Air Dolomiti is an Italian regional airline, founded in 1989. Their fleet comprises of 12 Embraer aircraft, which fly to 16 destinations within Europe. One of their advantages is that they operate on behalf of Lufthansa, which provides a wider range of travel options. However, their flights can be expensive for an average traveler. Air Dolomiti offers a pricing policy that is in line with other European airlines, catering to the budget-friendly and luxury-seeking traveler. Despite some drawbacks, Air Dolomiti is a reliable and safe airline that offers convenient travel for those visiting Europe.
Air Dolomiti is a regional airline operating within Italy and the rest of Europe. It follows the baggage rules set by its parent company, Lufthansa Airlines. Here are the important things to know before packing your bags:
The checked baggage allowance for Air Dolomiti flights is determined by the fare class and destination. The maximum permitted weight for a single bag is 23 kg. If your luggage exceeds the weight limit, you will have to pay an excess baggage fee.
Passengers are allowed to carry one main item of hand baggage and one small personal item, such as a handbag, briefcase or laptop bag, on board. The main item should not exceed the dimensions of 55cm x 40cm x 20cm and the small personal item should fit under the seat.
If your checked baggage exceeds the weight limit of 23 kg, you will have to pay an excess baggage fee. The fee varies depending on the route and fare class. The maximum permitted weight for a single bag is 32 kg. Any luggage exceeding this will not be accepted for carriage.
Air Dolomiti follows the EU regulations for dangerous goods on board. Therefore, the following items are strictly prohibited from carriage on all flights: explosives, fireworks, flammable liquids and solids, oxidising substances, and toxic or infectious substances. Some other items that are not allowed include sharp objects, such as knives, and firearms.
To avoid any inconvenience at the airport, make sure that you adhere to the guidelines set by Air Dolomiti. This will ensure a seamless travel experience for you and all other passengers on board.
In case of loss or damage to your baggage by Air Dolomiti, you can file a claim at the Air Dolomiti baggage claim counter in the airport upon arrival or contact their customer service center by phone or email. You will need to provide your flight details, baggage tag numbers, and proof of ownership or value of the lost or damaged item. Air Dolomiti is responsible for compensating you for the loss or damage according to international regulations and their policies.
Air Dolomiti typically closes check-in and boarding 30 minutes before departure for domestic flights and 45 minutes before departure for international flights. However, it is recommended to check the airline's website or contact their customer service for specific information about your flight.
Yes, you can check in online for an Air Dolomiti airline flight. You can do it on the Air Dolomiti website or via their mobile app. Online check-in usually opens 24 hours before departure and closes 45 minutes before departure for domestic flights, and 60 minutes before departure for international flights.
Yes, Air Dolomiti is legally obligated to pay compensation for flight delays and cancellations under certain circumstances, such as when the delay is caused by the airline and exceeds a certain length of time. The amount of compensation depends on the length of the delay and the distance of the flight. Passengers should check the airline's policy and the applicable regulations to determine if they are eligible for compensation.
Yes, Air Dolomiti provides additional services for passengers with disabilities. They offer assistance for boarding and disembarking, as well as assistance during the flight. Passengers with disabilities or reduced mobility can request special seating arrangements, such as aisle chairs or bulkhead seats with more legroom. The airline also provides special in-flight services, including audio description for movies and meals tailored to specific dietary requirements. Passengers should notify the airline of their special needs at least 48 hours before their flight.
Air Dolomiti provides snacks and drinks on board, including alcoholic drinks for purchase. However, due to the COVID-19 pandemic, there may be changes to the onboard catering service. Passengers can check the latest information on the airline's website or contact their customer service for more details.
According to their website, Air Dolomiti offers both refundable and non-refundable tickets. The terms and conditions of refundable tickets depend on the fare type and the ticket's purchase date. Passengers can contact Air Dolomiti's customer service for more information and assistance with refund requests.
Air Dolomiti allows children and infants to travel on their flights with certain conditions. Infants under two years old can travel on an adult's lap for free, but a ticket must be purchased if a separate seat is needed. Children between two and 12 years old must have their own seat, and the ticket price depends on the child's age. Air Dolomiti does not offer special children's food on board, but they do offer a children's menu on certain flights. Parents can request this menu when booking or by contacting the airline's customer service. Entertainment for children is also not offered on board, but parents are encouraged to bring their own activities to keep their children entertained during the flight.