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Airlink
Airlink is a South African airline established in 1992, operating in the domestic and regional markets. With its fleet of over 50 aircraft, Airlink covers 45 destinations across 10 African countries. Airlink offers the advantage of on-time performance, with strong punctuality ratings, comfortable cabins, seamless connections, and customer service. However, the airline's weak point is that it doesn't permit baggage restrictions which can cause delays. Despite this, Airlink is affordable for an average traveler, and its pricing policy aims to make flying accessible to all, with a variety of discount offers throughout the year.
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Airlink baggage rules
Airlink Airline Baggage Rules
Airlink is a regional airline based in Johannesburg, South Africa that provides scheduled and charter services. When packing for your trip with Airlink, it's important to be aware of their baggage rules to avoid any extra fees or denied boarding. Here's a breakdown of their baggage policy:
Luggage
Airlink allows each passenger to check in one piece of luggage with a maximum weight of 23 kg (50 lbs). The maximum dimensions of the luggage should not exceed 158 cm (62 in) for length, width, and height combined. Any luggage exceeding these limits will be subject to additional fees or may be refused.
Hand baggage
In addition to your checked luggage, Airlink also allows each passenger to carry one piece of hand baggage with a maximum weight of 7 kg (15 lbs). The dimensions of the hand baggage should not exceed 55 cm x 35 cm x 20 cm (21.5 in x 13.5 in x 7.5 in). It should also be small enough to fit under the seat or in the overhead compartment.
Excess or overweight baggage
Passengers who exceed the weight or number of luggage pieces allowed will be subject to additional fees. Fees vary depending on the route and the amount of excess weight. It's recommended to pay for excess baggage in advance to avoid paying higher fees at the airport.
Items prohibited for carriage
Airlink follows strict regulations when it comes to items allowed in Checked-In and cabin baggage. The items prohibited for carriage include but not limited to:
- Explosives and incendiaries.
- Firearms and ammunition.
- Compressed gases.
- Flammable items.
- Poisonous and infectious substances.
- Radioactive materials.
It's important to check Airlink's official website or contact their customer service for more detailed information and updates regarding the baggage policy.
Frequently asked questions about the airline
If you have experienced loss or damage to your baggage by Airlink, you can file a claim with the airline. You can either do this online through their website or by contacting their customer service department. You will need to provide details about your flight, the baggage that was lost or damaged, and any supporting documentation such as a baggage claim receipt or photographs. Airlink will then review your claim and determine whether or not to offer you compensation.
Airlink closes check-in and boarding 30 minutes before departure.
Airlink airline does offer online check-in for its flights. You can do so by visiting their website at www.flyairlink.com, clicking on the "Online Check-In" tab, and entering your booking reference and surname to access your reservation. Online check-in opens 24 hours before departure and closes one hour before departure. During online check-in, you can select your seat, print or download your boarding pass, and even pay for any additional baggage or other services. It is recommended to complete online check-in as early as possible to secure the best seat and expedite the airport process.
Yes, Airlink may pay compensation for flight delays and cancellations, depending on the circumstances. Under EU regulations, passengers may be entitled to compensation if their flight is cancelled or delayed by more than three hours, unless the delay was due to extraordinary circumstances beyond the airline's control. Airlink's specific policies on compensation for flight delays and cancellations may vary, so it is best to check their website or contact their customer service for more information.
Yes, Airlink provides additional services for passengers with disabilities. They offer assistance for passengers who may have difficulty boarding or disembarking the aircraft, those who require a wheelchair or mobility aid, and those who have hearing or visual impairments. They also allow service animals on board and offer special meals for passengers with specific dietary requirements. Passengers are encouraged to inform Airlink of their needs ahead of time to ensure that appropriate arrangements can be made.
As an AI language model, I don't have information on the current policies of Airlink. However, it is common for airlines to serve meals and drinks on board, and alcoholic drinks may also be available for purchase. It is recommended to check with the airline directly for their specific policies.
Yes, Airlink airline tickets may be refundable depending on the fare rules and conditions associated with the ticket type. Passengers are advised to check the fare rules and conditions carefully before purchasing a ticket to know the refund policy in case they need to cancel their travel plans.
Airlink requires that infants under 2 years of age travel with an adult, either on the lap of an adult passenger or in an approved car seat. Children between 2 and 12 years of age must be accompanied by an adult. Airlink does not provide children's food or entertainment on board. However, parents are allowed to bring their own food and entertainment for their children, as long as they adhere to the airline's rules and regulations.