If you have lost or damaged baggage while flying with Yemenia Airways, you should immediately report it to the airline's baggage service office at the airport. You will need to fill out a report detailing the nature of the loss or damage, and provide them with your contact information and flight details. If the loss or damage occurred during an international flight, you may also be required to fill out a customs declaration form. Yemenia Airways may pay for the damages or offer you compensation in accordance with their policies. It is important to keep all relevant documentation and correspondence related to your claim for future reference.

Yemenia usually closes check-in and boarding 1 hour prior to departure time.

Unfortunately, Yemenia airline does not currently offer online check-in. Passengers are required to check-in at the airport counter. It is recommended that passengers arrive at the airport at least 3 hours before the departure time.

Yemenia does not have a publicly available policy regarding compensation for flight delays and cancellations. However, under Yemeni aviation laws, passengers are entitled to compensation in case of flight cancellation or delays of more than 3 hours. The amount of compensation varies depending on the duration of the delay and the distance of the flight. It is recommended that passengers contact Yemenia customer service for further information and assistance.

Yes, Yemenia provides additional services for passengers with disabilities. These include wheelchair assistance, special meals for dietary requirements, and priority boarding. Passengers with disabilities are also allowed to bring their mobility aids, such as wheelchairs and crutches, on board free of charge. Additionally, Yemenia offers an escort service for passengers who require extra assistance, to ensure their safety and comfort throughout the flight. Passengers with disabilities are encouraged to notify Yemenia of their needs in advance to ensure that appropriate arrangements can be made.

Yes, Yemenia provides meals and drinks on board. The type of meal and drinks provided may vary depending on the route and duration of the flight. However, alcohol is not served on Yemenia flights since it is against the airline's policy and in line with the culture of the country.

The refund policy for Yemenia airlines may vary based on the type of ticket purchased. It is recommended to read the terms and conditions of the airline or contact their customer service for more information.

Yemenia sets the following conditions for traveling with children and babies: 1. Infants (0-2 years old) must be accompanied by an adult and sit on the lap of the accompanying adult during takeoff, landing, and when the seat belt sign is turned on. 2. Children between 2 and 12 years of age must be accompanied by an adult and can occupy a separate seat if they have purchased a ticket. 3. Unaccompanied minors aged between 5 and 12 years are accepted for travel provided that they have completed a Yemenia unaccompanied minor handling form and are under the supervision of the airline staff. Regarding food and entertainment on board, Yemenia does provide children's meals on long-haul flights. However, it is recommended to request these meals in advance during the booking process. As for in-flight entertainment, Yemenia provides a selection of movies, TV shows, and music for all passengers, including children. However, it is advisable to bring along books, games, and other activities to keep children entertained during the flight.