Malindo Air
IATA
ODHelping travelers to find the best flight offers
Malindo Air is a Malaysian airline founded in 2013. The airline offers affordable airfare, making it a popular choice for budget-conscious travelers. Its advantages include comfortable seats, in-flight entertainment, and high-quality meals. However, some passengers have complained about flight delays and cancellations. Malindo Air's pricing policy is competitive, and it offers various packages for passengers. Overall, Malindo Air is a good option for travelers looking for an affordable and comfortable flying experience.
If you are planning to book a flight with Malindo Air, it is important to know the airline's baggage rules to avoid any surprises or additional charges at the airport. In this article, we will discuss Malindo Air's baggage policies.
Each passenger is allowed to check in up to 30kg of baggage for free, except for flights to and from Australia where the limit is 20kg. The maximum dimension for checked baggage is 158cm (sum of width, height, and depth). Passengers can purchase additional baggage allowance in advance or at the airport.
Passengers are allowed to carry on one piece of hand baggage weighing up to 7kg with the maximum dimension of 56cm x 36cm x 23cm. In addition, passengers can also carry a personal item such as a handbag, laptop bag or small backpack.
If your checked baggage exceeds the weight limit, you will be charged excess baggage fees per kg. The fees vary depending on the destination, but it is advisable to purchase additional baggage allowance in advance to save money. In addition, if your baggage exceeds the maximum dimension, it will be considered as oversized baggage and will be subject to additional fees.
Malindo Air prohibits the carriage of certain items such as explosives, flammables, corrosives, poisons, infectious substances, and lithium batteries. Passengers are advised to check the airline's website for a full list of prohibited items before packing their bags.
In conclusion, it is important for passengers to be aware of Malindo Air's baggage rules to avoid any issues at the airport. Make sure to double-check your baggage allowance and pack accordingly. Happy travels!
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Yes, you can check in online for a Malindo Air airline flight. You can do it on Malindo Air's official website or through their mobile app. Online check-in usually opens 48 hours before departure and closes 4 hours before departure.
In case of loss or damage to your baggage by Malindo Air, you can file a claim by contacting their baggage services through email or phone. You can find the contact details on their website under the "Baggage Claim" section. You will need to provide the details of your flight and the baggage in question as well as any supporting documents or evidence of the damage or loss. Malindo Air will process your claim and provide compensation, if applicable, as per their policies and regulations.
Malindo Air typically closes check-in counters one hour before departure for domestic flights and two hours before departure for international flights. Boarding gates usually close 20 minutes before departure for all flights. Passengers are advised to arrive at the airport with enough time to complete check-in and security procedures before the counters close.
Malindo Air may offer compensation for flight delays and cancellations in certain circumstances, such as if the delay or cancellation was within the airline's control and not due to extraordinary circumstances like bad weather or air traffic control issues. The compensation may include alternative flights, refunds, or financial compensation depending on the situation and the airline's policies. Passengers should consult Malindo Air's website or customer service for specific details on their compensation policy.
Yes, Malindo Air provides additional services for passengers with disabilities. They offer assistance to passengers with mobility impairments, visual, and hearing disabilities. The airline can provide wheelchairs and assistive devices for boarding and disembarking, and their crew is trained to assist passengers with special needs. Moreover, passengers with disabilities can request special meals, and the airline offers priority boarding for them. Additionally, Malindo Air allows passengers to travel with emotional support or service animals, and they provide guidelines on how to ensure a safe and comfortable journey for both the animal and the passenger.
Yes, Malindo Air provides meals and drinks on board. The complimentary meal service includes hot meals, snacks, and selected non-alcoholic beverages. However, alcoholic drinks are not provided for free, and passengers have to purchase them separately.
Malindo Air offers refundable and non-refundable fares. You will need to check the terms and conditions of your specific ticket to determine if it is refundable or not. If you have purchased a refundable ticket, you may be eligible for a full or partial refund depending on the cancellation policy and the fare rules. It is recommended that you contact Malindo Air customer service or check their website for further information regarding their refund policy.
Malindo Air requires that children under the age of 12 must be accompanied by an adult who is at least 18 years old. Infants under the age of 2 can travel on an adult's lap or in a separate seat with an approved car seat. The airline also allows parents to bring a stroller or car seat on board free of charge. Malindo Air does not offer specific children's meals, but they do offer a variety of meal options that can be customized to meet dietary needs and preferences. In terms of entertainment, the airline provides a selection of movies, TV shows and music that can be accessed through personal entertainment screens or the Malindo Air mobile app. Additionally, the airline offers activity kits for children under the age of 12 that include coloring books, crayons and other toys to keep them entertained during the flight.
