Flights, baggage allowance, onboard services, and travel information
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Pegasus Airlines
PC
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PGT
Country of registration
Official website
Address
Turkey, Istanbul, Yenibosna Merkez Mahallesi, Şehit Mehmet Sk., No:4, 34197
Pegasus Airlines was founded in 1990 and operates as Turkey’s major low-cost carrier. Advantages include low base fares, a modern short-haul fleet and an extensive domestic and regional network centered on Istanbul Sabiha Gökçen, plus convenient online booking. Disadvantages are basic onboard comfort and limited legroom unless extras are purchased, numerous ancillary fees for baggage and services, and variable punctuality at busy airports. It offers paid upgrades and ancillary options and holds a 3‑star Skytrax rating.
If you’re flying Pegasus Airlines (PC), you can usually bring small pets—most commonly cats and dogs—either in the cabin or as checked pets in the hold, provided space is available and your documents are in order. Cabin travel is intended for smaller companions: the combined weight of your pet and carrier must not exceed 8 kg, and the carrier must slide fully under the seat in front of you. Larger pets may travel in the aircraft hold as checked baggage (AVIH) when temperatures, breed considerations, and routing permit; the total weight of animal plus crate is generally limited to 32 kg, with anything heavier routed via cargo services. Numbers of animals per flight are capped, so it’s essential to underlinebook in advanceunderline—requests are handled on a first‑come, first‑served basis and must be confirmed by Pegasus before you travel.
Cabin pets must remain inside their carrier for the entire journey, including boarding and disembarkation, and you’ll be seated away from exit rows and bulkheads. In the hold, pets travel in a pressurized, temperature‑controlled compartment; still, Pegasus may decline AVIH on specific routes or during extreme heat/cold for animal welfare. Snub‑nosed (brachycephalic) breeds are typically not accepted in the hold due to breathing risks, and visibly ill, pregnant, or unweaned animals are not carried. Certified assistance/guide dogs are welcomed in the cabin free of charge on eligible routes, outside the standard size/weight limits, when all documentation and advance notice requirements are met.
For the cabin, choose a soft, leak‑proof, well‑ventilated carrier that fits under the seat—Pegasus aligns this with the under‑seat footprint used for small hand baggage, so aim for a maximum of about 55 × 40 × 20 cm and keep within the 8 kg total limit. Your pet should be able to stand up, turn, and lie down comfortably; absorbent bedding and a securely closed zipper are musts. For birds (accepted mainly on Turkish domestic flights), the cage should be sturdy, covered, and equally sized to fit under the seat without disturbing other passengers.
For the hold, use an IATA‑compliant hard‑shell crate with a metal door, sufficient ventilation on all sides, fixed fasteners (no snap‑on lids), and no wheels attached. Include empty, spill‑proof food and water bowls fixed to the inside of the door, and line the base with absorbent material—no straw or newspaper that can shift. Label the crate with your name, contact details, and “Live Animal,” and ensure the total weight does not exceed 32 kg unless Pegasus Cargo has confirmed a cargo booking. Never sedate your pet unless your veterinarian explicitly advises it and you’ve confirmed acceptance with the airline; sedatives can cause serious issues at altitude.
On domestic Turkish flights, bring a valid veterinary health record showing current vaccinations (including rabies) and any local permits required for species such as birds. While not always checked, a recent veterinary health certificate is wise to carry—some airports request one issued within the last few days. For international travel, requirements are stricter: an ISO‑compliant microchip, rabies vaccination given at or after 12 weeks of age, and the 21‑day waiting period are standard. Depending on your destination, you may need an EU Pet Passport or an official third‑country health certificate, parasite treatments, and import permits; always verify country rules well in advance.
Be aware of country bans or format rules that override airline policy. The UK, for example, generally does not allow pets to arrive in the cabin or as checked baggage—only as approved cargo—so Pegasus does not carry pets to/from the UK except recognized assistance dogs. The same kind of restriction can apply to some Gulf destinations, where pets may be cargo‑only; check routing and entry conditions before you book.
Pegasus charges a pet fee per flight segment, with different amounts for domestic vs. international routes and for cabin vs. hold; it’s collected during booking or at the airport once acceptance is confirmed. Your pet does not count toward the normal baggage allowance, and overweight fees do not substitute for the pet charge. As a rule of thumb, Pegasus accepts cats and dogs on most routes, and small cage birds primarily on domestic services; rodents, rabbits, reptiles, amphibians, and ferrets are not carried as pets. Turkish regulations also prohibit certain dog breeds considered dangerous; these are not accepted. When transiting, allow extra time—interline transfers of pets between airlines are typically not supported, so book a single Pegasus itinerary and reconfirm acceptance for every segment.
