AirAsia Zest was founded in 1995 and has since flown millions of passengers across the Philippines and surrounding countries. This airline's low fares are one of its main advantages, making air travel affordable for the average traveler. However, some passengers have complained about the airline's strict baggage policies and lack of in-flight amenities. Overall, AirAsia Zest provides a convenient and cost-effective way to travel throughout Asia. Those looking for inexpensive flights to popular destinations in the region should consider this airline.
AirAsia Zest is a low-cost airline based in the Philippines that operates domestic and international flights. Like most airlines, it has specific baggage rules that passengers should adhere to, to ensure a smooth and hassle-free travel experience. Here are some of the baggage rules of AirAsia Zest airline.
AirAsia Zest allows passengers to check-in up to two items of luggage, with a maximum weight of 32kg per item. Passengers can also purchase additional baggage allowance if they wish to bring more luggage than the standard allowance. Excess baggage will incur additional charges which will vary depending on the route and destination.
Passengers are allowed to carry one cabin bag and one small bag on board the aircraft. The maximum dimensions for the cabin bag are 56cm x 36cm x 23cm, and it must weigh no more than 7kg. The small bag must fit under the seat in front of the passenger.
Passengers who exceed the standard baggage allowance will have to pay an excess baggage fee. The fee varies depending on the route and destination, and it is charged per kilogram of excess baggage. Passengers who exceed the maximum weight limit per item of luggage will also have to pay an overweight baggage fee, which will also vary depending on the route and destination.
Certain items are prohibited from being carried on board the aircraft or checked-in as luggage. These include explosive materials, corrosives, flammable liquids, firearms, and radioactive materials. Passengers should check the airline's website for a comprehensive list of prohibited items before packing their luggage.
In conclusion, passengers travelling with AirAsia Zest should be aware of the airline's baggage rules to avoid paying additional fees. It is advisable to check the airline's website or contact their customer service for more information on baggage rules and charges.
In case of loss or damage to your baggage by AirAsia Zest, you can file a complaint at the AirAsia Zest baggage service counter located at the airport or submit a report through their online form on their website. You need to provide details of the lost or damaged baggage, flight information, and your contact details to process the claim. It is recommended to report the loss or damage at the earliest possible time to increase the chances of recovery or compensation.
AirAsia Zest typically closes check-in and boarding 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. However, it is recommended to arrive at the airport at least 2 hours before your scheduled departure time to allow for sufficient time for check-in, security screening, and other necessary procedures.
Yes, you can check-in online for an AirAsia Zest airline flight. You can do it through their website or mobile app. Online check-in usually opens 14 days before the departure date and closes 1 hour before the scheduled flight departure time.
Yes, AirAsia Zest may pay compensation for flight delays and cancellations, depending on the circumstances and the severity of the delay or cancellation. Passengers are advised to contact AirAsia Zest customer service for more information on their compensation policies and procedures.
Yes, AirAsia Zest provides additional services for passengers with disabilities. They offer assistance for passengers with reduced mobility, hearing or visual impairments and those who require medical attention during the flight. Passengers with disabilities are advised to contact AirAsia Zest before their flight to inform them of their needs and to ensure that the necessary arrangements can be made for their comfort and safety.
Yes, AirAsia Zest provides meals and drinks on board for a fee. Passengers can purchase meals, snacks, and beverages from the airline's in-flight menu. However, alcoholic drinks are not allowed on AirAsia Zest flights.
AirAsia Zest airline tickets may or may not be refundable, depending on the fare type and the ticket rules. It is always best to check the terms and conditions of the ticket before purchasing and contact the airline's customer service directly for more information on refunds and cancellations.
AirAsia Zest has set certain conditions for traveling with children and babies. For infants (under 2 years old), they should be at least 7 days old to travel and must be accompanied by an adult aged 18 years or older. Infants must be seated on an adult’s lap for takeoff, landing, and turbulence. However, parents can also purchase a seat with a separate child restraint system for infants to use during the flight. For children (2 to 12 years old), they can travel unaccompanied but need to have an adult guardian book and pay for their flight. Children below 7 years old will not be accepted to travel alone without the presence of a guardian aged 18 years or over. AirAsia Zest provides a range of in-flight entertainment and food options for children. Their inflight menu has children’s meals, and the airlines also provide toys and games to keep them entertained throughout the flight. However, it is recommended that parents bring their own toys and games as well to keep their children occupied throughout the journey.