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Lucky Air
Lucky Air airline was founded in 2004 and is based in Kunming, China. The airline operates domestic and international flights to over 50 destinations. One of the advantages of flying with Lucky Air is that it offers affordable prices, making it a good option for budget travelers. However, some travelers have reported that the airline can be delayed or cancelled without much warning. In terms of pricing policy, Lucky Air offers economy class and business class tickets, with prices varying depending on the travel dates and destination. Overall, Lucky Air is a good option for those looking for a budget-friendly airline option in China.
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Lucky Air baggage rules
Baggage Rules of Lucky Air Airline
Lucky Air is a Chinese low-cost airline that operates both domestic and international flights. The airline has specific baggage rules that every passenger should follow to avoid any inconvenience. In this article, we will discuss Lucky Air's baggage rules for luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage.
Luggage
The luggage allowance varies based on the passenger's fare type and destination. The following table shows a brief overview of the luggage allowance for different fare types and destinations:
| Fare Type | Domestic Flights | International Flights |
|---|---|---|
| Standard | 20kg | 20kg |
| Premium | 30kg | 30kg |
Passengers can purchase additional luggage allowance up to a maximum of 40kg. The excess baggage fee is calculated based on the excess weight of the luggage and the flight route.
Hand Baggage
Each passenger is allowed to carry one piece of hand baggage and one personal item with them on the flight. The hand baggage should not exceed the dimensions of 55cm x 35cm x 25cm and the personal item should not exceed the dimensions of 40cm x 30cm x 15cm. Additionally, the combined weight of both items should not exceed 5kg.
Excess or Overweight Baggage
If the luggage exceeds the permitted weight limit, the passenger has to pay for the excess or overweight baggage. The excess baggage fee is calculated based on the excess weight and the flight route. However, if the passenger has any pre-purchased excess baggage allowance, then it will be considered for calculating the excess baggage fee.
Items Prohibited for Carriage
There are certain items that are prohibited for carriage on the Lucky Air flight. These items include flammable items, explosives, sharp objects, firearms, and other dangerous items. Additionally, lithium batteries with more than 160Wh capacity are also prohibited. Passengers can check the complete list of prohibited items on the Lucky Air website.
In conclusion, Lucky Air's baggage rules are straightforward. It is important for passengers to abide by these rules to avoid any inconvenience during the flight.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Lucky Air, you can file a claim with the airline's Baggage Service Center at the airport. You will need to provide your baggage claim tags and a copy of your travel itinerary. You can also contact Lucky Air's customer service center to report the issue and receive further instructions on how to file a claim.
Lucky Air typically closes check-in and boarding around 30-40 minutes before the scheduled departure time. However, it is recommended to check with the airline for specific information as it may vary depending on the airport and destination.
Yes, it is possible to check in online for Lucky Air flights. To do so, passengers can visit the Lucky Air website and select the “Online Check-In” option. Online check-in typically opens 24 hours before departure and closes 2 hours before departure. During online check-in, passengers can select their preferred seat and print their boarding pass.
It depends on the specific circumstances of the delay or cancellation. Lucky Air is required by law to provide compensation under certain conditions, such as flight cancellations that are within their control or delays that exceed a certain amount of time. However, if the delay or cancellation is due to factors outside of the airline's control, such as bad weather or air traffic control issues, they may not be required to provide compensation. It's always best to check with the airline directly or consult with a legal expert to determine if you're entitled to compensation.
Yes, Lucky Air provides additional services for passengers with disabilities. These services include wheelchair assistance, priority boarding, and assistance with getting on and off the aircraft. Passengers with disabilities are also allowed to bring assistive devices such as canes, crutches, and wheelchairs on board, free of charge. Additionally, Lucky Air staff are trained to provide assistance to passengers with visual, hearing, and mobility impairments. Passengers with disabilities are encouraged to inform the airline of their needs in advance, so that appropriate arrangements can be made.
Yes, Lucky Air provides complimentary meals and drinks on board. Non-alcoholic beverages such as water, teas, sodas, and juices are included. Additionally, Lucky Air offers a limited selection of alcoholic beverages for purchase during the flight. Please note that alcohol consumption is subject to local laws and regulations, and Lucky Air reserves the right to refuse service to passengers who appear to be intoxicated or for any other safety-related reasons.
It depends on the type of ticket purchased. Lucky Air offers both refundable and non-refundable tickets. Refundable tickets can be cancelled and refunded, while non-refundable tickets typically cannot be refunded. It is important to read the terms and conditions of the specific ticket type before making a purchase.
Lucky Air has set the following conditions for traveling with children and babies: 1. Infants under 14 days old will not be permitted to travel on Lucky Air flights. 2. Children between the ages of 2 and 11 are eligible for child fares, which are usually 50% of the adult fare. 3. Children under the age of 12 must be accompanied by an adult. 4. Lucky Air provides bassinets for infants on a first-come, first-served basis. Passengers can request them when making a reservation. 5. Children are allowed to bring their own car seats, strollers, and other necessary items, which will be checked and stored in the hold. 6. In-flight baby changing tables are available on some Lucky Air flights. Lucky Air offers special meals for children on long-haul flights. However, they do not offer in-flight entertainment specifically for children. Therefore, parents are advised to bring their own books, toys, and electronic devices to keep their children entertained during the flight.