Request pet acceptance as soon as you book your ticket and boldreconfirm 48–72 hours before departurebold; have your pet’s breed, weight, and carrier dimensions ready. In the weeks before travel, acclimate your animal to the carrier with short practice sessions, and schedule any vaccinations or health certificates to fall within the validity windows set by your destination. On departure day, arrive early for check‑in, offer only a light meal a few hours before the flight, and exercise your pet before security; place an absorbent pad in the carrier and carry spare pads and wipes. In the cabin, keep the carrier closed under the seat, avoid opening it during the flight, and reassure your companion with a calm voice—your composure helps them settle.
Policies change, and local authorities can overrule airline rules. For the latest dimensions, fees, breed lists, and route‑by‑route acceptance, consult Pegasus’ official site or call center and keep copies of your confirmations with you. A little extra planning makes the journey safer, smoother, and kinder for your best friend.
Pegasus uses simple age bands: an infant is under 2 years old on the day of travel, a child is from 2 to 12 years, and an adult is 12 years and above. Infants may travel on an adult’s lap for an infant fee, while children from age 2 must occupy their own seat and are ticketed like adults under Pegasus’s fare families. Only one infant per adult is allowed; a second infant should have a booked seat and an approved car seat. If your baby turns two during your trip, book a seat (as a child) for the flights after their birthday. Very young babies usually need to be at least a week old to fly; if earlier travel is essential, medical clearance may be required—confirm the latest rule directly with Pegasus before booking.
A lap infant sits on your lap with a special safety belt provided by the crew; these seats are never permitted in emergency exit rows. If you prefer more space or want your baby to sleep undisturbed, consider purchasing a separate seat for the infant and bringing an approved car seat. Pegasus does not provide onboard bassinets—plan sleep accordingly with soft supports like a small pillow and blanket you bring yourself. For families, selecting seats together in advance is strongly recommended; while staff will try to keep you together, this isn’t guaranteed without paid seat selection on busy flights.
For car seats and child-restraint devices, Pegasus generally follows international safety standards. In practice:
For children occupying their own seat, baggage allowances are the same as adults under the fare you purchase (e.g., cabin bag and any checked bag that comes with your bundle). Lap infants usually do not receive a full baggage allowance, but Pegasus allows essential baby items—think formula, baby food, and diapers—in reasonable quantities; pack them so they can be presented separately at security. A fully collapsible stroller/buggy is accepted free of charge in addition to your fare’s baggage and can typically be used to the gate for tagging and gate-check; at some airports it may need to be checked earlier, and return at the aircraft door isn’t always possible. Car seats can be used onboard with a paid seat or checked for free as baby equipment; add name tags and a protective cover to avoid scuffs.
Pegasus Airlines (IATA: PC) runs BolBol, a straightforward, spend-based program built for a low‑cost model. You earn BolBol Points on what you pay for Pegasus flights and extras, then use those points like cash toward future bookings. Because redemptions are revenue‑based, availability is broad and you’ll usually see clear, real‑time pricing in points at checkout. Think of BolBol as a practical wallet: simple to earn, simple to spend, with fewer frills than legacy carriers but plenty of value if you fly Pegasus regularly.
Joining is free and instant in the Pegasus app or on flypgs.com. BolBol currently does not publish traditional elite tiers with lounge access or guaranteed upgrades; most benefits are the same for all members. Instead, Pegasus runs targeted profiles and campaigns, such as Young BolBol (for ages typically 13–24) and periodic member‑only promos that add extra bonus points or discounts. If you’re looking for elite‑style perks, Pegasus sells them à la carte (priority, seat selection, baggage) and you can often pay for those with points.
Add your BolBol number whenever you book or check in to ensure accrual. Points are awarded after you fly and are tied to the traveler, not the payer. BolBol Points have an expiry window published in your account (commonly around two years from earn); activity and promotions may affect this, so it’s wise to check your personal expiry dates in the app. You can redeem points to buy tickets for yourself or others, which makes sharing value with family easy without formal pooling.
On Pegasus‑operated flights, you earn based on what you spend on the base fare and eligible ancillaries (seats, baggage, meals, etc.), excluding taxes, airport charges, and third‑party fees. Because earning is spend‑based, the more flexible or last‑minute the fare, the more points you typically collect. Always attach your BolBol number before departure; if you forget, you can usually make a retro‑claim within the stated window in your account.
