Yes, you can check in online for Thai Vietjet Air airline flight. You can do it on their website or through their mobile app. Online check-in usually opens 24 hours before departure and closes 1 hour prior to departure time. During online check-in, you can select your seat, print your boarding pass, and choose to receive electronic or SMS notifications for flight updates.

In case of loss or damage to your baggage by Thai Vietjet Air, you should proceed to the baggage service counter located within the baggage claim area at the airport of arrival. You must report the loss or damage immediately upon arrival, and provide your baggage claim tag and boarding pass. The baggage service staff will assist you with filing a report and arranging for the delivery or compensation of your lost or damaged baggage. Alternatively, you can also contact Thai Vietjet Air's customer service hotline or email to report the loss or damage.

Thai Vietjet Air closes check-in and boarding 30 minutes before departure.

Yes, Thai Vietjet Air pays compensation for flight delays and cancellations in accordance with Thai aviation regulations and guidelines. The specific amount of compensation and eligibility criteria may vary depending on the circumstances of the delay or cancellation. The airline also provides information and assistance to passengers in the event of a disruption to their travel plans.

Yes, Thai Vietjet Air provides additional services for passengers with disabilities. Passengers with disabilities or reduced mobility can contact the airline's call center to request for assistance during their travel. The airline provides wheelchair assistance, special seating arrangements, and handling of mobility aids at the airport. The airline also allows passengers with disabilities to bring their guide dogs on board but advance notice must be given. Moreover, passengers with disabilities may request for special meals and the cabin crew can provide them with the necessary assistance throughout the flight.

Thai Vietjet Air is a low-cost carrier and does not provide free meals and drinks on board. However, passengers can pre-order meals and drinks through the airline's website at an additional cost. As for alcoholic drinks, they are not available on all flights and can only be purchased on select flights. It is important to check with the airline before flying to confirm their specific policies regarding food and beverage services.

According to Thai Vietjet Air's refund policy, if you have purchased a refundable ticket, you may request a refund within 90 days from the date of the original flight schedule. However, if you have purchased a non-refundable ticket, you will not be able to get a refund. In such cases, you may be able to change your flight schedule by paying a fee and fare difference. It's recommended that you check the fare rules and conditions at the time of reservation to avoid any inconveniences.

Thai Vietjet Air allows passengers to travel with infants and children, but there are certain conditions that need to be met. Infants, aged between 7 days and 2 years, are required to be accompanied by an adult who is at least 18 years old. The infant must sit on the lap of the adult during takeoff, landing, and whenever the seatbelt sign is on. The airline provides baby bassinets on a first-come, first-served basis for infants who weigh less than 10 kg. Children, aged between 2 and 12 years, can travel alone as unaccompanied minors, provided their parents or guardians have completed the necessary procedures and paid the required fees. Thai Vietjet Air does not provide children's food or entertainment onboard. However, passengers are allowed to bring their own snacks and toys to keep their children entertained during the flight.