Etihad Airways
IATA
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Etihad Airways is the national airline of the United Arab Emirates, founded in 2003. The airline operates over 1,000 flights weekly to more than 120 destinations across continents. Its main advantages are the luxurious in-flight experience and excellent customer service. Disadvantages are the high prices for travelers who want to experience the luxury that the airline provides. Pricing policy is on the higher side, but the airline occasionally offers discounts and promotions. By choosing Etihad Airways, travelers can expect an unforgettable experience at a cost.
Are you planning to travel with Etihad Airways? Before you finally book your flight, let us help you understand their baggage rules, so you can avoid unnecessary expenses and stress.
Each customer may carry checked luggage within the free baggage allowance. The weight and number of bags will depend on your travel class and region of travel. For most of their flights, you're allowed:
Note: For flights to/from the United States, Canada, and Brazil, the free baggage allowance is determined by the number of bags checked rather than the weight.
In addition to checked luggage, each passenger is permitted to bring one cabin bag and one personal item aboard their flight. The total weight of your hand luggage must not exceed 7kg/15lb.
If the weight of your checked baggage exceeds the allowance permitted for your class of travel, you may have to pay an excess baggage charge. This varies according to the region of travel and can be expensive, so it's best to pack within your permitted allowance.
For safety, security, and regulatory reasons, certain items are not permitted to be carried onboard or in your checked baggage. Examples include:
Make sure to check ahead of time for what items are prohibited for carriage.
With a little preparation and an understanding of Etihad Airways' baggage rules, you can avoid any unpleasant surprises come boarding time. Safe travels!
Yes, you can check-in online for your Etihad Airways flight. The online check-in is available on the Etihad Airways website and can be accessed by clicking on the ‘Check-in’ tab. Online check-in opens 48 hours before departure and closes 1 hour before departure for economy class passengers and 45 minutes before departure for business and first class passengers. During the online check-in process, you can select your seat, print your boarding pass or receive it on your mobile device, and add any additional services you may need.
You can report loss or damage to your baggage by Etihad Airways at the airport baggage services office before leaving the airport or by filling out an online form on the Etihad Airways website within 7 days of your flight. You will need to provide details of the lost or damaged items along with any supporting documents such as your boarding pass and baggage claim tag.
Etihad Airways usually closes check-in and boarding 60 minutes before departure for international flights and 45 minutes before departure for domestic flights. However, this may vary depending on the destination and the airport, so it is always recommended to check with the airline or the airport website for specific information.
Yes, Etihad Airways pays compensation for flight delays and cancellations in certain situations. The specifics of the compensation offered depend on the circumstances of the delay or cancellation, such as the length of the delay and the reason for the cancellation. Customers can check Etihad's website for details about its compensation policy or contact the airline directly for more information.
Yes, Etihad Airways provides additional services for passengers with disabilities. The airline offers special assistance to passengers with physical, sensory, and cognitive disabilities. This includes wheelchair assistance, special seating arrangements, and assistance with boarding and deplaning. Passengers with hearing or visual impairments may also receive special announcements and safety briefings. The airline advises passengers to inform them of their specific needs at the time of booking or at least 48 hours before their scheduled flight.
Yes, Etihad Airways provides complimentary meals and soft drinks on board, and you can enjoy alcoholic drinks for an additional charge.
Yes, Etihad Airways airline tickets are refundable, but it depends on the fare rules and cancellation policies of the ticket that has been purchased. Passengers are advised to check the fare rules and terms and conditions of their tickets or contact Etihad Airways customer service for assistance.
Etihad Airways has set several conditions for traveling with children and babies. They require a valid passport and visa for the child, a birth certificate as proof of age, and a written consent from the other parent if the child is traveling alone or with only one parent. Parents are also advised to check the specific requirements of the destination country, as some countries have additional requirements for traveling with children. Etihad Airways offers children's food and entertainment on board. They have a range of meals specifically designed for children, including vegetarian and special dietary needs. The airline also provides a variety of children's movies, TV shows, and games to keep them entertained during the flight. Additionally, they offer activity bags with games and toys for children up to 12 years old.
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