of its individual parts and features, is governed by these Rules.

1.4. The User agrees that the use of the Service, as well as any of its parts or capabilities in any way, implies the fact that the User is familiar with the Rules, as well as with special rules and conditions in accordance with clause 1.3. (in the case of using the relevant parts or features of the Service, which are subject to such special terms and conditions), and means their acceptance without reservation. If the User does not accept these conditions, he is obliged to refrain from using the Service.

1.5. The Law of the country from where User accessing the Service shall apply to the Rules and all relations related to the use of the Service. Any claims or lawsuits arising from these Rules and / or the use of the Service must be filed and considered in accordance with the current legislation of the User's current country and / or state.

1.6. If, for any reason, one or more provisions of the Rules are declared invalid or unenforceable, this does not affect the validity or applicability of the remaining provisions of the Rules.

1.7. An integral part of the Rules, among other things, is Agreement on the processing of personal data of Users.

2. Use of the Service

2.1. The Service Owner free of charge, under the terms of a simple (non-exclusive) license, grants the User a non-transferable right to use the Service in all countries of the world for its direct functional purpose and solely for the implementation of the Service capabilities provided by the Owner and receiving the Owner's services available through the Service.

2.2. Interaction with the Service, including the formation of User requests to search for services for travelers, can be carried out exclusively by means of the Service interface provided to Users from authorized programs and devices.

By means of the Service, the User is given the opportunity to get acquainted with the offers of suppliers for specified directions (locations) and dates, as well as receive a link to go to their websites to make a reservation.

Links provided by the Service to any third party website, product, service, any information of a commercial or non-commercial nature for the purpose of making a booking does not constitute an endorsement or recommendation of these products (services, activities, persons) by the Owner, nor is it an advertisement in the absence of a direct instructions about it.

2.3. The purchase (issuance) of air tickets, other services for travelers and their payment is made on the websites of suppliers offering them for sale. The User confirms the understanding of the fact that the Service Owner:

  • does not sell air tickets, hotels, insurance, other services for travelers and does not act as an intermediary between the User and a third party that implements a particular service;
  • does not participate in mutual settlements between the User and the supplier, does not charge the User money for using the features of the Service available free of charge, or performing any actions in connection with the purchase of air tickets, hotels and other services for travelers found through the Service;
  • does not guarantee and is not responsible for the accuracy of information about any services offered for sale by suppliers, the implementation of money transfers, the execution of contracts for transportation, accommodation and others;
  • providing User support in connection with those issued through the Service (after going to the provider's website), does not guarantee the achievement of any result or solution to a specific problem of the User and is not responsible for the acts, decisions of providers, changes in applicable regulation or action, decisions of any third parties, affecting the relationship between the User and the supplier.

In any case, in the event of disputes regarding the purchase (registration) of air tickets, other services for travelers, the User undertakes to apply for their resolution directly to the persons who entered into relations with the User related to the registration of such a service.

2.4. When using the Service, the User is prohibited from:

  • interfere with the operation of the Service in ways that may result in a violation of its performance, including generating requests not through the User Interface;
  • use any programs or applications not authorized by the Owner or on the territory of the User to interact with the Service;
  • modify, improve, translate into other languages, decompile, disassemble, decode, emulate, violate the integrity, restore the source code of the Service or any of its parts;
  • use the Service for illegal purposes.

2.5. The owner of the service has the right at any time at its sole discretion to stop maintaining the operation of the Service, change its functionality, user interface and any other characteristics, as well as prohibit the use of the Service.

2.7. By means of the Service, the User is given the opportunity to personalize the functionality and interface of the Service for his own needs, to gain access to paid features and products of the Owner and / or partners of the Service.

2.8. When contacting the user support service, the User agrees that the speed of response to the request is not defined and depends on the volume of incoming requests. The use of any information and information received in the course of consultations from the support service is carried out by the User without guarantees regarding the accuracy of the information and information provided at a particular point in time. Any information received from the User in connection with his appeal can be used by the Owner solely for working with the appeal in the interests of the User.

3. Responsibilities

3.1. The Service, its parts and any features are provided on an "as is" basis. The Owner of the Service does not provide any guarantees regarding the error-free and uninterrupted operation of the Service, its individual parts, components, capabilities, implemented tools or functions, the compliance of the functionality of the Service with specific goals and expectations of the User, does not guarantee the reliability, accuracy, completeness and timeliness of the data provided by the Service, and also does not provide any other guarantees not expressly specified in these Rules, special rules and conditions.

3.2. The owner of the service, subject to the restrictions established by law, is not responsible for:

  • any direct or indirect consequences of any use or inability to use the Service (including data) and / or damage caused to the User and / or third parties as a result of any use;
  • non-use or inability to use the Service (including data) or its individual components and / or functions, including due to possible errors or malfunctions of the Service;
  • any information, advertising, materials and content that are posted on the resources of suppliers and third parties, and to the resources of which the User may be redirected when using the capabilities of the Service.

3.3. The User undertakes to use the Service in accordance with the laws of the country in which he is located, and assumes responsibility for violating the restrictions on the use of the Service established by national legislation.

3.4. The User is solely responsible to third parties for his actions related to the use of the Service, including if such actions lead to a violation of the rights and legitimate interests of third parties, as well as for compliance with applicable law when using the Service.

3.5. In the event of any disputes regarding these Rules, the User, before applying to the judicial authorities for resolving the dispute, is obliged to take measures for pre-trial settlement by sending an appropriate letter to the address of the Service Owner, as well as its electronic copy to the address: legal@flaut.travel with a clear description of the disputed situation and related circumstances. The term for consideration and response to a claim: 30 days from the date of its receipt by the Service Owner.

4. Service Ownership Rights

4.1. Intellectual property rights, including the results of intellectual activity included in the Service and / or used by it, such as texts, images, designs, other content, databases, know-how, trademarks, trade names and other means of identification and etc., as well as domain names, belong to the Service Owner or third parties - copyright holders, and are provided to the Owner under a license or are placed by the Owner on behalf of the copyright holders.

4.2. Intellectual property objects, the exclusive rights to which do not belong to the Service Owner, are placed by the Owner solely for the purpose of informing users of information about a particular airline, agency, booking system, other providers, information about whose services is available on the Service.

4.3. The use of those specified in clause 4.1. objects of intellectual property is possible only within the framework of the functionality offered by the Service. The User agrees that the use of the Service does not grant him any rights in relation to the specified objects of intellectual property, with the exception of the rights expressly specified in the Rules, special rules and conditions.

5. Changing the Rules

5.1. The owner of the service has the right to change these Rules unilaterally at any time and without prior notice. Notification of the User about the changes made to the terms of the Rules and their current version is published on the page: https://flaut.travel/terms-of-use.

5.2. Changes to the Rules come into force from the date of their publication, unless otherwise specified in the relevant publication.

Publish date: October 22nd, 2022