SunExpress Deutschland
IATA
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SunExpress Deutschland is a German airline which was founded in 2011, as a subsidiary of Turkish airlines SunExpress. It's a low-cost option that provides advantages such as affordable pricing, convenient routes and excellent in-flight services. However, its disadvantage lies in its limited network coverage with only a few destinations served. SunExpress Deutschland has a flexible pricing policy, offering various ticket options at different prices to cater to different traveler's needs. Overall, SunExpress Deutschland is a cost-effective option for the average traveler looking for a budget-friendly flight.
Baggage Rules of SunExpress Deutschland Airline
SunExpress Deutschland is a popular airline that provides its customers with top-notch services when it comes to air travel. In order to ensure that all passengers have a safe and comfortable journey, SunExpress Deutschland has set out a few baggage rules and regulations that every passenger must follow.
Luggage
SunExpress Deutschland allows its passengers to check in up to 20 kg of luggage per person. The maximum size of each bag should not exceed the dimensions of 158 cm (width + length + height). Only one bag per passenger is allowed. However, if you need to travel with more than one bag, you can do so by paying an additional fee.
Hand Baggage
SunExpress Deutschland allows its passengers to take one item of hand luggage with them on board. The maximum size of the hand luggage may not exceed 55 cm x 40 cm x 23 cm, and the weight should not exceed 6 kg. Additionally, passengers can also bring a small personal item such as a handbag, camera or laptop.
Excess or Overweight Baggage
In case the passenger's luggage goes beyond the allowed weight and size limit, they will be charged an excess baggage fee per kg. The fee varies depending on the destination and the type of ticket that you have purchased.
Items Prohibited for Carriage
There are certain items that SunExpress Deutschland does not allow to be carried on board under any circumstances. These include explosive or flammable materials, weapons, knives, and sharp objects, and illegal drugs. Additionally, passengers are not allowed to carry liquids of more than 100 ml in their hand luggage. However, passengers are allowed to carry larger quantities of liquid in checked-in luggage, provided that it is packed in separate containers and wrapped in plastic bags.
In conclusion, it is important that passengers adhere to these rules and regulations to ensure a smooth and hassle-free air travel experience. For more information, passengers can visit the SunExpress Deutschland website or contact the airline's customer care team.
Yes, you can check in online for a SunExpress Deutschland airline flight. You can do it on the SunExpress Deutschland website at https://www.sunexpress.com/en/online-check-in/ or using their mobile app. Online check-in typically opens 24 hours before departure. However, it's best to check your specific flight's information as check-in times may vary.
In case of loss or damage to baggage by SunExpress Deutschland, you should contact the airline's baggage service immediately. You can find their contact information on the SunExpress Deutschland website or in your flight confirmation email. You will need to provide your flight and baggage details and explain the situation to them. They will guide you through the process of making a claim and resolving the issue.
SunExpress Deutschland closes check-in and boarding 45 minutes before departure for domestic flights and 60 minutes before departure for international flights.
Yes, SunExpress Deutschland is required to pay compensation for flight delays and cancellations under EU law. The amount of compensation depends on the length of the delay and the distance of the flight. Passengers can claim up to €600 for qualifying delays and cancellations. However, there are certain circumstances, such as weather conditions and air traffic control strikes that may exempt airlines from paying compensation. Passengers can contact SunExpress Deutschland or seek the assistance of a compensation claims company to claim their compensation.
Yes, SunExpress Deutschland provides additional services for passengers with disabilities. Passengers with disabilities can request for assistance during their flight, such as wheelchair assistance, escort services, and assistance with boarding and disembarking from the aircraft. It is recommended to inform SunExpress Deutschland of any special requirements at least 48 hours before the departure time. The airline also accommodates the transportation of mobility aids and medical equipment free of charge.
SunExpress Deutschland serves meals and drinks on board, but they are not included in the ticket price. Passengers can purchase refreshments, snacks, and meals on board using cash or credit cards. Alcoholic drinks are available for purchase, but consumption is subject to airline rules and regulations.
SunExpress Deutschland typically offers both refundable and non-refundable ticket options. The specific refund policy for a ticket will depend on the fare type and any additional add-ons or services purchased with the ticket. It's recommended to check the specific terms and conditions of the fare purchased or to contact SunExpress Deutschland customer service for more information.
SunExpress Deutschland sets the following conditions for traveling with children and babies: 1. Infants under the age of 2 may travel on the lap of an adult paying passenger, or they may occupy a seat for an additional fee. 2. Children between the ages of 2 and 12 must occupy a seat and are eligible for discounts on ticket fares. 3. Children under the age of 18 traveling alone must have an escort service, which incurs an additional fee. SunExpress Deutschland offers children's meals and special menus for babies, which must be requested in advance. There are also in-flight entertainment options available for children, such as movies, TV shows, cartoons, and games. However, the availability of entertainment may vary depending on the aircraft type and route.
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