Pegasus also partners with selected travel and retail brands. Hotel stays, car rentals, and occasional lifestyle partners in Turkey and abroad may award BolBol Points when you book through designated links or enter your member number. Campaigns change often, and in‑app offers can include temporary earn boosts, so it’s worth scanning the Offers section before you complete a purchase. If you hold a Turkey‑issued, co‑branded BolBol payment card, you can earn additional points on everyday spend and on Pegasus purchases, subject to the card’s own terms.
As of 2024–2025, Pegasus Airlines (IATA: PC) operates a fast‑growing, all‑narrowbody fleet of more than 100 aircraft. The core is the Airbus A320neo family, complemented by a shrinking group of Boeing 737‑800 that continue to serve reliably on busy domestic and regional routes. This mix gives the airline the flexibility to match capacity with demand while keeping costs and fuel burn in check. Most aircraft are based at Istanbul Sabiha Gökçen (SAW), radiating to Turkey, Europe, the Middle East, and Central Asia. For you as a traveler, it means frequent schedules and a familiar cabin experience no matter which jet you board.
You’ll most often step onto an A321neo or A320neo, the workhorses of today’s Pegasus fleet. The A321neo carries up to 239 passengers in a single‑class 3‑3 layout, with a handful of extra‑legroom rows at the front and over the wings for those who want more space. The slightly smaller A320neo typically seats about 186–189, keeping the same straightforward layout and quick turnarounds. Seat pitch is lean by design—around 29–30 inches—yet the cabins feel calmer thanks to the NEO’s quieter engines and modern lighting. Expect buy‑on‑board food and drink and paid seat selection, rather than a separate business class.
If you find yourself on a Boeing 737‑800, the layout stays familiar: 189 seats, 3‑3 throughout, and optional extra‑legroom choices in exit rows. These aircraft are a touch older and not as quiet as the NEOs, but they remain dependable on short and medium hops. Pegasus keeps the interiors cohesive, so stowage, seat dimensions, and service flow feel much the same across types. There are no built‑in seatback screens, so bringing your own entertainment is a smart move. The result is a consistent, predictably efficient cabin experience whichever tail you catch.
The youngest members of the fleet are the A321neo deliveries that continue to arrive, with many fresh from the factory in 2023 and 2024. These jets headline the airline’s growth, offering more seats with lower fuel burn per passenger. At the other end of the timeline are several Boeing 737‑800s dating back to the late 2000s and early 2010s, plus a small number of earlier‑generation A320ceo. Even so, cabins are progressively refreshed to keep the look and feel aligned across types. When you notice the ultra‑quiet takeoff and sculpted wingtips, you’re likely on one of the newest NEOs.
Pegasus has a large backlog of Airbus A320neo family aircraft, and the trend clearly favors the higher‑capacity A321neo for slot‑constrained airports and popular leisure routes. Many previously planned A320neo frames have been converted to A321neo, a smart move that boosts seat count without adding extra takeoff and landing slots. As additional NEOs arrive through the late 2020s, the remaining 737‑800s are set to retire gradually, simplifying maintenance and training around a mostly single‑manufacturer fleet. The airline’s plan centers on steady, growth rather than flashy long‑haul experiments, keeping focus on short‑ and medium‑haul efficiency. For you, this means more frequency on key routes and better odds of flying on a brand‑new jet. , the fleet will skew even more toward A321neo in the years ahead.
Pegasus Airlines (PC) is a low-cost carrier, so food and drinks aren’t included in the ticket price. Instead, you’ll find a robust buy-on-board program called Pegasus Café, with selections that vary by route and time of day. On short domestic hops, expect a swift trolley service focused on snacks, sandwiches, and hot or cold beverages. Longer international sectors leave more time for hot items and fuller meals, especially if you’ve chosen to pre-order before departure. There’s a single-cabin layout, so the experience is consistent for everyone; the biggest difference you’ll feel comes from flight duration and the time of day.
Menus lean into approachable Turkish flavors alongside international crowd-pleasers. You’ll often see items like börek or simit on select flights, plus panini, wraps, and pastries, while pre-ordered hot meals might include pasta or chicken-based dishes. Portions are designed for economy cabins—simple, hot, and satisfying rather than elaborate—and the rotation changes periodically to keep things fresh. Drinks cover the basics: water, soft drinks, juices, and hot tea or coffee, all for purchase. There’s no celebrity-chef partnership here, but the airline works with established Turkish catering partners, and you’ll frequently spot familiar local brands on snacks and sweets.
If you follow a specific diet, Pegasus makes a limited range of special meals available for pre-order only. Options typically include vegetarian, vegan, and gluten-free choices on many routes, with a few additional selections depending on catering availability. These are delivered to your seat shortly after takeoff, ahead of the regular trolley round. Because availability can vary by city pair, it’s wise to check the exact list in Manage Booking before you travel.
