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KLM
KLM airline was founded in 1919, making it one of the oldest airlines still in operation. The Dutch airline boasts a strong safety record and excellent customer service. However, some customers have reported issues with delays and lost luggage. In terms of pricing, KLM is generally considered to be on the higher end of the spectrum, making it more expensive for an average traveler. Despite this, KLM's extensive route network and convenient connections make it a popular choice among frequent flyers. Book your KLM flight today to experience their top-notch service and reliability.
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KLM baggage rules
Baggage Rules of KLM Airline
When traveling with KLM airline, it is important to know the baggage rules to avoid any unexpected fees or issues. In this article, we will discuss the rules and limits for luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage.
Luggage:
KLM allows each passenger to bring checked luggage, the maximum weight for which varies depending on the route and class. As of writing this article, for most routes, passengers in Economy Class can bring one piece of checked luggage weighing up to 23 kg (50 lbs), passengers in European Business Class can bring two pieces of checked luggage, each weighing 32 kg (70 lbs), and passengers in Intercontinental Business Class can bring two pieces of checked luggage weighing up to 32 kg (70 lbs) each. It is important to check the baggage allowance for your specific route before traveling to avoid any additional fees for excess baggage.
Hand baggage:
In addition to checked luggage, KLM allows passengers to bring one piece of hand baggage and one accessory, such as a handbag or laptop bag, onboard the aircraft. The dimensions of the hand baggage must not exceed 55 x 35 x 25 cm (21.5 x 13.5 x 10 inches), including wheels and handles, and must fit in the overhead locker or under the seat in front of you. The accessory must be smaller than the hand luggage and also fit under the seat or in the overhead bin.
Excess or overweight baggage:
If your checked luggage or hand baggage exceeds the weight, size, or number of pieces allowed, you will incur additional fees. The fees for excess baggage vary depending on the route and destination, but it's essential to check with KLM before traveling. In addition, if you have an item that exceeds the maximum weight and dimensions for checked luggage, you can transport it as cargo, but again, it is important to check with KLM in advance.
Items prohibited for carriage:
KLM has strict rules on items that can and cannot be carried onboard or as checked luggage. Some examples of items that are not allowed include weapons, explosives, toxic substances, and lithium batteries that exceed 160Wh. For a complete list of prohibited items and more information on restricted items, it is recommended to visit the KLM website.
In conclusion, KLM's baggage rules are straightforward and easy to follow, as long as you know the limits and restrictions. By familiarizing yourself with their rules and regulations, you can have a hassle-free and enjoyable travel experience.
Frequently asked questions about the airline
You can report loss or damage to your baggage by KLM by contacting their baggage assistance center through their website or by calling their customer service hotline. Make sure to provide all necessary details and documents related to your baggage and the circumstances surrounding the loss or damage.
KLM typically closes check-in 1 hour before departure for flights within Europe and 2-3 hours before departure for intercontinental flights. Boarding typically closes 15-20 minutes before departure. However, these times may vary depending on the specific airport and flight, so it is important to check with KLM or the airport for the most up-to-date information.
Yes, you can check in online for a KLM airline flight. You can do it by visiting the KLM website or by using their mobile app. Online check-in usually opens 30 hours before departure, but may vary according to your airport of departure. Check your flight information on the KLM website to confirm the exact time online check-in opens for your specific flight.
Yes, KLM may provide compensation for flight delays and cancellations depending on the circumstances. As per EU regulation 261/2004, KLM must compensate passengers if their flight is delayed for more than three hours or cancelled without adequate notice. The amount of compensation depends on the distance of the flight, and passengers may also be entitled to additional benefits such as meals, accommodation, and transportation. However, if the delay or cancellation was due to extraordinary circumstances beyond KLM's control, such as severe weather or security issues, the airline may not be required to provide compensation.
Yes, KLM provides additional services for passengers with disabilities. These services include wheelchair assistance, assistance with boarding and disembarking, special seat arrangements, and specific meal requests. Passengers with disabilities are advised to notify KLM of their needs at the time of booking or at least 48 hours before departure to ensure that the necessary arrangements can be made.
Yes, KLM provides meals and drinks on board. The type of meal provided depends on the length of the flight and the cabin class you are traveling in. Alcoholic drinks are also available for purchase on board.
Yes, KLM airline tickets may be refundable depending on the type of ticket you purchased and the fare rules associated with it. It is recommended that you check the terms and conditions of your ticket or contact KLM customer service for further assistance.
KLM sets the following conditions for traveling with children and babies: 1. Infants under 2 years of age can travel on the lap of a parent or guardian free of charge. However, it is recommended that parents book a separate seat for the child to ensure their safety and comfort. 2. Children aged between 2 and 12 years can travel at a discounted fare. 3. Children aged between 5 and 14 years can travel as an unaccompanied minor, provided they meet certain requirements. 4. KLM offers a range of services and facilities for families traveling with children, such as special meals, strollers, and baby bassinets. KLM provides children's meals on board, but you need to order them in advance. They also offer a range of entertainment options for children, such as movies, games, and kids' channels on the in-flight entertainment system. You can check the availability of these services when booking your flight or by contacting KLM's customer service.