Cebu Pacific
IATA
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Cebu Pacific is a low-cost airline based in the Philippines. The company was founded in 1996 and has since become one of the largest airlines in the country. Advantages of flying with Cebu Pacific include its affordable pricing and extensive network of destinations. However, the airline has received criticism for its strict baggage policy and limited on-board amenities. Despite this, Cebu Pacific remains a popular choice for budget-conscious travelers looking for affordable flights within the Philippines and across Asia.
Baggage Rules of Cebu Pacific Airline
Cebu Pacific, the Philippines' largest airline, has specific baggage rules for all its passengers. Whether it's your hand luggage or your checked-in baggage, you must adhere to the guidelines set by the airline. Here are some essential things you should know about the Cebu Pacific baggage rules:
Luggage
Cebu Pacific allows passengers to check in up to two pieces of luggage. The weight of each should not exceed 32 kg, and its dimension should be no more than 203cm. However, Cebu Pacific's baggage allowance policy differs based on the travel class and route. You can check the specific baggage allowance for your specific route on the Cebu Pacific website.
Hand Baggage
Cebu Pacific allows each passenger one piece of hand baggage, not exceeding 7 kg in weight and with dimensions not exceeding 56cm x 36cm x 23cm. Passengers are also allowed one small bag such as a laptop or a handbag, as long as it can easily fit under the seat in front of you.
Excess or Overweight Baggage
If your checked-in baggage exceeds the weight limit and dimensions as specified by Cebu Pacific, you will be required to pay additional fees. The excess baggage fee is PHP 100 for every kilogram over the limit.
Items Prohibited for Carriage
Cebu Pacific prohibits certain hazardous materials on board its planes, such as explosive substances, compressed gases, and poisonous materials. The airline also prohibits sharp objects, guns, and ammunition, among other items. To avoid any mishaps, it's best to check the list of prohibited items on the Cebu Pacific website before packing your luggage.
In conclusion, understanding Cebu Pacific's baggage rules is essential for a hassle-free travel experience. Make sure you check the baggage allowance, weight limits and prohibited items before packing your bags to avoid any inconvenience during your journey.
Yes, you can check in online for a Cebu Pacific airline flight. You can do this through their website or mobile app. Online check-in usually opens 7 days before departure and ends 4 hours before departure. To check in online, you will need your booking reference number or ticket number and a valid passport or identification card.
In case of loss or damage to baggage by Cebu Pacific, you can make a claim in their Baggage Services Office located in the airport where you arrived. You can also reach them through their customer service hotline or online customer feedback form to report the issue and initiate a claim. Make sure to provide all necessary documentation and proof of ownership to facilitate the process.
Cebu Pacific typically closes check-in and boarding 45 minutes before the scheduled departure time for domestic flights and 60 minutes before for international flights. It is recommended to arrive at the airport at least 2 hours before the scheduled departure time to allow ample time for check-in, security, and boarding procedures.
Yes, Cebu Pacific does provide compensation for flight delays and cancellations under certain conditions. Passengers may be entitled to compensation, including reimbursement for meals and accommodation, if their flight is delayed for more than 3 hours or cancelled due to issues within the airline's control. However, compensation is not guaranteed as there are circumstances beyond the airline's control, such as weather-related incidents, which may exempt them from paying compensation. It is recommended to check Cebu Pacific's terms and conditions and contact their customer service for further information.
Yes, Cebu Pacific provides additional services for passengers with disabilities. These include wheelchair assistance and assistance boarding and deplaning. Passengers with hearing and visual impairments or those who require special meals or medical clearance can also request for such services. It is recommended to inform the airline of any special needs at the time of booking or at least 48 hours before the scheduled flight.
Yes, Cebu Pacific provides meals and drinks on board, but they are not included in the ticket price. Passengers can purchase food and drinks from the airline's in-flight menu. However, due to the current situation with the COVID-19 pandemic, some flights may have limited food and beverage options. As for alcoholic drinks, Cebu Pacific does not offer them on domestic flights in the Philippines. However, on international flights, passengers can purchase alcoholic drinks from the in-flight menu.
Cebu Pacific offers both refundable and non-refundable options for their airline tickets. However, the refund policy may vary depending on the type of fare and the reason for cancellation. It is important to check the terms and conditions of the ticket before making a purchase to understand the refund policy.
Cebu Pacific has set the following conditions for traveling with children and babies: 1. Infants (under 2 years old) may travel on an adult's lap or in a separate seat with an infant seat belt. 2. Children (2 to 11 years old) must have their own seat and seat belt. 3. A responsible adult must accompany children traveling alone (5 to 11 years old). 4. All children and infants must have a valid passport and visa (if required). 5. Unaccompanied minors (children under 7 years old) are not allowed to travel alone on Cebu Pacific flights. As for food and entertainment on board, Cebu Pacific offers meal options for purchase, including children's meals. However, there is no specific entertainment available for children on the flights. Passengers are encouraged to bring their own entertainment, such as books or tablets with pre-downloaded movies or games.
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