Luxair
IATA
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Luxair is a Luxembourgish airline founded in 1961. As a medium-sized airline, the company aims to provide quality service and a personalized experience to passengers. One of the advantages of Luxair is its excellent safety record, as the airline has not experienced any major accidents. Additionally, Luxair's network includes more than 70 destinations in Europe, North Africa, and the Middle East. However, one of the disadvantages of Luxair is that it can be quite expensive as compared to other budget airlines. The pricing policy is a bit high but the level of comfort, safety and exceptional service justifies it. Overall, Luxair is a great choice for those willing to spend a bit extra on a quality flying experience.
Yes, Luxair airline offers online check-in. You can do it on the Luxair website or through the mobile app. Online check-in opens 24 hours before the scheduled departure time and closes 60 minutes before departure for flights within Europe and 90 minutes before departure for intercontinental flights.
If your baggage has been lost or damaged by Luxair, you can file a claim through their website. Go to the "Contact" section of the Luxair website and select "Baggage Claims" from the drop-down menu. Fill out the claim form with your personal information and details about the lost or damaged baggage. Luxair will review your claim and respond accordingly.
Luxair typically closes check-in and boarding 30 minutes before departure for domestic flights and 40 minutes before departure for international flights. However, it is recommended to check with the airline or airport for specific details as this may vary depending on the destination and time of year.
Yes, Luxair does provide compensation for flight delays and cancellations in accordance with EU Regulation 261/2004. The amount of compensation depends on the length of the delay and the distance of the flight. Passengers may also be entitled to additional compensation for any expenses incurred as a result of the delay or cancellation, such as meals or hotel accommodation. It is best to contact Luxair directly or seek legal advice for specific details on compensation eligibility.
Yes, Luxair provides additional services for passengers with disabilities. They offer wheelchair assistance, priority boarding, special seating arrangements, and assistance for visually impaired passengers. They also allow service animals on board and accommodate passengers with medical conditions or mobility difficulties. Passengers with special needs are advised to inform Luxair at the time of booking or at least 48 hours before the flight to ensure that the necessary arrangements are made.
Luxair provides complimentary light snacks and drinks, including coffee, tea, water, and soft drinks, on all their flights. Alcoholic drinks are available for purchase on most flights. However, due to current health and safety measures, there may be some changes in the onboard service, so it's best to check with the airline directly before your flight.
According to Luxair's general terms and conditions, flight tickets may be refunded in some cases. However, the conditions, fees, and restrictions depend on the fare type purchased. It's best to check the specific fare rules and contact the airline directly for assistance with refunds or changes to your reservation.
Luxair allows infants under two years of age to fly for free as long as they are held in the arms of an adult passenger. Children between two and 11 years of age are entitled to a reduced fare. If the child is over two years and needs a separate seat, the adult should book a child's ticket. Additionally, the airline allows passengers to bring a stroller or a car seat as checked baggage or carry-on baggage if there is enough space in the cabin. The airline offers special meals for children, but this should be requested at least 48 hours before departure. As for entertainment, the in-flight magazine has a section dedicated to children, and the airline provides special activities such as coloring pages and puzzles for children traveling on Luxair flights.
Luxair is a popular airline that provides its passengers with specific baggage regulations. These regulations are strictly followed to ensure safe and hassle-free travel for everyone. Here are the baggage rules of Luxair airline that every passenger should know:
Luggage Luxair airline allows passengers to check-in one standard bag weighing up to 23 kgs. However, the maximum size of the bag should not exceed 158 cm (length + width + height). In case the bag is oversized or overweight, extra fees will be charged.
Hand Baggage Passengers are allowed to carry one piece of hand baggage that can be kept under the seat in front of them or in an overhead locker. The maximum size of the hand baggage should not exceed 55 x 40 x 20 cm and its weight should not exceed 8 kgs.
Excess or Overweight Baggage If the luggage exceeds the weight limit of 23 kgs or exceeds the allowed dimensions, extra fees will be applied. The fees will depend on the route and destination of the passenger.
Items Prohibited for Carriage Luxair airline does not allow the carriage of certain items on board for safety reasons. These items include firearms, explosives, and sharp objects. Moreover, the airline prohibits the carriage of items that are hazardous to health, such as radioactive materials, poisons, and infectious substances. If a passenger is found carrying any such item, they will be prohibited from boarding the flight.
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