Primera Air no longer operates as an airline and therefore online check-in is no longer available.

You should report any loss or damage to your baggage to the Primera Air baggage service desk or customer service upon arrival at your destination airport. You will need to fill out a Property Irregularity Report (PIR) and submit it to the airline as soon as possible to make a claim for compensation. You may also need to provide additional documentation, such as your boarding pass and baggage tag receipts. It is important to report the loss or damage promptly in order to ensure that your claim is processed efficiently.

Primera Air typically closes check-in and boarding 40 minutes before departure for domestic flights and 60 minutes before departure for international flights.

Yes, Primera Air is obliged to pay compensation for flight delays and cancellations under certain circumstances according to the EU Regulation 261/2004. The compensation amount and eligibility criteria vary depending on the length of the delay and the distance of the flight. Passengers are advised to check the airline's terms and conditions as well as contact their customer service for more information.

Yes, Primera Air provides additional services for passengers with disabilities. Passengers with disabilities are advised to inform the airline at least 48 hours prior to the scheduled departure time so that appropriate arrangements can be made. The airline provides assistance for passengers with mobility impairments, hearing or visual impairments, and other disabilities. Special seating arrangements, assistive devices, and support animals are allowed on board free of charge. Passengers requiring oxygen during the flight are also assisted by the airline. For more information, passengers can contact the airline's customer service.

Primera Air does not include meals and beverages in the ticket price, but passengers can purchase various food and drink items on board, including alcohol. Yes, alcoholic drinks are available for purchase on Primera Air flights.

According to Primera Air's website, ticket refunds are available only in certain circumstances, such as if the airline cancels the flight or if there are extenuating circumstances such as illness or death. However, refunds are not available for non-refundable tickets purchased for leisure travel. It is recommended that travelers purchase travel insurance to cover unexpected events that may result in the need for a ticket refund.

Primera Air allows children of all ages to travel with their parents or guardians. However, infants under the age of 7 days are not allowed on board. Parents are required to bring their own carrycots, as the airline does not provide them. There is no information available about specific children's food on board, but the airline offers a pre-order meal service for all passengers. This service includes a range of special meal options to cater for various dietary requirements, including vegetarian, kosher, halal, and gluten-free options. As for entertainment, Primera Air provides personal screen entertainment systems on board for a fee. However, it is unclear if they have any specific entertainment programs or items designed for children. Parents are welcome to bring their own entertainment items on board such as a tablet or coloring books to keep their children occupied during the flight.