TUI fly
IATA
X3ICAO
TUIGermany, Hannover, Karl-Wiechert-Allee, 23, 30625
Helping travelers to find the best flight offers
TUI fly is a German airline founded in 2007, offering flights to a variety of European and Caribbean destinations. The airline's advantages include a wide range of destinations, comfortable seats, and competitive pricing. However, their disadvantages are strict baggage policies and limited in-flight services. Pricing is generally reasonable, making TUI fly a great option for the average traveler on a budget. Book flights with TUI fly now and discover new destinations at a great price.
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Baggage Rules of TUI fly Airline
TUI fly airline has their own baggage rules that passengers must comply with to avoid any inconvenience during the flight. Here are the various baggage rules:
Luggage Passengers can carry checked baggage, which is subject to an additional charge. Passengers who travel with just carry-on baggage do not need to worry about this additional fee. However, please refer to the airline's website for the specifics on the weight and size of the suitcase.
Hand Baggage Every passenger can carry one item of hand baggage. The size and weight of the hand baggage must not exceed the stated dimensions and weight limits. Please note that if your hand baggage exceeds the stated limits, you will be charged an additional fee.
Excess Or Overweight Baggage If your luggage exceeds the weight limit, you must pay an additional fee per kilogram of excess weight. The overweight and excess luggage must be declared and paid for at least 5 hours before the scheduled departure time.
Items Prohibited For Carriage The following items are not allowed on any TUI fly flight:
To avoid any inconvenience, please consult the airline's website for more accurate and up-to-date information on TUI fly's luggage rules.
Yes, it is possible to check-in online for a TUI fly airline flight. You can do it via the airline's website or mobile app. Online check-in usually opens 24 hours before the flight departure time and closes at least 2 hours before. During online check-in, you can select your seat, add baggage or other options, and download your boarding pass.
If your baggage is lost or damaged while traveling with TUI fly, you should file a report at the Baggage Service Office at the airport upon arrival. You will need to provide your flight details, baggage tag number, and a description of the missing or damaged item. TUI fly will investigate the issue and contact you with a resolution. If you are unable to file a report at the airport, you can contact TUI fly customer service through their website or by phone.
TUI fly generally closes check-in and boarding 45 minutes before scheduled departure time. However, it is recommended to arrive at the airport at least 2 hours prior to your flight in order to have plenty of time to go through security and complete other necessary procedures.
Yes, TUI fly provides compensation for flight delays and cancellations in accordance with European Union Regulation (EC) No. 261/2004. This regulation establishes the minimum rights of passengers in cases of denied boarding, flight cancellations, or long flight delays. Passengers may be entitled to receive compensation of up to €600 depending on the circumstances of the delay or cancellation.
Yes, TUI fly provides additional services for passengers with disabilities. Passengers with disabilities are required to inform the airline of their needs at the time of booking or at least 48 hours prior to departure. Services provided include assistance in boarding and disembarking, special seating accommodations, and access to wheelchair services. TUI fly also allows passengers to bring their own mobility aids and medical equipment on board. The airline's staff is trained to provide assistance to passengers with disabilities throughout the flight.
TUI fly usually offers meals and drinks on board which can vary depending on the length of the flight and the destination. You can check the TUI fly website or your booking confirmation for details. Alcoholic drinks are also available on board for purchase, though the availability may vary depending on the flight and the destination.
Yes, TUI fly airline tickets are refundable, but the amount of refund and the conditions of refund depend on the fare rules and terms and conditions of the ticket purchased. It is recommended to check the fare rules and terms and conditions before purchasing the ticket to understand the refund policy.
TUI fly has specific rules and conditions that apply when traveling with children and babies, which may vary depending on the airline's destination and aircraft model. For infants, defined as children aged up to 2 years old, parents can bring a maximum of one changing bag in addition to a standard carry-on bag. The airline also provides infant food and drink, as well as baby-changing facilities on board. A seat can be reserved for an infant for an extra charge, or they can travel on the adult's lap (lap infant). If a separate seat is purchased, an approved child safety seat must be used. For children between 2 and 11 years old, TUI fly offers child meals on selected flights, as well as in-flight entertainment such as movies, games, and children's programming. Parents can also reserve a special children's meal in advance. Children aged 2-11 years old must have their own seat in the aircraft and need to be seated next to an adult or older child. Overall, TUI fly endeavors to provide a comfortable traveling experience for families with children and babies, and recommends contacting the airline directly for more information and assistance with specific concerns.
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