Proflight Zambia
IATA
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Baggage Rules of Proflight Zambia Airline
Proflight Zambia Airline has a set of baggage rules that are essential for all passengers to know. The airline allows only one piece of checked baggage per passenger weighing not more than 23 kg. Any additional luggage will attract excess baggage fees. Here is what you need to know about Proflight Zambia’s baggage rules:
Luggage Proflight Zambia takes every care to ensure that your checked baggage arrives at your destination safely and without any damage. The airline’s maximum weight limit for checked luggage is 23 kg.
Hand Baggage Proflight Zambia allows passengers to carry one item of cabin luggage weighing not more than 6 kg. The cabin bag should fit under the seat or in the overhead compartment. You can bring a personal item such as a handbag, a camera or a laptop bag without any additional charges.
Excess or Overweight Baggage Passengers who exceed the baggage limit of 23 kg will be charged an excess baggage fee. The fee varies according to the route and the weight of the luggage. Passengers are advised to pay for excess baggage fees in advance to avoid delays during check-in.
Items Prohibited for Carriage Proflight Zambia prohibits the carriage of certain items that could be dangerous during the flight. These items include weapons, explosives, flammable items, and poisonous or toxic substances. The airline also prohibits the carriage of lithium batteries unless they are installed in electronic devices such as cameras, mobile phones, or laptops. Passengers are advised to check the airline’s website for a complete list of prohibited items before packing their luggage.
In conclusion, Proflight Zambia’s baggage rules are designed to ensure the safety and comfort of passengers during their flights. Passengers are advised to adhere to these rules to avoid any inconvenience or extra charges that may arise due to non-compliance.
Proflight Zambia is a notable airline that was founded in 1991. Although they are a small independent airline, they offer several benefits to their customers. The airline primarily caters to Zambia but also offers services to other Southern African countries. Their modest size allows them to offer more personalised and intimate services, which larger airlines cannot offer. One of the best features of Proflight Zambia is its commitment to customer satisfaction. They offer comfortable flights that are always on time, and their customer service is top notch. Additionally, their fleet consists of newer, safe, and reliable aircraft. One disadvantage of Proflight Zambia is that they are not as expansive as larger airlines when it comes to flight routes. This makes it somewhat challenging for travellers who require more options. Regarding pricing policy, Proflight Zambia is not as cheap as some of the other airlines in the region. However, their prices are competitive and comparable to other airlines that offer similar services. Overall, Proflight Zambia is an excellent choice for those who desire a more personalised and intimate travel experience, even if it may make a slight dent in your wallet.
Yes, Proflight Zambia does offer online check-in for their flights. You can do it on their official website, by selecting the 'Online Check-In' option and following the prompts. The online check-in opens 24 hours before the scheduled departure time and closes 2 hours prior to departure. It is recommended to complete online check-in at least 2 hours before the flight.
In case of loss or damage to your baggage by Proflight Zambia, you can file a claim with the airline's baggage service office at the airport where the incident occurred or the nearest Proflight Zambia office. You will need to provide your travel documents, a baggage identification tag, proof of ownership of the baggage, and a description of the lost or damaged items. It is recommended to file the claim as soon as possible after the incident and keep a copy of the claim form and any supporting documents for your records.
Proflight Zambia generally closes check-in and boarding 45 minutes before the scheduled departure time. It is recommended that passengers arrive at the airport well in advance of this time to ensure that they have enough time to complete the check-in and boarding processes.
Yes, Proflight Zambia may pay compensation for flight delays and cancellations, depending on the circumstances and the applicable laws and regulations. Customers should check the airline's policies and contact the customer service team for more information and assistance.
Yes, Proflight Zambia provides additional services for passengers with disabilities such as wheelchair assistance, priority boarding, and special meals. Passengers are advised to contact the airline in advance to arrange for these services. Additionally, the airline allows passengers to travel with their service animals, provided they meet certain requirements and obtain necessary documentation.
Proflight Zambia provides light snacks and non-alcoholic drinks on board. Alcoholic drinks are not served on domestic flights but are available on international flights.
According to Proflight Zambia's website, refund options are available depending on the type of ticket purchased. Fully flexible tickets can be refunded, while non-refundable tickets may have restrictions or fees. It is recommended to review the terms and conditions of the ticket purchased or contact Proflight Zambia customer service for more information.
Proflight Zambia sets the following conditions for traveling with children: 1. Age Limit: Infants 0-23 months must travel on an adult's lap and must be registered as a child. Children aged 2 years and above require their own seat and must pay the applicable fare. 2. Documentation: All children must have valid identification documents, including passports and birth certificates. Additionally, children traveling without their parents or legal guardians must have a letter of permission, signed by their parents or guardians. 3. Safety Measures: Proflight Zambia recommends that passengers traveling with infants and young children use approved infant seats or child restraints and advises against holding children on an adult's lap during takeoff, landing, and turbulence. Proflight Zambia does not offer specific children's food or entertainment on board. However, the airline does offer a range of meals and snacks that can be pre-booked or purchased on board. Passengers are encouraged to bring their own entertainment for their children.
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