Cityjet
IATA
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Cityjet is a European regional airline that was founded in 1993. The airline is headquartered in Dublin, Ireland, and has its primary hub at London City Airport. Cityjet offers flights to over 15 destinations across Europe. One advantage of flying with Cityjet is its extensive route network, allowing travelers to reach many European cities conveniently. The airline also offers excellent in-flight amenities, such as comfortable seats, inflight entertainment, and free Wi-Fi. However, the main disadvantage of Cityjet is its pricing policy, which can be relatively expensive for an average traveling person. Although the airline occasionally offers affordable deals, prices can surge during peak travel periods. Despite the pricing policy, Cityjet still remains a favorite airline among business travelers, thanks to its convenient routes and high-quality services. Overall, Cityjet offers a comfortable flying experience, but it is recommended to book well in advance to get the best prices.
Cityjet airline has certain baggage rules that every passenger must follow. These rules are designed to ensure safety and convenience for everyone on board. In this article, we will discuss these baggage rules in detail to help you plan your trip accordingly.
Cityjet airline allows passengers to check-in one piece of luggage free of charge. The maximum allowable weight for this luggage is 23 kg, and the maximum size is 158 cm (height + width + length). Any luggage that exceeds these limits will be subject to excess baggage fees.
Passengers are allowed to carry one piece of hand baggage on board. The maximum weight of this baggage is 10 kg, and the maximum size is 55 cm x 35 cm x 25 cm. This hand baggage must be able to fit in the overhead compartments or under the seat in front of the passenger. If it does not fit these requirements, the passenger will be asked to check-in the hand baggage, and it will be subject to excess baggage fees.
If a passenger's luggage exceeds the weight limit of 23 kg or the size limit of 158 cm, it will be subject to excess baggage fees. The excess baggage charges depend on the weight and size of the luggage, and they vary depending on the destination and travel class. The passenger must pay these fees at the airport before boarding the flight. If the weight of the luggage exceeds 32 kg, Cityjet airline may refuse to carry the luggage altogether.
Cityjet airline has a list of items that are prohibited for carriage on their flights. These include items such as explosives, flammable substances, weapons, and other dangerous items. The complete list of prohibited items can be found on the Cityjet airline website. If a passenger is found carrying any of these prohibited items, the airline may refuse to carry the passenger or the item altogether.
In conclusion, Cityjet airline has clear baggage rules that every passenger must follow. It is important to know these rules before your flight, so you can avoid any inconvenience or extra fees. Make sure to check the Cityjet airline website for the most up-to-date information on their baggage rules.
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Yes, you can check in online for a Cityjet airline flight. You can do it on the Cityjet website or by using the Cityjet mobile app. Online check-in opens 24 hours before scheduled departure time and closes 1 hour before. During online check-in, you can select your seat and print your boarding pass or have it sent to your mobile device.
If you have experienced loss or damage to your baggage by Cityjet, you should immediately inform the airline staff about the incident at the airport itself. You must file a written complaint with Cityjet within seven days of your flight. You can do this by filling in a baggage claim form on the Cityjet website or by contacting their customer service team. You will need to provide a detailed description of your lost or damaged property and submit any supporting documents, such as receipts, to support your claim. Cityjet will investigate your claim and provide you with a response as soon as possible.
Cityjet typically closes check-in and boarding 30 minutes prior to departure.
Yes, Cityjet does pay compensation for flight delays and cancellations according to the EU Regulation 261/2004. The amount of compensation depends on the distance of the flight and the length of the delay. Passengers may also be entitled to reimbursement or re-routing, and assistance such as meals and accommodation depending on the length of the delay.
Yes, Cityjet provides additional services for passengers with disabilities. The airline recommends that passengers with disabilities contact them at least 48 hours in advance of their scheduled flight to request any assistance they may need. Cityjet can provide assistance with boarding and disembarking, wheelchair assistance, and guidance through the airport. They also allow service animals to travel with passengers with disabilities as long as the animal meets the requirements for travel. Cityjet's cabin crew is trained to provide assistance to passengers with disabilities during the flight as well.
Cityjet does provide meals and drinks on board, but this may depend on the type of flight and the destination. Alcoholic drinks are also available for purchase on many of Cityjet's flights.
Yes, Cityjet airline tickets are refundable but the terms and conditions may vary depending on the fare type and the ticket's rules. Passengers are advised to check the fare rules and conditions before purchasing their ticket.
Cityjet allows infants under the age of two to travel for free as long as they are seated on an adult's lap. However, customers can purchase a separate seat for their infant at a discounted fare. Children and infants are also allowed to bring a small diaper bag and a compact stroller free of charge. As for children's food and entertainment, Cityjet does not provide a specific children's menu or entertainment on board. However, they do offer a selection of meals and snacks, including vegetarian and gluten-free options, that customers can purchase in advance or during the flight. Additionally, passengers are allowed to bring their own food and drinks on board.
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