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Aerolíneas Mas

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Aerolíneas Mas is a Spanish airline founded in 2010 and is known for its affordable prices. The airline offers both domestic and international flights, making it a popular choice for travelers. One of the advantages of Aerolíneas Mas is their commitment to customer satisfaction, which includes providing excellent in-flight services and a user-friendly website for easy booking. However, one of the disadvantages of the airline is that they have limited destinations outside of Spain. Despite this, Aerolíneas Mas remains a popular choice for budget-conscious travelers who want to experience Spain and other parts of Europe without breaking the bank.

Aerolíneas Mas baggage rules

Baggage Rules of Aerolíneas Mas Airline

Aerolíneas Mas has specific rules regarding luggage and baggage allowances. It is important to be aware of these rules to avoid any inconvenience during your travels. Below are the rules for luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage:


Passengers are allowed to check in one luggage at no additional cost. The maximum weight allowed is 23 kg for economy class and 32 kg for business class. Passengers can also purchase an additional luggage allowance at the time of booking or at the airport.

Hand Baggage

Passengers are allowed one piece of hand baggage with the maximum dimensions of 55 x 35 x 25 cm and a maximum weight of 10 kg. In addition, passengers can carry a personal item such as a laptop, purse, or briefcase.

Excess or Overweight Baggage

Passengers must pay an overweight fee for luggage that exceeds the weight allowance. The fees vary depending on the route and can be paid at the airport. If the luggage is over 32 kg, it will not be accepted for transport.

Items Prohibited for Carriage

There are certain items that are prohibited for carriage on Aerolíneas Mas. These include explosives, firearms, flammable substances, and certain chemicals. Passengers should carefully review the list of prohibited items before packing their luggage.

By following these rules, passengers can ensure a smooth and hassle-free travel experience on Aerolíneas Mas airline.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Aerolíneas Mas?

In case of loss or damage to your baggage by Aerolíneas Mas, you should contact the airline's baggage claim office as soon as possible. You can do this either by visiting the airline's baggage claim desk at the airport or by contacting the airline's customer service department by phone or email. You will need to provide the airline with specific details about your lost or damaged baggage, including your flight details, baggage claim tags, and a description of your bags. The airline will then open a claim and investigate your case.

How long before departure does Aerolíneas Mas close check-in and boarding?

Aerolíneas Mas usually closes check-in and boarding 45 minutes before departure time for domestic flights and 60 minutes before departure time for international flights.

Can I check in online for an Aerolíneas Mas flight?

As an AI language model, I don't have the latest information regarding Aerolíneas Mas, but most airlines offer the option for online check-in. To check-in online for an Aerolíneas Mas flight, you can visit their official website and look for a section labeled "Online Check-In." You will be required to enter your booking details and follow the steps to complete the process. Generally, online check-in opens 24 hours before the scheduled departure time. However, it's always a good idea to check with the airline to confirm the exact time their online check-in process becomes available.

Does Aerolíneas Mas pay compensation for flight delays and cancellations?

As an AI language model, I do not have current updates on the policies of Aerolíneas Mas, and it is always advisable to check their official website or contact their customer service for the latest information. However, as a general rule, most airlines, including Aerolíneas Mas, do offer compensation for flight delays and cancellations depending on the circumstances and the duration of the delay. This compensation can range from food vouchers, hotel accommodations, refunds, or alternative transportation arrangements. It is always a good idea to familiarize yourself with the airline's policies and regulations regarding flight disruptions before booking your ticket.

Does Aerolíneas Mas provide additional services for passengers with disabilities?

As an AI language model, I cannot access the most current information about Aerolíneas Mas services. However, commonly, airlines offer additional services for passengers with disabilities, including wheelchair assistance, priority boarding, and special seating arrangements. Passengers with disabilities are encouraged to inform the airline about their needs well in advance of their flight to ensure a comfortable and safe journey.

Does Aerolíneas Mas provide meals and drinks on board?

As an AI language model, I don't have access to the current policies or services of Aerolíneas Mas. However, usually, airlines provide meals and drinks on board, but the specific details may depend on the airline, flight duration, class, and destination. Similarly, the availability and type of alcoholic drinks on board also vary by airline policies and routes. It is recommended to check with the airline or refer to their website for more information regarding their specific services and policies.

Are Aerolíneas Mas airline tickets refundable?

As an AI language model, I don't have access to the current policies of Aerolíneas Mas airline. However, refund policies for airline tickets vary based on several factors such as the type of ticket purchased, ticket rules, and restrictions. Some airlines allow refunds with applicable fees and penalties, while others may only allow changes or no refund at all. Therefore, it's best to check the specific airline's refund policy before purchasing the ticket or contact their customer service for more information.

What conditions does Aerolíneas Mas set for traveling with children and babies?

Aerolíneas Mas sets certain conditions for traveling with children and babies. Children under the age of two can travel for free if they sit on the lap of an adult passenger. However, the airline recommends that parents purchase a separate seat for their child to ensure safety and comfort. For children aged two and above, a separate ticket must be purchased. The airline also provides children's food and entertainment on board its flights. For infants, there is special baby food available that can be requested when booking the flight. For older children, the airline offers a selection of kid-friendly meals that can be ordered ahead of time. In terms of entertainment, Aerolíneas Mas offers children's programming on the in-flight entertainment system, including movies, TV shows, and games. Some international flights even have a special play area for children located on board the aircraft. Overall, Aerolíneas Mas aims to make traveling with children as stress-free and enjoyable as possible. Parents traveling with young children should be sure to familiarize themselves with the airline's policies and recommendations before flying.

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