Sun Express
IATA
XQHelping travelers to find the best flight offers
Sun Express is a Turkish airline founded in 1989. The airline offers direct flights to over 90 destinations around the world, making it a convenient option for travelers. One of the advantages of Sun Express is its affordable pricing policy, making it a budget-friendly choice for the average traveler. However, this budget-friendly pricing policy comes at the cost of limited in-flight amenities and services. Despite this, Sun Express is still a great option for travelers looking to fly on a tight budget.
Sun Express is a Turkish airline that operates scheduled and chartered flights to various destinations in Europe, Asia, and North Africa. As with any airline, Sun Express has specific rules regarding baggage that passengers must follow.
Each passenger is allowed to check-in up to two pieces of luggage, each weighing a maximum of 32 kg. However, the total dimensions of both pieces should not exceed 273 cm (length + width + height).
Passengers are allowed to bring one piece of hand baggage on board, which should not exceed 8 kg in weight and 55 x 40 x 20 cm in dimensions. In addition to one piece of carry-on baggage, passengers are also allowed to bring one personal item, such as a purse or laptop bag, with them on board the flight.
If a passenger's checked-in luggage exceeds the weight or dimensions allowed by Sun Express, they will have to pay an excess baggage fee. The fee is calculated based on the weight and number of extra pieces of luggage, and the destination of the flight.
Sun Express has specific rules regarding items that are prohibited from being carried on-board their flights. Passengers are not allowed to bring any dangerous items such as explosives, gases, flammable liquids and solids, oxidising substances and organic peroxides, toxic substances and infectious substances, radioactive material, corrosive materials, or any other items that may pose a risk to the safety of the aircraft or its passengers.
It is essential for passengers to adhere to Sun Express' baggage rules to ensure a smooth travel experience. By following these rules, passengers can avoid paying excess baggage fees, delays at check-in, and other inconveniences that may arise.
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Yes, you can check-in online for a Sun Express airline flight. You can do it on the Sun Express website or by using the mobile app. Online check-in opens 24 hours before the scheduled departure time.
In case of loss or damage to your baggage by Sun Express, you can file a complaint at the Sun Express baggage tracing desk located at the airport or online through the Sun Express website. You will need to provide your flight details, baggage tag information, and a description of the lost or damaged items. Sun Express will then investigate the claim and contact you with any updates or compensation offers.
Sun Express closes check-in and boarding 45 minutes before the scheduled departure time for domestic flights and 60 minutes before the scheduled departure time for international flights.
Yes, Sun Express must pay compensation for flight delays and cancellations under certain circumstances, such as if the delay or cancellation is within the airline's control (such as technical issues or crew shortages) and not due to extraordinary circumstances (such as severe weather or air traffic control strikes). The amount of compensation depends on the length of the delay or cancellation and the distance of the flight. Passengers can submit a claim for compensation through Sun Express's website or through a third-party claims agency.
Yes, SunExpress provides additional services for passengers with disabilities. The airline offers special assistance and services such as wheelchair assistance, escort services, and special meals as well as allowing passengers to bring their own mobility aids such as wheelchairs and walkers free of charge. However, passengers with disabilities are advised to contact the airline in advance to request for these services and ensure a seamless travel experience.
Yes, Sun Express provides meals and drinks on board depending on the duration and type of your flight. You can check the specific details when you book your flight or by contacting the airline directly. Alcoholic drinks are also served on board, however, the consumption may depend on the airline's policy and regulations.
Yes, Sun Express airline tickets are refundable according to their refund policy. However, the refund amount may vary based on the fare type purchased by the passenger. It is recommended to check the terms and conditions of the ticket before requesting a refund.
Sun Express allows infants (up to 2 years old) and children (2-12 years old) to travel with their parents or guardians. However, infants must be accompanied by an adult (18 years old or older) and sit on their lap during the flight unless their own seat is reserved for them at an additional cost. Children between the ages of 2 and 6 years old can also sit on an adult's lap. Sun Express recommends that passengers traveling with infants and children arrive at the airport early to allow sufficient time for check-in and security procedures. Sun Express offers a children's menu on board for children aged between 2 and 12 years old. However, this service is only available on flights over 3 hours and must be pre-ordered at least 48 hours before the scheduled departure time. In-flight entertainment on Sun Express flights includes a variety of movies, TV shows, games, and music. However, there are no specific entertainment options designed for children, and parents are encouraged to bring their own entertainment for their children. Overall, Sun Express does offer some accommodations for families traveling with infants and children, but parents are advised to plan ahead and make any necessary arrangements in advance.
