Bulgaria Air
IATA
FBICAO
LZBBulgaria, Sofia, Sofia airport, 1, 1540
Helping travelers to find the best flight offers
Baggage rules of Bulgaria Air
Bulgaria Air has specific rules for luggage in order to ensure safety, comfort and efficiency during air travel. Here are the details about the airline's baggage policies.
Luggage
Passengers traveling in economy class can bring one bag weighing no more than 23 kg. In business class, two checked bags with a maximum weight of 32 kg each are allowed. The dimensions for checked baggage must not exceed 158 cm (62 inches) in total sum of length, width and height. Additional items such as strollers and wheelchairs have no charge and can be considered outside the free baggage allowance.
Hand baggage
Passengers are allowed to carry one piece of hand baggage with a maximum weight of 10 kg and dimensions within 55 cm x 40 cm x 23 cm. Personal items, such as purses or briefcases, must fit under the seat in front of the passenger.
Excess or overweight baggage
Each passenger will need to pay an excess baggage fee if they have more luggage than their allowance permits. The excess baggage rate is β¬10 or 20 BGN per kilogram, depending on the flight segment. Passengers may also be asked to redistribute items, or even pay for an additional bag for overweight luggage.
Items prohibited for carriage
Bulgaria Air restricts certain items from being carried on board. These include weapons, explosives, flammable materials, chemicals, and dangerous goods in general. Passengers are also not allowed to carry their pets with them, with the exception of guide dogs, which must be approved by the airline. Any passenger carrying prohibited items or potentially dangerous substances may face legal consequences.
Yes, you can check in online for a Bulgaria Air flight. To do so, you need to visit the airline's website and click on the "Online Check-in" tab. From there, you will need to enter the required details, such as your booking reference number and last name, in order to access the check-in system. Online check-in typically opens 24 hours before departure.
In case of loss or damage to your baggage by Bulgaria Air, you can submit a claim to the airline's baggage services department. You can find contact information for this department on the airline's website or in the documentation provided to you at the airport. In most cases, you will need to provide documentation of the incident and proof of the value of your lost or damaged items. Bulgaria Air will review your claim and work with you to provide compensation or assistance as appropriate.
Bulgaria Air typically closes check-in and boarding 30 minutes before departure.
Yes, Bulgaria Air is liable to pay compensation for flight delays and cancellations under certain circumstances. If a flight is delayed or cancelled due to reasons within the airline's control, such as technical problems or crew shortages, passengers may be entitled to compensation. The amount of compensation depends on the length of the delay or cancellation and the distance of the flight, as set out in EU Regulation 261/2004. However, if the delay or cancellation was caused by extraordinary circumstances beyond the airline's control, such as severe weather or air traffic control strikes, then the airline is exempt from paying compensation.
Yes, Bulgaria Air provides additional services for passengers with disabilities. These services include wheelchair assistance, additional seating space, assistance with boarding and de-boarding the aircraft, and assistance with storing and retrieving luggage. Passengers with disabilities are advised to inform the airline of their needs at least 48 hours before their scheduled flight so that proper arrangements can be made.
Bulgaria Air offers a complimentary snack and beverage service on all flights. Alcoholic beverages are also available for purchase on board.
According to Bulgaria Air's refund policy, tickets are generally non-refundable unless otherwise specified during the booking process or by the fare rules. However, if you have purchased a flexible ticket or have a valid reason for needing a refund (such as illness or death), you may be eligible for a refund. It is best to contact Bulgaria Air's customer service team for specific information and assistance with refunds.
Bulgaria Air allows children and babies to travel without any restrictions, as long as they are accompanied by a responsible adult. However, parents should be prepared with all necessary documents, such as birth certificates, passports, and visas. There is no special children's food on board, but the airline offers special meals for passengers with dietary restrictions, including vegetarians, vegans, and those with allergies. Parents can request a special meal for their child in advance. In terms of entertainment, Bulgaria Air provides in-flight magazines and newspapers for all passengers. Some flights also offer in-flight entertainment through individual screens or shared screens in the cabin. However, parents are encouraged to bring books, toys, and other activities to keep their child occupied during the flight.
Bulgaria Air is a Bulgarian airline that was founded in 2002. It has its base in Sofia and offers flights to and from various destinations in Europe, the Middle East, and Africa. One of its advantages is that it is the flag carrier airline of Bulgaria, which ensures high-quality service and safety standards. Additionally, the airline offers a frequent-flyer program that allows passengers to earn points and receive benefits while traveling. However, one of its disadvantages is that it operates a relatively small fleet of aircraft, which limits the number of flights it can offer. In terms of pricing, Bulgaria Air is considered affordable for an average traveling person, with competitive prices and occasional discounts. Overall, if you're looking for a reputable airline that offers affordable fares, Bulgaria Air may be the right choice for you.
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