Cheap flights and airline tickets from Tigerair Mandala

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Tigerair Mandala

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IATA
RI
ICAO
MDL
Indonesia, Jakarta, Jl. Raya Bandara Soekarno-Hatta No.Kav.1, Cengkareng Tim., Kecamatan Cengkareng, Terminal 3 Ultimate, 19110

Tigerair Mandala is a low-cost airline that was founded in 2012. The airline operates out of its hubs in Jakarta and Denpasar, serving domestic and international destinations. The advantages of flying with Tigerair Mandala are its affordable prices and its commitment to safety. However, some disadvantages include limited flight options and stricter baggage rules. In terms of pricing policy, Tigerair Mandala offers competitive prices that are affordable for the average traveler looking for a budget-friendly flight. Overall, Tigerair Mandala is a great option for those looking for affordable travel options in Indonesia and beyond.

Tigerair Mandala baggage rules

Baggage Rules of Tigerair Mandala Airline

Tigerair Mandala is a low-cost airline based in Indonesia, and it has its own baggage rules that passengers must follow. Here are the rules for luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage.

Luggage

Each passenger can carry up to 32 kg of luggage. However, if the weight exceeds 32 kg, the airline will not accept the luggage. Passengers are required to pay extra fees for excess baggage, as per the airline's baggage policy. The maximum allowed luggage dimension is 158 cm for both checked-in and cabin baggages.

Hand Baggage

Each passenger can bring one piece of cabin baggage not weighing more than 7 kg with maximum dimension of 54 x 38 x 23 cm.

Excess or Overweight Baggage

If the weight of luggage exceeds the limit of 32 kg, the airline charges an additional fee for the excess baggage. The extra baggage fees vary depending on the destinations of the airline, and it can be up to IDR 750,000. The passengers can pre-book the extra baggage at a discounted rate.

Items Prohibited for Carriage

For the safety of the passengers, some items are not allowed on board. The items include flammable liquids and solids, oxidizing materials, organic peroxides, toxic substances, infectious substances, radioactive materials, and more. The airline disallows sharp objects or weapons such as knives or guns in the cabin of the aircraft. For more details or getting all the rules at one, it's recommended to visit Tigerair Mandala's official website.

By following Tigerair Mandala's baggage rules, passengers can enjoy a more comfortable and stress-free journey.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Tigerair Mandala?

In case of loss or damage to your baggage by Tigerair Mandala, you can file a report at the Baggage Services office located at the airport or submit an online report on their website. You should report the loss or damage as soon as possible and provide all necessary information, including your flight details, baggage tag number, and description of the missing or damaged items. Tigerair Mandala will then investigate your claim and provide compensation if the loss or damage is found to be their responsibility.

How long before departure does Tigerair Mandala close check-in and boarding?

Tigerair Mandala closes check-in 45 minutes before the scheduled departure time and boarding gates close 20 minutes before departure.

Can I check in online for an Tigerair Mandala flight?

Unfortunately, Tigerair Mandala airline has ceased operations since July 1, 2014. Therefore, online check-in is no longer available for this airline. It is recommended to check with other airlines for flight reservations and online check-in options.

Does Tigerair Mandala pay compensation for flight delays and cancellations?

As an AI language model, I do not have access to the current policies of Tigerair Mandala. However, according to Indonesian aviation regulations, airlines are required to compensate passengers for flight delays and cancellations. The amount of compensation depends on the length of the delay and the distance of the flight. Passengers are advised to check with Tigerair Mandala directly for their specific compensation policies.

Does Tigerair Mandala provide additional services for passengers with disabilities?

I'm sorry, but as an AI language model, I cannot give you up-to-date information about Tigerair Mandala's services for passengers with disabilities. I suggest reaching out to the airline directly or checking their website for more information.

Does Tigerair Mandala provide meals and drinks on board?

Tigerair Mandala does not provide complimentary meals or drinks on board. However, passengers can purchase food and beverages during the flight. Alcoholic drinks are also available for purchase on board, but passengers are required to be at least 18 years old to consume them.

Are Tigerair Mandala airline tickets refundable?

According to Tigerair Mandala's terms and conditions, tickets are non-refundable except in the case of flight cancellations by the airline. However, passengers can make changes to their reservations, subject to fees and fare differences.

What conditions does Tigerair Mandala set for traveling with children and babies?

Tigerair Mandala allows children to travel, but they must be accompanied by an adult. Children who are under two years old are required to sit on their parents' lap during the flight. If parents need a separate seat for their child, they must purchase a child ticket. Parents also need to bring a birth certificate or passport for their child. Tigerair Mandala does not offer children's food or entertainment on board. However, parents are allowed to bring their child's food and toys on the flight. Parents should also bring earplugs or headphones for their children to reduce the noise in the cabin.

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