Smartavia
IATA
5NHelping travelers to find the best flight offers
Smartavia is a Russian airline that was founded in 2019. Despite being a relatively new player in the aviation industry, Smartavia has quickly gained popularity thanks to its affordable fares and wide range of destinations. The airline's fleet consists of modern aircraft, ensuring comfortable and safe flights for passengers. However, some travelers have noted that Smartavia's baggage allowance is less generous compared to other airlines. In terms of pricing, the airline offers competitive rates, making it an excellent choice for budget-conscious travelers. Overall, if you're looking for a wallet-friendly way to explore Russia and beyond, Smartavia is definitely worth considering.
Smartavia is a Russian airline with specific baggage rules that passengers must follow. This article will guide you through the luggage regulations that apply to this airline.
Passengers have to purchase luggage allowance during the booking process or later in Manage my Booking section on the Smartavia website or via contacting Reservations team. The dimensions for checked baggage must not go beyond 203 cm and should weigh no more than 32 kg. As for the carry-on luggage, it cannot exceed 10 kg in weight and should fit in the overhead bin or under the seat in front of the passenger.
Both adults and children above two years old can bring 1 piece of hand baggage on board the Smartavia flights that should meet the airline's cabin baggage regulations. The dimensions of the carry-on luggage should not exceed 55x40x20 cm.
If the weight or size of your baggage exceeds the free baggage allowance, you will have to pay additional fees. You can check the fees for excess or overweight luggage on the Smartavia website or by contacting the airline's customer service.
Passengers must not carry items that pose a threat to flight safety, such as explosives, ammunition, flammable materials, radioactive substances, and more. Smartavia has a list of restricted items that passengers must follow when packing their luggage. You can find the list on the airline's website.
By following these baggage rules, you can avoid unnecessary stress and enjoy a hassle-free journey on Smartavia flights.
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Yes, it is possible to check-in online for Smartavia flights. Online check-in can be done through the Smartavia website or mobile app. Online check-in opens 24 hours before the scheduled departure time and closes 40 minutes before scheduled departure for domestic flights and 1 hour before scheduled departure for international flights. During the online check-in process, passengers can select their seats, print or download their boarding passes, and add any additional services such as baggage.
In case of loss or damage to your baggage by Smartavia, you can apply for compensation by contacting their customer service through their website or by calling their hotline. You will need to provide details and documentation of the damage or loss of your baggage and follow their procedures for filing a claim.
Smartavia closes check-in and boarding 40 minutes before departure for domestic flights and 60 minutes before departure for international flights.
As an AI language model, I do not have access to Smartavia's company policies. However, Smartavia's compensation policy for flight delays and cancellations may vary depending on the circumstances. It is recommended to consult Smartavia's website or customer service for their specific compensation policy.
As an AI language model, I don't have the most current information on Smartavia services. However, airlines are required to provide special assistance to passengers with disabilities under the Air Carrier Access Act. Smartavia probably offers some accommodations, such as wheelchair assistance and special boarding procedures, for passengers with disabilities. Travelers may need to provide advance notice to the airline to receive these services. It's advisable to contact Smartavia customer service directly to learn about the specific assistance they offer.
As an AI language model, I don't have the latest information on Smartavia's service offerings. However, Smartavia is a Russian airline that typically offers meals and drinks for purchase on their flights. Alcoholic drinks may also be available for purchase on board, depending on the airline’s policy and the flight's duration. It's best to check with Smartavia's website or customer service representatives for the most up-to-date information on their in-flight service offerings.
Unfortunately, as an AI language model, I do not have access to real-time information regarding airline policies. It is best to check the specific terms and conditions of your ticket with Smartavia or contact their customer support for further assistance. Generally, refund policies vary depending on the type of ticket purchased, the destination, and the reason for cancellation.
Smartavia sets the following conditions for traveling with children and babies: 1. Infants under the age of 2 can travel on the lap of an adult passenger, or in a separate seat with a child seat. 2. Children from 2 to 12 years old must have a separate seat. 3. Children under 5 years old must be accompanied by an adult passenger. As for children's food and entertainment on board, Smartavia provides a range of services for young passengers. The airline offers a special children's menu on request, which includes age-appropriate meals. Additionally, there is a selection of movies and TV shows available to watch during the flight, including children's programming. However, it's always recommended to check with the airline in advance to confirm the availability of these services on your specific flight.