For allergies, remember that aircraft galleys are shared spaces and the airline can’t guarantee an allergen-free environment. Nuts and products containing traces of allergens may be sold onboard, so plan accordingly if you’re highly sensitive. Bringing your own sealed, non-liquid food is generally fine, and cabin crews can often help warm baby bottles or baby food when safety allows. Halal-friendly options are common on Turkish carriers, but if this is essential for you, confirm details for your specific route when you pre-order.
Pegasus Airlines (PC) keeps entertainment streamlined yet varied, designed for short and medium‑haul comfort. On many aircraft you’ll connect to a wireless portal that streams a rotating catalog of movies, TV shows, music playlists, and casual games to your own device. A real‑time flight map and light destination content round things out, handy when you want to glance at progress or plan your arrival. Expect a mix of Turkish and international titles, with family picks clearly labeled to make choosing for kids easier. Availability can differ by route, but the overall feel is curated rather than crowded, which makes browsing simple.
Pegasus cabins do not feature seatback screens—everything runs on your personal device. After take‑off, switch to airplane mode, enable Wi‑Fi, and join the onboard network; a portal page typically opens automatically in your browser (if it doesn’t, type the address shown on the cabin card). No app is usually required, and current versions of Safari, Chrome, or Firefox work best. Bring your own headphones; wired sets are the safest bet, and volume is capped for hearing comfort. If you’re traveling as a pair or family, downloading a splitter or ensuring each person has earphones will prevent mid‑air juggling.
The catalog blends new releases with crowd‑pleasing classics, plus short‑form TV ideal for domestic hops. Many titles are offered in Turkish and English, with subtitles on select films for easier, quieter viewing at night. Streaming uses adaptive quality tuned for aircraft Wi‑Fi, so playback is smooth even when the cabin is busy, typically at SD to light‑HD clarity. On some shorter flights the portal focuses on lighter content and the map; on others you’ll find a deeper lineup. Not every aircraft is equipped, so think of the portal as an added convenience rather than a guaranteed feature.
Pegasus operates a single‑class economy cabin, so entertainment access is the same for everyone—no gated libraries or premium logins. Fare bundles (for baggage or seats) don’t change what you can watch or play; what matters is having a charged device. USB or power availability can vary by aircraft and seat row, making a compact power bank and charging cable smart companions. A tablet offers a more comfortable screen size if you plan to watch a full movie, while phones are perfect for TV episodes or the moving map. Keeping screen brightness low helps both battery life and neighborly vibes on evening flights.
Pegasus operates a buy-on-board model with the option to pre-order meals on many routes; for kids, this means it’s wise to bring familiar snacks and a refillable bottle. The crew can usually provide hot water for formula, though they won’t heat home-prepared food for safety reasons—insulated flasks work well. There are no seatback screens, so download shows, games, and playlists in advance and pack child-sized headphones; keep power banks within airline-compliant limits. Families with infants and young children are often invited to board a little earlier after priority groups; if not announced, kindly ask at the gate—early boarding helps you settle car seats and organize bags without rush.
Aim for flights that match your child’s rhythm, and arrive early so check-in, security, and stroller tagging feel unhurried. Keep a compact “reach bag” under the seat with diapers, wipes, spare clothes for you and your child, a lightweight swaddle, and a small rubbish bag. For takeoff and landing, help little ears by nursing, offering a bottle, or using a pacifier or sippy cup; older kids can sip water or chew. Choose seats away from exits and galleys for a quieter ride, and consider aisle seats for quick walks and bathroom breaks once the seatbelt sign is off.
Before you go, have these documents handy:
Policies can change, and some details vary by route, aircraft, or airport. To avoid surprises, double-check your specific flight in Manage Booking or contact Pegasus before traveling—especially if you plan to use a car seat, are flying with twins, or need extra assistance. Safe travels to you and your little co-pilot!
Redemption is pleasantly flexible: use points to pay for Pegasus flights on any route, usually with no blackout dates. At checkout, you’ll see a slider or toggle to pay all or part of the fare with points; cash co‑pay may still be required for certain taxes or service fees. Because pricing is revenue‑based, you’ll often get the best value on cheaper fares booked early or on short‑haul routes where Pegasus is strongest.
