Air Koryo is North Korea's national airline founded in 1954. The airline operates flights to a limited number of international destinations including China, Russia, and Mongolia. The advantages of Air Koryo are its safety standards and the unique experience of flying on the only one-star airline in the world. However, the airline has a reputation for delayed and canceled flights, poor customer service, and outdated facilities. In terms of pricing policy, Air Koryo's fares are not cheap, but they are also not too expensive for an average traveling person. It is important to note that travel to North Korea is heavily restricted and visitors are required to book through a tour operator.
Baggage Rules of Air Koryo Airline
Air Koryo, the flag carrier airline of North Korea, has specific baggage rules that all passengers must follow. The airline's baggage rules are well-structured and divided into different subheadings such as luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage. Let's take a more in-depth look at each of these subheadings.
Air Koryo's luggage policy allows passengers to check a certain amount of baggage without any additional charges. However, the number of bags and weight restrictions vary based on the fare type, destination, and class of travel. Passengers are recommended to check with the airline's official website to know the exact luggage restrictions before packing their bags.
Air Koryo's hand baggage policy is relatively standard, with all passengers entitled to carry one piece of cabin baggage on board. The size and weight of hand baggage must not exceed the dimensions specified by the airline. Passengers are also allowed to carry personal items such as handbags, coats, and small laptops.
Excess or overweight baggage
Air Koryo charges its passengers an excess baggage fee if the weight of checked luggage exceeds the permitted limit. Passengers are advised to check the airline's official website to know the exact excess charges and restrictions for their route and class of travel. Passengers can also purchase additional baggage allowance at the airport, subject to availability.
Items prohibited for carriage
Air Koryo strictly prohibits passengers from carrying dangerous items such as explosives, liquid chemicals, compressed gases, and weapons on board. Additionally, the airline also prohibits passengers from carrying perishable items such as fresh fruits, vegetables, meat, and dairy products. Passengers must also adhere to the airline's rules for carrying electronic devices, liquids, and other restricted items on board. Violation of these rules could lead to severe consequences, including denial of boarding and legal penalties.
In conclusion, Air Koryo's baggage rules are well-structured and provide passengers with clear guidelines on what they can and cannot carry on board. Passengers are recommended to check the airline's official website or contact customer service for any queries related to the airline's baggage policy.
You can file a claim for loss or damage to your baggage by Air Koryo at the airline's baggage handling department at the airport of arrival or departure. Alternatively, you can contact Air Koryo's customer service center to file a claim by phone or email. The airline's website may also have information on how to file a claim for baggage loss or damage.
Air Koryo typically closes check-in and boarding 30 minutes before departure for domestic flights and 60 minutes before departure for international flights. However, it's always best to check with the airline directly as these times may vary depending on the specific flight and destination.
As of now, Air Koryo does not offer online check-in options for its customers. The check-in process at the airport counter is mandatory. Customers are advised to arrive at the airport at least three hours before international flights and two hours before domestic flights.
It is unclear whether Air Koryo offers compensation for flight delays and cancellations as their policies may vary. However, passengers may still be entitled to compensation under certain circumstances, such as if the delay or cancellation was caused by the airline's negligence or if the flight was departing or arriving from the European Union. It is recommended to check with Air Koryo or a legal expert for more information.
As an AI language model, I don't have the most up-to-date information on the current status of Air Koryo's accessible services and facilities except for the ones mentioned on their official website. However, generally speaking, airlines are required to provide additional assistance and accommodations to passengers with disabilities upon request. This includes wheelchair assistance, accessible seating, and special meals, among others. It's best to contact Air Koryo in advance to make arrangements and inform them of any specific needs or requirements.
Yes, Air Koryo provides meals and drinks on board its flights. Alcoholic drinks are also available for purchase. However, it should be noted that Air Koryo has a limited selection of food and drinks, and the quality may not be up to international standards.
It is unclear whether Air Koryo airline provides fully refundable tickets. It is recommended to check the terms and conditions of the booking carefully or contact their customer service for more information.
Air Koryo sets the following conditions for traveling with children and babies: 1. Infants under the age of 2 years old can travel for free but must sit on the lap of an adult. If a separate seat is required, a child ticket must be purchased. 2. Children between the ages of 2 and 12 years old must purchase a child ticket, which is usually discounted, but depends on the destination. 3. Children under the age of 12 years old must be accompanied by an adult who is at least 16 years old. Air Koryo does not specify if there is children's food and entertainment on board. However, they offer meals and refreshments on their flights, including a vegetarian option. It is recommended that passengers with special dietary requirements or preferences notify the airline in advance. As for entertainment, Air Koryo offers in-flight magazines and newspapers, as well as a selection of movies and music.