Air India
IATA
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Air India is a well-known airline that was founded in 1932. It operates both domestically and internationally, offering flights to more than 100 destinations worldwide. One of the main advantages of Air India is its comfortable seating arrangements and variety of in-flight entertainment options. However, the airline has faced criticism for its inconsistent service quality and frequent delays. In terms of pricing, Air India's fares can vary depending on the destination and date of travel, but generally tend to be affordable for the average traveler. Despite some drawbacks, Air India remains a popular choice for both leisure and business travelers looking for a reliable and affordable airline option.
Air India follows specific guidelines when it comes to the amount and type of luggage a passenger can carry. This article aims to provide an overview of the baggage rules for Air India.
Air India allows passengers to check-in baggage as per the weight concept. The baggage allowance depends on the class of service and destination. Business class and first-class passengers can check in 40 kg and 50 kg respectively. Economy class passengers to the USA, Canada and Europe can check-in two pieces of luggage up to 23 kg each. Passengers traveling to other destinations in economy class can check-in one piece of luggage up to 23 kg. Infants are allowed one piece up to 10 kg.
Air India allows passengers one piece of hand baggage with a maximum weight of 8 kg and dimensions of 55 cm x 35 cm x 25 cm. Additionally, passengers are allowed a smaller piece of personal item such as a handbag or laptop bag. The maximum weight for both pieces combined is 10 kg.
Passengers who exceed the prescribed weight limit of checked-in baggage will incur excess baggage fees. The excess baggage fee is calculated on a per kilogram basis and varies depending on the destination. Passengers can pre-book excess baggage at a discounted rate online while booking their ticket.
Air India follows international aviation laws and prohibits the carriage of certain items. Passengers are not allowed to carry firearms, explosives, and other items that are considered dangerous. Passengers should also note that the carriage of some items such as lithium batteries, perfumes, and liquids are subject to certain restrictions.
Yes, passengers can check in online for Air India airline flights. They can do it on the Air India website or mobile app. Online check-in usually opens 48 hours before departure and closes 2 hours before departure for domestic flights and 3 hours before departure for international flights. Passengers can select their preferred seat, print or download their boarding pass, and avoid the hassle of long airport queues by checking in online.
In case of loss or damage to your baggage by Air India, you can apply for compensation by submitting a written complaint to the Air India Baggage Services Office at the arrival airport within 7 days of arrival. You can also fill out an online form on the Air India website and provide details of the lost or damaged baggage. Alternatively, you can email the Baggage Services team at the email address provided on the Air India website. It is important to provide all relevant information, including your flight details, baggage tag numbers, and a detailed description of the lost or damaged items.
Air India typically closes check-in counters 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. Boarding gates usually close 25 minutes before departure for all flights. However, it is recommended to check with the airline for specific details as these timings may vary for certain flights and destinations.
Yes, Air India pays compensation for flight delays and cancellations under certain conditions. If the delay is caused due to the airline's fault, passengers are entitled to compensation according to the duration of the delay and the distance of the flight. Flight cancellation due to the airline's fault entitles passengers to compensation as well. However, the amount of compensation and the conditions vary depending on the specific circumstances. Passengers are advised to check with Air India's policies and regulations or seek legal advice if needed.
Yes, Air India offers additional services for passengers with disabilities. The airline provides wheelchair assistance, priority boarding, and special meals for passengers with disabilities. Assistance in getting to and from the aircraft is also provided. Passengers are advised to inform the airline about their needs at least 48 hours prior to the scheduled departure time to ensure that appropriate accommodations can be made.
Yes, Air India provides meals and drinks on board. The type of meal and drink depends on the duration and class of your flight. You can also request a special meal if you have specific dietary requirements. Alcoholic drinks are available on board for purchase, but the availability may vary depending on the route and airline policies.
Air India airline tickets are generally refundable, subject to the fare rules and conditions of the ticket purchased. However, cancellation fees, penalties, and restrictions may apply. It is recommended to check the specific fare rules and conditions at the time of purchase or contact Air India's customer service for more information.
Air India allows children of all ages to travel with them, but the conditions vary based on the age of the child. For infants below two years of age, they must be accompanied by an adult, either on the lap or in an infant seat, while children above two years must occupy their own seat, which they can be booked online or through the contact center. In terms of food, Air India provides special children's meals, but they must be requested at least 24 hours before departure. They offer a variety of entertainment options on board, including children's programs, movies, music, and games that children can enjoy during the flight. Parents can also request for baby bassinet seats, and Air India tries to accommodate them on a first-come, first-served basis, subject to availability. Overall, Air India strives to provide a comfortable and safe journey for families traveling with children and babies.
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