Yes, RwandAir provides an online check-in service for their flights. You can access their online check-in service on their website, mobile app, or through your travel agency's website. Online check-in generally opens 24 hours before your flight's scheduled departure time and closes one hour prior to departure.

In case of loss or damage to your baggage by RwandAir, you can apply for compensation by filling out a baggage claim form at the RwandAir baggage office located at the airport of your arrival. You will need to provide your baggage tag/receipt, boarding pass, and any other relevant documents. You can also submit your claim online by visiting the RwandAir website and filling out their online baggage claim form.

RwandAir closes check-in and boarding 45 minutes before departure for all international flights. For domestic flights, check-in and boarding close 30 minutes before departure.

Yes, RwandAir may pay compensation for flight delays and cancellations, depending on the circumstances and the applicable regulations. RwandAir's policy on compensation and refunds may vary depending on the type of ticket, the reason for the delay or cancellation, and the length of the delay. Passengers are advised to check RwandAir's conditions of carriage or contact the airline's customer service for more information about their rights and options in case of disruptions.

Yes, RwandAir provides additional services for passengers with disabilities. These services can include wheelchair assistance, specialized seating arrangements, and visual or hearing aids. Passengers with disabilities should notify RwandAir of any special needs at the time of booking or at least 48 hours before their scheduled flight. This allows the airline to make all the necessary arrangements for a comfortable and smooth journey.

Yes, RwandAir provides meals and drinks on board, depending on the length of the flight and the class of ticket. Alcoholic drinks are also available for passengers who are of legal drinking age.

Yes, RwandAir airline tickets are refundable under certain conditions. Passengers can request a refund for their ticket if their flight is cancelled by the airline, if they are unable to travel due to medical reasons, or if they have purchased a flexible ticket. However, fees may be charged depending on the fare rules and time of cancellation. It is advisable to check the airline's refund policy before booking a ticket.

RwandAir sets the following conditions for traveling with children and babies: 1. Age limit: Infants are those under 2 years old while children are those aged between 2 and 12 years old. 2. Children must be accompanied by an adult who is at least 18 years old. 3. Children aged between 2 and 5 years old must be accompanied by an adult who is at least 18 years old and seated beside them. 4. Children aged between 5 and 12 years old can travel alone but must be booked as an unaccompanied minor and pay for the unaccompanied minor service. 5. RwandAir provides baby bassinets for infants but they are subject to availability and must be requested in advance. 6. Child safety seats can be brought on board as long as they meet safety requirements. RwandAir provides children's meals on board which must be requested at least 48 hours before the flight. The airline also provides entertainment for children such as children's movies.