Volaris baggage rules

Baggage Rules of Volaris Airline

Volaris is a Mexican low-cost airline that is known to strictly enforce their baggage rules. The airline allows passengers to bring both checked and carry-on baggage, but there are specific regulations that passengers must adhere to. This article will outline the baggage rules of Volaris airline to ensure a hassle-free experience for passengers.

Luggage

Volaris passengers are allowed one piece of checked baggage with a maximum weight of 55 lbs (25 kg) and a maximum linear dimension of 62 inches (158 cm). Passengers must pay an additional fee for any baggage that exceeds these dimensions, and the airline has a strict policy on the number of bags allowed per passenger.

Hand Baggage

In addition to checked luggage, Volaris allows passengers to bring one personal item and one carry-on bag. The personal item must fit under the seat, while the carry-on bag must fit in the overhead compartment. The maximum weight for both hand baggage items is 22 lbs (10 kg), and the maximum dimensions are 18 x 14 x 8 inches (45 x 35 x 20 cm).

Excess or Overweight Baggage

Passengers who exceed the size or weight limits for checked or hand baggage must pay an additional fee. The excess baggage fee is calculated based on the number of additional bags, weight, and size of the baggage. In some cases, the airline may refuse to transport the baggage.

Items Prohibited for Carriage

Volaris airline prohibits certain items from being carried on their flights. These include explosives, flammable materials, compressed gases, poisons, and other hazardous materials. Weapons, firearms, and sharp objects are also prohibited.

Overall, Volaris airline has clear and concise baggage rules that passengers must adhere to. By following these guidelines, passengers can avoid additional fees and delays during their travels. It is important to check the baggage rules for each airline before traveling to ensure a smooth and enjoyable travel experience.

Sales and special offers on tickets from Volaris

Volaris launches sales and special offers on their tickets very often. We are keeping a sharp eye on such events to make sure you can always save on their tickets. Keep in mind that those offers usually have a limited timeframe and by the time of search may already be sold.

Special offer from Volaris on flights from Mexico City to Tijuana from $50

Mexico City

Tijuana

$50

Special offer from Volaris on flights from Mexico City to Santiago from $346

Mexico City

Santiago

$346

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Can I check in online for an Volaris flight?

Yes, you can check in online for a Volaris airline flight. You can do it through their website or mobile app. Online check-in usually opens 72 hours before departure and closes 1 hour before departure for domestic flights, and 2 hours before departure for international flights.

Where can I apply in case of loss or damage to my baggage by Volaris?

You can file a claim for loss or damage to your baggage by Volaris through their website or by calling their customer service hotline. It is recommended that you report the incident as soon as possible and provide all necessary details and supporting documents to support your claim. Volaris will investigate the claim and provide appropriate compensation or resolution.

How long before departure does Volaris close check-in and boarding?

Volaris generally closes check-in and boarding 45 minutes prior to the scheduled departure time. It is recommended that passengers arrive at the airport with ample time before the flight to complete check-in, security, and arrive at the gate for boarding.

Does Volaris pay compensation for flight delays and cancellations?

According to Volaris' Contract of Carriage, they will provide compensation for flight delays or cancellations only if it is due to circumstances within their control, such as mechanical or crew issues. In such cases, Volaris may offer passengers meal vouchers, hotel accommodations, and/or rebooking on another flight at no additional cost. However, Volaris does not provide compensation for delays or cancellations due to circumstances outside their control, such as weather or air traffic control issues. In such cases, they will make reasonable efforts to accommodate passengers on the next available flight, but are not required to provide additional compensation.

Does Volaris provide additional services for passengers with disabilities?

Yes, Volaris provides additional services for passengers with disabilities. They offer wheelchair assistance, seating accommodations, and special assistance during boarding, deplaning, and in-flight. Passengers can request these services by contacting the Volaris customer service team.

Does Volaris provide meals and drinks on board?

Volaris does offer meals and drinks for purchase on board their flights. Alcoholic beverages are also available for purchase. However, the availability of food and drinks may vary depending on the flight's duration and destination.

Are Volaris airline tickets refundable?

Volaris offers both refundable and non-refundable airline tickets. Refundable tickets are typically more expensive but allow you to change or cancel your booking without incurring any fees. Non-refundable tickets may have change fees or cancellation fees applied to them. It is important to read the terms and conditions of your ticket before making a purchase to understand the airline's refund policy.

What conditions does Volaris set for traveling with children and babies?

Volaris allows children of all ages to travel, but infants under the age of two may travel as lap children or in their own separate seat with the purchase of a child fare ticket. Volaris also requires a birth certificate or passport to verify the age of the child. As for food, Volaris offers their passengers a variety of snacks and meals for purchase. However, there is no specific children's menu available. Regarding entertainment, Volaris does not offer any entertainment options on board, but passengers can bring their own devices and access the airline's free Wi-Fi to stream movies or shows.