Cheap flights and airline tickets from AirAsia Japan

Helping travelers to find the best flight offers

AirAsia Japan

AU flag

IATA
DJ
ICAO
WAJ
Japan, Tokyo, Kokusai Dori, Skybridge 10F, 140-624

AirAsia Japan was founded in 2014 and quickly became a major player in the low-cost air travel market. The airline's advantage lies in its affordable fares, making it an excellent option for budget-conscious travelers. However, some of its disadvantages include limited baggage allowances and additional charges for seat selection, meals, and other amenities. Overall, AirAsia Japan's pricing policy is competitive and accessible to the average person looking for affordable air travel. So, if you're looking to fly to Japan without breaking the bank, consider AirAsia Japan for its budget-friendly options.

AirAsia Japan baggage rules

Baggage Rules of AirAsia Japan

AirAsia Japan is a low-cost airline that operates in Japan. The airline has specific baggage rules that passengers must follow to avoid any inconvenience during their travel.

Luggage

AirAsia Japan allows passengers to check-in up to two bags with a maximum weight of 32kg each. Additionally, passengers can pre-book extra luggage with a maximum weight of 40kg per bag. The airline advises passengers to check the weight of their luggage before travelling to avoid any extra charges.

Hand Baggage

Passengers can carry one piece of hand luggage onboard which must not exceed 7kg in weight and dimensions of 56cm x 36cm x 23cm. It is recommended that passengers carry a smaller bag or purse to keep their personal belongings during their travel.

Excess/ Overweight Baggage

If the baggage weight exceeds the stated weight limit, passengers will have to pay an additional fee. The fee may vary depending on the route and the weight of the luggage. It is always best to prebook extra luggage to avoid paying additional fees at the airport.

Items Prohibited for Carriage

There are rules and regulations concerning the carriage of certain items on AirAsia Japan flights. Items such as firearms, explosives, and flammable materials are not allowed in hand luggage or checked-in baggage. Passengers must also be cautious when packing items such as liquids, gels and aerosols that must be placed in containers not exceeding 100ml per item.

In conclusion, passengers must follow the baggage rules and regulations provided by AirAsia Japan to avoid any inconvenience during their travel. It is recommended to pre-book extra luggage to avoid any additional fees at the airport.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by AirAsia Japan?

In case of loss or damage to your baggage by AirAsia Japan, you can file a claim with the airline's baggage services team at the airport or through their website. You will need to provide details of your flight, baggage tag receipt, and a description of the lost or damaged items. AirAsia Japan's customer service team can also provide assistance with the claims process.

How long before departure does AirAsia Japan close check-in and boarding?

AirAsia Japan closes check-in and boarding 45 minutes before departure.

Can I check in online for an AirAsia Japan flight?

Unfortunately, AirAsia Japan ceased operations in October 2020 and no longer offers flights. However, in general, AirAsia allows online check-in for most of its flights. The online check-in process can be done through the AirAsia website or mobile app and usually opens 14 days before departure and closes 1 hour before departure. It is recommended to check the airline's website for specific information regarding the check-in process and timeline for your flight.

Does AirAsia Japan pay compensation for flight delays and cancellations?

Yes, AirAsia Japan may provide compensation for flight delays and cancellations, depending on the circumstances. Passengers may be entitled to compensation under European Union regulations or the airline's own policies. It is best to check with AirAsia Japan's customer service or website for specific information on compensation and how to make a claim.

Does AirAsia Japan provide additional services for passengers with disabilities?

Yes, AirAsia Japan provides additional services for passengers with disabilities. Passengers with disabilities can request for special assistance at the time of booking or at least 48 hours prior to the scheduled departure time. The airline provides wheelchair assistance, special seating, and assistance for visually or hearing-impaired passengers. Passengers with service animals can also bring them on board. However, some restrictions may apply and passengers are advised to contact the airline for more information.

Does AirAsia Japan provide meals and drinks on board?

Yes, AirAsia Japan provides meals and drinks on board which can be pre-booked or purchased on board. Alcoholic drinks are also available for purchase on board.

Are AirAsia Japan airline tickets refundable?

According to AirAsia Japan's official policy, a refund can only be processed when the airline cancels the flight. If the passenger cancels the flight, the ticket is non-refundable. However, the airline may provide a credit shell or a date change option for a future flight. It is recommended to check the fare rules and terms and conditions before booking to avoid any confusion regarding refunds.

What conditions does AirAsia Japan set for traveling with children and babies?

AirAsia Japan allows children and babies to travel under certain conditions. Infants under the age of 2 can travel on their parent or guardian's lap, and children aged 2 to 12 must have their own seat. In addition, children under 12 years old must be accompanied by someone who is at least 16 years old. AirAsia Japan offers a range of child-friendly meals and snacks that can be pre-ordered online. However, passengers are welcome to bring their own food on board as well. There is no official entertainment specifically for children on AirAsia Japan flights, but passengers can bring their own electronic devices and enjoy inflight entertainment options at their own discretion.

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