Cheap flights and airline tickets from Air Uganda

Helping travelers to find the best flight offers

Air Uganda is an airline based in Kampala, Uganda. The company was founded in 2007 and operates flights to destinations across East Africa. One advantage of flying with Air Uganda is that they offer affordable prices for an average traveling person. However, their disadvantage is that they do not have a widespread route network like other major airlines. Their pricing policy is aimed at attracting more customers by offering reasonable fares compared to competitors. Overall, Air Uganda provides a reliable and affordable travel option for those looking to explore East Africa.

Air Uganda baggage rules

Air Uganda has specific rules regarding baggage allowance and carriage of certain items. Passengers are advised to familiarize themselves with these rules to avoid any inconvenience during their travel.


Air Uganda allows passengers to check-in baggage of up to 23 kg for economy class and 32 kg for business class. Any luggage exceeding this limit will attract an extra baggage fee. Additionally, there is a limit of two pieces of luggage for economy class and three pieces of luggage for business class. Any extra piece of luggage will also attract an extra fee.

Hand Baggage:

Passengers are allowed to carry one piece of hand luggage weighing up to 7 kg in the cabin. In addition, a personal item like a laptop bag, purse, or briefcase is also allowed.

Excess or Overweight Baggage:

Passengers with baggage above the allowed limit are required to pay an extra fee. The fee is charged per kilogram, and the amount varies depending on the destination. Passengers are advised to check with the airline on the applicable excess baggage fee before their travel.

Items Prohibited for Carriage:

Air Uganda prohibits passengers from carrying certain items on board. These include explosives, firearms, sharp objects, liquids, and gels over 100 ml, and other dangerous items such as radioactive material, oxidizing agents, and infectious substances. Passengers found with any of these items will not be allowed to board the plane.

Passengers are advised to pack their luggage appropriately to avoid any inconvenience and to comply with the airline's baggage rules.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Air Uganda?

You can file a claim for loss or damage to your baggage by Air Uganda with their customer service center or online through their website. You will need to provide your flight details and information about the loss or damage to your baggage along with any supporting documents such as receipts or photographs. It is important to report the loss or damage as soon as possible and keep all relevant documents and receipts for your claim.

How long before departure does Air Uganda close check-in and boarding?

Air Uganda usually closes check-in and boarding at least 30 minutes before departure for domestic flights and 1 hour before departure for international flights. However, it is recommended to check with the airline for exact timings as they may vary depending on the airport and flight.

Can I check in online for an Air Uganda flight?

Unfortunately, Air Uganda ceased operations in 2014 and no longer offers flights. Therefore, online check-in is not possible for Air Uganda flights.

Does Air Uganda pay compensation for flight delays and cancellations?

As an AI language model, I do not have access to current information regarding Air Uganda's policy on compensation for flight delays and cancellations. However, it is advisable to refer to the airline’s terms and conditions or contact their customer service for more information on the subject.

Does Air Uganda provide additional services for passengers with disabilities?

As an AI language model, I don't have access to the current information and services provided by Air Uganda. It's best to contact the airline directly or visit their website to inquire about their services for passengers with disabilities.

Does Air Uganda provide meals and drinks on board?

As an AI language model, I don't have access to the current information about Air Uganda. However, traditionally airlines provide meals and drinks on board, and some airlines also offer alcoholic beverages. It's best to check directly with Air Uganda or their website for their specific policies and offerings.

Are Air Uganda airline tickets refundable?

According to Air Uganda's current policy on their website, all bookings made on their website are non-refundable. However, passengers are allowed to make changes to their bookings with applicable fees. For more information on their policies, passengers are encouraged to contact Air Uganda directly or refer to their website.

What conditions does Air Uganda set for traveling with children and babies?

Air Uganda allows children above 2 years to travel with their own seat while infants below 2 years can travel on the lap of an adult. However, for safety reasons, only one infant is allowed per adult. Parents or guardians are required to provide birth certificates or any relevant identification documents for their children. As for children's food, Air Uganda offers special meals for children based on their dietary requirements upon request. However, parents are advised to inform the airline in advance to ensure availability. Unfortunately, there is no specific entertainment for children on board. It is recommended that parents bring their own entertainment such as books, toys, and electronic devices to keep their children occupied during the flight.

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