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Deutsche Bahn AG
Deutsche Bahn AG, also known as DB, was founded in 1994 and is a leading railway company in Germany. DB offers a variety of advantageous services, such as extensive coverage of German cities, high-speed trains, and affordable ticket prices for short-distance travel. However, DB's biggest disadvantage is its high costs for long-distance travel, which often makes it an expensive option for an average traveler. Despite these high prices, DB offers various discounts and promotions to make their prices more competitive. Overall, DB is a convenient and reliable option for traveling within Germany, but budget-conscious travelers should be aware of their pricing policy.
Deutsche Bahn AG baggage rules
The Deutsche Bahn AG airline has specific rules and regulations regarding baggage that passengers should be aware of. This article will provide an overview of these rules, including information on luggage, hand baggage, excess or overweight baggage, and prohibited items.
Luggage
The allowable weight and size for checked luggage on Deutsche Bahn AG depends on the ticket class. Passengers with a standard ticket can bring one piece of luggage with a maximum weight of 25 kg, while those in first class can bring two pieces with a maximum weight of 32 kg each. Any luggage that exceeds these weight limits will be subject to additional fees.
Hand Baggage
Passengers are allowed to bring one piece of hand baggage on board. The maximum size of the bag should not exceed 55 cm x 40 cm x 23 cm. In addition, passengers may bring one personal item onto the plane, such as a purse or laptop bag. These items must be able to fit under the seat in front of the passenger.
Excess or Overweight Baggage
Passengers who exceed the weight limits for checked luggage will be charged an additional fee. The fee depends on the weight of the luggage and the ticket class. Passengers who wish to bring extra luggage on board must notify the airline in advance and pay a fee. Additionally, any oversized or unusual items may be subject to additional fees.
Items Prohibited for Carriage
Deutsche Bahn AG prohibits the carriage of certain items, including dangerous goods such as explosives or flammable materials. It is also prohibited to carry sharp objects, firearms, or other dangerous items. Additionally, some items may be restricted for carriage, such as liquids or gels.
Passengers should familiarize themselves with Deutsche Bahn AG's rules and regulations regarding baggage before they travel to avoid any issues or additional fees. By following these guidelines, passengers can ensure a smooth and stress-free travel experience.
Frequently asked questions about the airline
If you have experienced loss or damage to your baggage while traveling with Deutsche Bahn, you can submit a claim online at www.bahn.com/baggage. You will need to provide details about your journey and the items that were lost or damaged. You can also contact the DB Gepäckservice by phone at +49 (0) 180 6 99 66 33 (20 cents per call from a German landline, max 60 cents per call from mobile phones) to report the loss or damage and initiate a claim.
Deutsche Bahn AG does not have specific check-in and boarding times like airlines. Passengers are expected to be at the train station and on the platform at least a few minutes before the departure time. However, it is recommended to arrive at the train station at least 15-30 minutes before the scheduled departure time to allow for any unforeseen delays or issues.
Deutsche Bahn AG is a railway company and does not operate any airline flights. Therefore, there is no online check-in available.
No, Deutsche Bahn AG does not pay compensation for flight delays and cancellations as they are a railway company and do not operate flights. However, if a train scheduled for a journey is delayed or cancelled, they do offer compensation according to their terms and conditions.
Yes, Deutsche Bahn AG provides additional services for passengers with disabilities, which include: 1. Accessible assistance: Passengers with disabilities can request assistance at the station, on the train, or when making a transfer. The assistance is available free of charge and can be requested in advance or at the last minute. 2. Barrier-free stations: Deutsche Bahn AG is committed to making its stations and facilities as accessible as possible for passengers with disabilities. This includes providing ramps, lifts, and tactile markings. 3. Wheelchair spaces: All trains are equipped with designated spaces for wheelchairs, which are marked with a wheelchair symbol. 4. Audio and visual announcements: To assist passengers who are blind or visually impaired, Deutsche Bahn AG provides audio and visual announcements on trains and in stations. 5. Mobility service: Deutsche Bahn AG offers a mobility service for passengers with disabilities who require extra assistance during their journey. This service includes a personal assistant who can help with boarding and disembarking from trains and transfer to connecting transport. 6. Special tickets: Passengers with disabilities can purchase special tickets that provide reduced rates for travel. These tickets can be purchased online or at stations.
Yes, Deutsche Bahn AG provides meals and drinks on board their trains. The availability of refreshments depends on the type of train and class of service. Alcoholic drinks are also available for purchase on board, but consumption may be restricted or prohibited on some routes or in some coach classes. It is recommended to check with the conductor or read the train's information regarding the consumption of alcoholic drinks on board.
Deutsche Bahn AG is a railway company and does not sell airline tickets, so there is no question of refundability of airline tickets.
Deutsche Bahn AG allows children up to 14 years old to travel for free when accompanied by their parent or grandparent. Babies under 6 months old can also travel for free, but they must not occupy a seat. Children aged between 6 months and 14 years old require a child ticket or a BahnCard for children. Deutsche Bahn AG offers special menus for children on board the trains, which can be requested at least 24 hours in advance. However, the availability of children's food may vary depending on the type of train and the duration of the journey. As for entertainment, the ICE trains have on-board Wi-Fi, which can be used to stream movies, TV shows, games, and music. They also have a dedicated family compartment, which is equipped with children's games and toys. Overall, Deutsche Bahn AG welcomes children and babies on board its trains and provides a comfortable and safe travel experience for families.