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Empire Airlines
Empire Airlines is a US-based airline that was founded in 1977. It operates both passenger and cargo flights, serving the Western United States and parts of Canada. One of its major advantages is its extensive network, covering over 40 destinations. However, it has been criticized for its outdated fleet and lack of in-flight amenities. As for pricing, Empire Airlines is considered relatively affordable, making it a good option for budget-conscious travelers. Overall, Empire Airlines offers reliable service at reasonable prices.
Empire Airlines baggage rules
Empire Airlines Baggage Rules
Empire Airlines has specific rules regarding luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage. Here are the details:
Luggage
Passengers are allowed to carry luggage that weighs up to 23 kg or 50 lbs. Any baggage that weighs more than this limit will be considered overweight baggage.
Hand Baggage
Passengers are allowed to carry one piece of hand baggage that weighs up to 7 kg or 15 lbs. In addition to this, they are allowed to carry one personal item like a laptop bag, purse or briefcase.
Excess or Overweight Baggage
Passengers will need to pay extra charges for any baggage that weighs more than 23 kg or 50 lbs. The charges levied will depend on the destination and the weight of the baggage.
Items Prohibited for Carriage
Empire Airlines has a list of items that are prohibited for carriage, these include:
- Explosives, flammable gases and liquids
- Poison, toxic and infectious substances
- Radioactive materials
- Firearms, explosives and ammunition
- Lithium batteries that exceed 160 Wh
- Magnetrons and other magnetized materials
It is important that passengers familiarize themselves with these rules to have a smooth travel experience.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Empire Airlines, you can file a claim with the airline's baggage service office. You can find their contact information on the Empire Airlines website or by contacting their customer service. It is recommended to file the claim as soon as possible and provide all necessary documentation, including your flight itinerary, baggage tag receipts, and proof of the value of the lost or damaged items. Empire Airlines will investigate the claim and provide compensation if found liable.
Empire Airlines closes check-in and boarding 30 minutes before departure time.
Yes, online check-in is available for Empire Airlines flights. You can check in online through the Empire Airlines website. The online check-in opens 24 hours before the scheduled departure time. During this time, you can check-in, select your seat, and print your boarding pass. Alternatively, you can also use the mobile app to check-in and obtain your boarding pass.
Empire Airlines' compensation policy for flight delays and cancellations may vary depending on the circumstances and the applicable laws and regulations. It is recommended to contact the airline directly or check their website and terms and conditions for information on their compensation policy.
Yes, Empire Airlines provides additional services for passengers with disabilities. These services include wheelchair assistance, priority boarding, and assistance for passengers with visual or hearing impairments. Passengers can request these services when booking their flight or by contacting the airline directly.
Empire Airlines is primarily a cargo airline and does not offer passenger services on most flights. However, for their passenger flights, they do provide snacks and non-alcoholic beverages on board. Alcoholic drinks are not available on Empire Airlines flights.
Empire Airlines' refund policies vary depending on the type of fare purchased. Some fares may be refundable, while others may not be. It is best to check the terms and conditions of your ticket or contact Empire Airlines directly for more information about their refund policies.
Empire Airlines allows infants under the age of 2 to travel for free sitting on an adult's lap. However, if you prefer to use a child restraint system or a car seat for your infant, you need to purchase a seat for your child at the regular fare. Empire Airlines does not offer specific children's food or entertainment on board, but you are allowed to bring your own snacks and electronic devices to keep your children entertained during the flight. It's always a good idea to pack extra snacks and activities to keep your children occupied during the flight.