You can submit a baggage claim to Air China either online at their website or in person at the Air China baggage claim counter at the airport. You will need to provide your travel details and documentation of the loss or damage, such as your boarding pass and baggage tags. It is recommended that you do not leave the airport without reporting any issues with your baggage to Air China.

Air China generally closes check-in counters and boarding gates 30 minutes before departure for domestic flights and 60 minutes before departure for international flights. However, it is recommended to arrive at the airport at least 2-3 hours before the scheduled departure time to allow for enough time to complete all necessary check-in and security procedures.

Yes, you can check in online for an Air China airline flight. You can do it on the Air China website or on their mobile app. Online check-in opens 24 hours before the scheduled departure time.

Yes, Air China provides compensation for flight delays and cancellations, in accordance with the regulations and policies outlined by the airline and applicable laws and regulations. The amount of compensation varies depending on the circumstances and the duration of the delay or cancellation, but passengers may be entitled to compensation for expenses such as meals, accommodations, transportation, and other costs incurred as a result of the delay or cancellation. Passengers may also be eligible for refunds or rescheduling of their flights, depending on the situation. It is important to check Air China's policies and contact the airline's customer support or seek legal advice if necessary to understand the compensation options available.

Yes, Air China provides additional services for passengers with disabilities, such as wheelchair assistance, special seating, and in-flight medical assistance. Passengers with disabilities are advised to inform Air China of their needs at least 48 hours before departure to ensure proper arrangements. Air China also offers a Disability Assistance Hotline that passengers can call for assistance with booking or planning their trip.

Yes, Air China provides meals and drinks on board, including alcoholic beverages. However, the types of meals and beverages offered may vary depending on the length and destination of the flight.

Yes, Air China airline tickets are refundable, but the refund amount will depend on the ticket type and fare rules. Passengers can apply for a refund through Air China's official website or by contacting their customer service center.

Air China has certain conditions for traveling with children and babies. Infants (under 2 years old) who are not occupying a seat must travel on the lap of an adult during the flight. However, parents/guardians can purchase a separate seat for infants if they want to. Children (2-11 years old) must have their own seat and cannot travel on the lap of an adult. Air China provides children's meals on international flights for children between the ages of 2-12 years old. The meals are specially designed to meet the nutritional needs of children and are served before the regular meals. However, parents/guardians need to request these meals at least 24 hours before the flight. There is also children's entertainment available on board such as movies, TV shows, games, and cartoons on the personal entertainment screen. However, the availability of these may vary depending on the aircraft and route. Parents/guardians can also bring their own entertainment for their children. Overall, Air China does offer some accommodations for traveling with children and babies. It is important for parents/guardians to plan ahead and make requests beforehand to ensure a comfortable and enjoyable flight for their children.