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Horizon Air

US flag

IATA
QX
ICAO
QXE
United States, Seattle, 17801 International Boulevard, S-454, 98158

Horizon Air is a regional airline founded in 1981. It is a subsidiary of Alaska Air Group and operates flights primarily on the West Coast of the US. One of the advantages of Horizon Air is its frequent flight schedule, making it a convenient option for commuters and business travelers. However, one disadvantage is that it does not typically offer the same amenities and services as larger airlines. In terms of pricing, Horizon Air tends to be affordable for the average traveling person, with competitive rates for flights within their network. With its strong focus on regional flights and affordable pricing, Horizon Air is a popular choice for those looking for a convenient and budget-friendly travel option.

Horizon Air baggage rules

Baggage Rules of Horizon Air Airline

Horizon Air is a regional American airline that is owned by the Alaska Air Group. For all the passengers onboard the airline, the baggage rules have been set down in order to provide a safe and seamless flying experience. These rules state the requirements that need to be followed when packing and carrying baggage. Read on to know more about the baggage rules of Horizon Airline.

Luggage

The luggage allowance for Horizon Air passengers is determined based on the class of travel, route and customer status with Alaska Airlines. For most routes, passengers are allowed one checked bag and one carry-on bag. The checked luggage must not exceed 62 linear inches and cannot weigh more than 50 lbs. For carry-on baggage, the size should not exceed 22 x 14 x 9 inches and must fit into the overhead bin or under the seat.

Hand Baggage

Horizon Air passengers are allowed to carry one personal item and one carry-on bag without any additional fee. The personal item can be a purse, briefcase or laptop bag and should fit under the seat. The carry-on baggage should fit into the overhead bin or under the seat and should not exceed the size of 22 x 14 x 9 inches.

Excess or Overweight Baggage

For passengers traveling with excess or overweight baggage, the fees will apply. Passengers checking bags that exceed the standard size and weight restrictions will incur additional fees. The fees for overweight and oversize bags range from $75-$100 per bag, depending on the route.

Items Prohibited for Carriage

Horizon Air prohibits certain items from being carried onboard their flights. These items include explosives, flammable materials, and other dangerous materials. Firearms and ammunition are also only allowed to be carried on board if they are unloaded, locked and declared.

Make sure to go through these baggage rules before packing for your Horizon Airflight to avoid any inconvenience during your journey.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Horizon Air?

If you have lost or damaged baggage on a Horizon Air flight, you should report it to the airline's baggage service office at the airport as soon as possible. You should provide a detailed description of your baggage and any identifying tags or labels. If you have already left the airport, you can contact Horizon Air's customer service center by phone or email. The airline will attempt to locate and return your baggage to you as soon as possible. You may also be eligible for compensation for any damages or losses that you have incurred.

How long before departure does Horizon Air close check-in and boarding?

Horizon Air typically closes check-in and boarding 30 minutes prior to departure.

Can I check in online for an Horizon Air flight?

Yes, you can check in online for Horizon Air airline flights. To check in online, you need to visit the airline's website and click on the "Web Check-in" option. Online check-in typically opens 24 hours before the scheduled departure time. However, it is recommended to check the exact timing on the airline's website or confirmation email. During the check-in process, you can select your seat, print your boarding pass, and add any necessary travel information.

Does Horizon Air pay compensation for flight delays and cancellations?

Yes, Horizon Air does provide compensation for flight delays and cancellations, as outlined in their contract of carriage. The amount of compensation may vary depending on the reason for the delay or cancellation. Passengers should refer to Horizon Air's website or contact their customer service department for more information on specific situations.

Does Horizon Air provide additional services for passengers with disabilities?

Yes, Horizon Air provides additional services for passengers with disabilities. These include wheelchair assistance, priority boarding, and special seating accommodations. Passengers with disabilities are also allowed to bring their service animals on board without any additional fees. In addition, Horizon Air staff are trained to provide assistance to passengers with disabilities in boarding and disembarking the aircraft. Passengers with disabilities can inform the airline of their needs when booking their flight or at least 48 hours before their scheduled departure.

Does Horizon Air provide meals and drinks on board?

Horizon Air does provide snacks and beverages on board, including alcoholic drinks for purchase. However, due to the COVID-19 pandemic, the airline has modified its food and beverage service to reduce contact and minimize the risk of spreading the virus. This may include pre-packaged snacks and limited beverage options. It is always best to check with the airline before your flight to confirm the current food and beverage offerings.

Are Horizon Air airline tickets refundable?

Horizon Air airline tickets may or may not be refundable, depending on the fare type selected at the time of booking. Some fare classes may not allow for any kind of refund, while others may permit partial or full refund with applicable fees and restrictions. It is best to check the specific fare rules and policies associated with your ticket to determine its refundability.

What conditions does Horizon Air set for traveling with children and babies?

Horizon Air allows infants and children to travel on their flights with some conditions. Infants must be at least 7 days old to fly and must be accompanied by an adult. Children under the age of 5 must also be accompanied by an adult. There is no special children's food or entertainment on board Horizon Air flights, but they do offer snacks and beverages for purchase. Parents or guardians traveling with young children are encouraged to bring their own food and entertainment to help keep their children occupied during the flight. Additionally, Horizon Air allows parents to bring car seats and strollers on board for free.

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