Austrian Airlines, founded in 1957, is the flagship carrier of Austria, operating flights to over 130 destinations globally. Its advantages include a contemporary fleet, generous baggage policies, and an excellent loyalty program. However, its disadvantages are relatively high fares compared to other European airlines, with a pricing policy that leans towards the expensive side. Nevertheless, flyers can encounter promotional deals from time to time that can lower the cost substantially. Overall, Austria Airlines provides a top-notch travel experience for those who don't mind paying a little extra for it.
Baggage Rules of Austrian Airlines
Austrian Airlines is a renowned airline that has established itself as a reliable and convenient mode of transport for many travelers. To ensure a pleasant and hassle-free journey, it is imperative that all passengers are made aware of the baggage rules and regulations in place. In this article, we will provide an overview of the baggage rules of Austrian Airlines, divided into several sections:
Passengers are allowed to check in up to two pieces of baggage, with a combined weight of 23 kg in Economy Class or up to 32 kg in Business and Premium Economy. Any excess baggage fees will apply should the luggage exceed the weight limit.
Passengers are allowed to bring one piece of hand baggage and one personal item, such as a laptop or handbag, with them on their journey. The maximum weight of the cabin baggage should not exceed 8 kg, and the dimensions should not exceed 55 x 40 x 23 cm.
Excess or Overweight Baggage
Should any luggage exceed the weight limit, it will be considered excess and will incur additional fees which will depend on the individual flight route. Passengers can reduce these excess fees by booking in advance when possible. Additionally, any luggage exceeding 32 kg must be sent as cargo.
Items Prohibited for Carriage
Austrian Airlines has a comprehensive list of items that are prohibited for carriage on board the flight. These include, but are not limited to, explosives, flammable substances, and sharp objects such as knives and scissors. Passengers are advised to check the official website for full details prior to travel.
In conclusion, familiarizing oneself with the baggage rules and regulations of Austrian Airlines is essential prior to travel. Not abiding by these rules can lead to additional fees and inconvenience, which can easily be avoided by adhering to these guidelines.
In case of loss or damage to your baggage by Austrian Airlines, you can file a claim at the designated Baggage Claim Office at the airport or through their online baggage claim form on their website. You will need to provide all the necessary details and documents, such as your flight information, baggage tags, and proof of ownership and value of the items in your baggage. The airline will then investigate your claim and reimburse you for the loss or repair the damage, up to the limit stated in their baggage policy.
Austrian Airlines usually closes its check-in and boarding gates 45 minutes before departure for flights within Europe, and 60 minutes before departure for intercontinental flights. However, it's always best to check with the airline directly or on their website for the most up-to-date information.
Yes, you can check in online for an Austrian Airlines airline flight. You can do it on their website or through their mobile app. Online check-in opens 47 hours before departure and closes 75 minutes before departure for flights departing from Vienna and 45 minutes before departure for all other flights.
Yes, Austrian Airlines generally pays compensation for flight delays and cancellations, in accordance with EU regulations. The amount of compensation may vary depending on the length of the delay and the distance of the flight, among other factors. Passengers are advised to contact the airline directly or consult its website for more information on the compensation process.
Yes, Austrian Airlines provides additional services for passengers with disabilities. These services include wheelchair assistance, special seating arrangements, assistance with boarding and disembarking, and help with carrying and stowing assistive devices. Passengers are advised to inform the airline of their disability and request for assistance when booking their tickets or at least 48 hours prior to the flight. The airline also allows passengers to travel with their service animals, provided they comply with the airline's regulations and requirements.
Yes, Austrian Airlines provides meals and drinks on board for all flights, including complimentary snacks and beverages. Alcoholic drinks are also available for purchase.
Austrian Airlines offers both refundable and non-refundable fare options. If you purchase a refundable ticket and need to cancel, you will be eligible for a full refund. However, if you purchase a non-refundable ticket, cancellation fees will apply and you may only receive a partial refund or flight credit. It's important to carefully review the terms and conditions of your ticket before purchasing.
Austrian Airlines allows children aged between 0-2 years old to travel for free on the lap of an adult paying full fare. However, a separate seat must be purchased for children and toddlers aged between 2-11 years old, and they must be accompanied by an adult during the entire flight. Austrian Airlines offers special meals for children, including baby food and formula milk, but these must be requested when booking the ticket or at least 24 hours before the scheduled departure time. In-flight entertainment also includes a selection of movies, TV shows, games, and music that can keep children entertained throughout the flight. Austrian Airlines also allows children to bring their own car seats and strollers on board, which can be checked in at no additional cost. However, the dimensions and weight of these items must meet the airline's requirements. Overall, Austrian Airlines provides a child-friendly travel experience by offering special meals, in-flight entertainment, and allowing children to travel with their car seats and strollers.