Aeromexico is a Mexican airline founded in 1934. Its main hub is located in Mexico City, from where it operates a large domestic and international network. One of its advantages is the quality of its service, which has been recognized by several awards. However, its pricing policy is not always affordable for an average traveling person, especially in peak season. That being said, Aeromexico also offers promotions and deals to attract a wider range of customers. If you are looking for a comfortable and reliable flight, Aeromexico can be a good option, just make sure to check their fares and compare them with other airlines before booking.
Baggage Rules of Aeromexico Airline
Aeromexico airline has certain baggage rules that every passenger must abide by. These rules are in place to ensure safe and comfortable travel for all passengers. The airline has strict regulations regarding luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage. Below are some of the important rules every passenger should know.
Passengers travelling with Aeromexico are allowed to carry one checked luggage weighing up to 23 kg. Any luggage exceeding this weight limit will attract extra charges as overweight baggage. Passengers can also carry a second piece of luggage, provided it weighs 23 kg or less. However, an extra fee will be charged for the second luggage. Passengers can also pre-pay to carry additional bags or to increase the maximum weight of their luggage.
Aeromexico allows passengers to carry one piece of hand baggage, which should not exceed the dimensions 56 x 36 x 23 cm, including handles, pockets, and wheels. Passengers are also allowed to carry a personal item, such as a laptop or a handbag, in addition to their primary hand baggage. The personal item should not exceed the dimensions of 45 x 35 x 20 cm. Passengers are not allowed to carry liquids that exceed 100ml in volume in their hand baggage, and all liquids should be placed in a clear resealable plastic bag.
Excess or Overweight Baggage
Passengers with luggage that exceed the weight limit of 23 kg are charged an extra fee. For international flights, the excess fee starts at $100 and varies depending on the destination. Passengers can pre-pay for excess baggage online or at the airport.
Items Prohibited for Carriage
Aeromexico has a list of items that are prohibited for carriage for safety reasons. These include flammable liquids, firearms, explosives, and sharp objects. Liquids that are not permitted in hand baggage but may be permitted in checked luggage include alcoholic beverages, perfume, and cologne. Passengers should check the list of prohibited items before packing to avoid any inconvenience and ensure a smooth journey.
In conclusion, passengers travelling with Aeromexico should adhere to the baggage rules to avoid any inconvenience or extra charges. It is recommended that passengers check the airline's website or contact the customer care desk for any clarification or additional information.
In case of loss or damage to your baggage by Aeromexico, you can file a claim at the Aeromexico baggage claim office at the airport, or submit a claim online through their website. You will need to provide details of the incident, your flight information, and proof of baggage ownership. It's important to report the loss or damage as soon as possible to increase the chances of successful compensation.
Aeromexico typically closes check-in and boarding for domestic and international flights 45 minutes before departure time. However, it is recommended to check the specific requirements for your flight and destination as they may vary. Passengers are advised to arrive at the airport with plenty of time to complete the check-in and boarding procedures and clear security.
Yes, you can check in online for an Aeromexico airline flight. You can do it on the Aeromexico website or through their mobile app. Online check-in typically opens 24 hours before departure and closes 2 hours before departure for domestic flights and 3 hours before departure for international flights. You will need your reservation code and passport information to check in online.
Yes, Aeromexico pays compensation for flight delays and cancellations under certain circumstances. The amount of compensation and the eligibility criteria vary depending on the specific circumstances of the delay or cancellation. It is recommended to check Aeromexico's policies regarding compensation for delays and cancellations on its website or contact its customer service for more information.
Yes, Aeromexico provides additional services for passengers with disabilities. These services include wheelchair assistance, assistance with boarding and disembarking, and special seating arrangements. The airline also allows passengers with disabilities to bring their mobility aids, such as wheelchairs or walkers, free of charge. Passengers are encouraged to request these services at least 48 hours before their scheduled flight to ensure availability.
Yes, Aeromexico provides meals and drinks on board depending on the length of the flight and the class of service. Alcoholic beverages are also available for purchase on most flights. In some cases, alcoholic beverages may be complimentary in certain classes of service or on longer international flights.
Yes, Aeromexico airline tickets can be refundable depending on the fare purchased. Passengers should check their fare rules and restrictions before purchasing the ticket to ensure the eligibility for a refund. If the ticket is refundable, the refund process can take anywhere from a few days to a couple of weeks.
Aeromexico sets the following conditions for traveling with children and babies: 1. Infants under the age of 2 can travel on a parent's lap or in a separate seat with a specially designed child restraint system. 2. Children between the ages of 2 and 11 must have their own seat and may use a child restraint system or use a seat belt. 3. Unaccompanied minors (children between the ages of 5 and 17 traveling alone) must follow specific guidelines and pay an additional fee. Aeromexico offers children's food and entertainment on board. Children's meals are available for flights longer than 2 hours, and a variety of entertainment options are available on the in-flight entertainment system, including movies, TV shows, music, and games. Additionally, Aeromexico provides activity kits for children traveling in Business Class.