VivaAerobus
IATA
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VivaAerobus is a Mexican airline company that was founded in 2006. The company is known for its low-cost flights that make it a popular choice for budget travelers. However, the airline does have some disadvantages such as additional fees for extras like baggage and in-flight meals. Despite these downsides, VivaAerobus still remains an attractive option due to its cheap pricing policy. Whether it's for a short trip or a longer journey, VivaAerobus provides an affordable alternative for the average traveling person. Book a flight now and experience the convenience of flying without breaking the bank.
VivaAerobus is a Mexican low-cost airline that offers affordable fares to its passengers. However, it is essential to be aware of the airline's baggage rules before booking your ticket to avoid any inconvenience later.
Baggage: VivaAerobus allows its passengers to check in up to two pieces of baggage, each weighing not more than 55 pounds (25 kg). However, additional charges apply for excess baggage weight or additional bags.
Hand baggage: Passengers are allowed to carry one personal item, such as a laptop bag, handbag, or briefcase, and one carry-on bag. The maximum weight for the carry-on bag is 22 pounds (10 kg) and must adhere to the airline's size and dimension requirements.
Excess or overweight baggage: Passengers who carry excess or overweight baggage will have to pay an additional fee. The fee varies depending on the weight and size of the baggage. It is advisable to check the airline's website or contact customer service to understand the excess baggage fee.
Items prohibited for carriage: VivaAerobus follows strict rules when it comes to items prohibited for carriage. Passengers are not allowed to carry any sharp or pointed objects, explosives, and flammable items, among other things. Additionally, passengers traveling with infants can bring one stroller or one car seat without incurring an additional cost.
In conclusion, by following VivaAerobus's baggage rules, passengers can ensure a smooth and hassle-free travel experience. It is always better to double-check with the airline's website or customer service for any updates or changes in the baggage rules.
Yes, you can check in online for a VivaAerobus flight. To do so, you must go to the airline's website and click on the "Check-in" option. Online check-in typically opens 72 hours before departure and closes one hour before departure. During the online check-in process, you will be able to select your seat and print your boarding pass.
In case of loss or damage to your baggage by VivaAerobus, you can file a claim at the baggage service counter at the airport or through their customer service center by calling their telephone number or filling out the contact form on their website. You will need to provide your flight details and information about your baggage. VivaAerobus will then investigate your claim and will provide you with a response within a certain timeframe.
VivaAerobus generally closes check-in and boarding gates 45 minutes before the scheduled departure time for domestic flights and 90 minutes before the scheduled departure time for international flights. However, it's always recommended to check with the airline as these times can vary based on specific routes and airports.
Yes, VivaAerobus does offer compensation for flight delays and cancellations according to their policies and the applicable regulations. The specific amount and conditions for eligibility may vary depending on the circumstances of the delay or cancellation. Customers are advised to refer to VivaAerobus' terms and conditions or contact their customer service for more information.
Yes, VivaAerobus provides additional services for passengers with disabilities. They offer wheelchair assistance and priority boarding for passengers who require special assistance. Passengers can request assistance at the time of booking or at least 48 hours before the flight departure. They also provide medical oxygen services on-board, but passengers need to inform the airline at least 72 hours before the scheduled departure.
VivaAerobus does not provide complimentary meals or drinks on board. However, they do offer a variety of snacks and beverages for purchase. Alcoholic drinks are also available for purchase on board, but must be consumed responsibly and may not be available on all flights.
VivaAerobus offers three types of fare options - Basic, Smart and Premium. The Basic fare tickets are non-refundable and non-modifiable. Smart and Premium fare tickets may be refundable or modifiable depending on the specific terms and conditions of each ticket. It is recommended to carefully review the fare rules before booking a ticket.
VivaAerobus allows children of all ages to travel as long as they are accompanied by an adult. For babies between 7 days and 23 months old, they must have a special permission to travel and must be held in their parent's lap during the flight. Unfortunately, there is no information on whether VivaAerobus offers children's food or entertainment on board. It is recommended that you bring your own snacks and activities for your children during the flight.
We couldn't find any special offers for flights by VivaAerobus