You can also spend points on ancillaries—think extra baggage, seat selection (including extra‑legroom rows), and onboard meals—making it easy to tailor your trip without dipping into cash. BolBol does not currently provide redemptions on partner airlines and Pegasus is not part of a global alliance, so partner flight awards and cabin upgrades aren’t a feature here. If plans change, refunds of tickets bought with points follow your fare rules; any returned points typically go back to your account with their original or updated expiry as stated in the refund notice.
As a low‑cost carrier program, BolBol focuses on earn‑and‑burn value rather than status perks. Lounge access, complimentary extra baggage, and automatic priority services are generally not included by membership alone. Instead, Pegasus sells these options individually—and the upside is that you can often use points to cover them, effectively turning loyalty into tangible comfort upgrades when you need them. For frequent Pegasus flyers who value flexibility over hierarchy, this can be refreshingly transparent.
Program rules, partner lists, and earn/redeem rates can change. For the latest BolBol terms, eligible spend definitions, and active campaigns, check your account dashboard or the Pegasus app before you book. Staying informed is the quickest way to turn everyday flying into reliably useful rewards—and that’s the heart of BolBol’s simple, cash‑like value.
Fleet renewal is Pegasus’ most powerful sustainability lever: the NEO aircraft typically cut fuel burn and CO₂ per seat by roughly 15–20% versus previous generations. Higher‑capacity A321neo deployments further lower emissions per passenger by spreading fuel use across more seats. Operational measures add up too, from single‑engine taxi and continuous‑descent approaches to lighter cabin materials and paperless flight decks. The airline has supported trials and sourcing of sustainable aviation fuel where available in Turkey, integrating SAF blends on select services as supply allows. While aviation’s path to net‑zero is long, these steps translate into tangible improvements on the flights you take today.
Plane‑spotters will recognize Pegasus jets by the bright tail and bold “flypgs.com” titles, often visible on the belly during takeoff and landing. Registrations carry Turkey’s TC‑ prefix, and many aircraft rotate through Istanbul Sabiha Gökçen for ultra‑short turnarounds that keep utilization high. The airline previously flew 737‑400s and has deliberately pivoted to a modern Airbus‑led fleet, an evolution that mirrors its shift toward denser, more fuel‑efficient operations. Across the board, the 3‑3 seating means your seat‑selection strategy works the same on every type. If you value the quietest ride and the newest cabin, pick flights scheduled with A321neo or A320neo when you have the choice.
The smoothest path to the meal you want is to add it in advance via flypgs.com or the Pegasus mobile app under Manage Booking. The cut-off is usually up to 24 hours before departure, though it can vary slightly by route and kitchen location. Pre-ordering unlocks a wider selection—especially for hot and special meals—than what’s available from the regular trolley. If your plans change, you can typically amend or remove the meal before the cut-off; after that, onboard choices are first-come, first-served. Keep an eye on your email or app notifications in case of operational updates to catering on your flight.
Alcoholic drinks are not offered on domestic flights within Türkiye. On many international routes, beer and wine are usually available for purchase, subject to local regulations and flight length. As with most airlines, consuming your own alcohol onboard is not permitted. Crew may decline service to any passenger for safety or legal reasons, and you may be asked for ID when buying alcoholic beverages. If alcohol matters to your plans, check the route-specific menu in advance to avoid surprises.
Even a short flight can feel more relaxed with a little planning. Service starts soon after takeoff, and popular items can sell out, so decide early if you’re buying onboard—or lock in your choice with a pre-order. Pegasus tends to operate a largely cashless cabin, so bring a major payment card and keep it handy. And if you’re traveling at meal times, a small backup snack never hurts, just in case turbulence pauses service.
Pegasus’ onboard Wi‑Fi supports the entertainment portal; it does not provide open internet access for email or social media, so you won’t be streaming your own subscriptions. Within the portal, you can browse freely without using your mobile data. Content is typically a mix of complimentary options with some premium titles or magazines offered for purchase, paid securely in‑portal. If internet connectivity is ever trialed on specific aircraft, crews will announce it—until then, consider the service a closed network for IFE only. Think of it as a focused, distraction‑free library designed for flight.
Pegasus sources programming through licensing agreements with major studios and regional distributors, ensuring Turkish cinema sits comfortably alongside global hits. The wireless portal is delivered in partnership with a specialist inflight‑digital provider, the same kind many European carriers use, which explains the clean interface and stable playback. Music and kids sections are refreshed periodically, so repeat flyers usually see new picks month to month. While the exact lineup changes, the overall approach favors easy navigation over endless scrolling. That balance tends to matter more on shorter sectors, where you want to find something fast.
With a charged device and a couple of small tweaks—airplane mode on, portal open, headphones in—you’ll get the most from Pegasus’ onboard entertainment without any fuss.