HOP!
IATA
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Founded in 2013, HOP! is a low-cost airline operating in France. Its advantages include frequent flights, efficient service, and cheap tickets. However, some passengers have reported issues with delays and cancellations. HOP! offers various pricing options, including a basic fare with limited baggage allowance and more costly options with added benefits. Overall, HOP! provides affordable travel within France, making it a good choice for budget-conscious travelers.
If you are planning to fly with HOP! Airline, it is important to familiarize yourself with their baggage rules to avoid any surprises or additional fees at check-in. Here is a breakdown of their baggage policies:
Passengers are allowed to check-in up to 3 bags, with a maximum weight of 23kg (50lbs) each. Any additional bags or those exceeding the weight limit will be subject to excess baggage charges.
HOP! Airline permits one piece of hand luggage per passenger, with a maximum weight of 12kg (26lbs) and maximum dimensions of 55cm x 35cm x 25cm. Additionally, passengers are allowed to carry one personal item such as a handbag, laptop, or camera.
If your luggage exceeds the permitted weight or number of pieces, you will be charged an excess baggage fee at the airport. It is important to note that this fee can vary depending on your destination, so it is best to check with the airline in advance.
As with any airline, there are certain items that are not permitted in either checked or hand luggage on HOP! Airline flights. These include items such as flammable materials, explosives, and compressed gases. It is important to check the airline's website for a comprehensive list of prohibited items before traveling.
By adhering to HOP! Airline's baggage rules, you can avoid any unnecessary fees and ensure a smooth and hassle-free travel experience.
Yes, it is possible to check-in online for HOP! airline flights. You can do it on the HOP! airline website or mobile app. The online check-in typically opens 30 hours before departure and closes one hour before departure for domestic flights and 90 minutes before departure for international flights.
In case of loss or damage to your baggage by HOP!, you can file a claim with HOP! customer service. You can do this by filling out the online claim form on their website, or by contacting their customer service department directly by phone or email. The contact information for customer service can be found on their website. Ensure that you have all necessary information, such as your flight number, baggage tag number, and a detailed description of the lost or damaged items, before filing your claim.
HOP! closes check-in and boarding 30 minutes before departure time.
As an AI language model, I don't have access to the latest policies of HOP! airlines. However, in general, if a flight is delayed or cancelled due to reasons within the airline's control, such as technical issues or crew shortages, passengers may be entitled to compensation under EU regulations. The amount of compensation depends on the distance of the flight and the length of the delay. It's best to check HOP!'s website or contact their customer service for more information.
Yes, HOP! provides additional services for passengers with disabilities. These services include assistance with boarding and disembarking the plane, transportation of mobility aids such as wheelchairs, and assistance with navigating the airport. Passengers with disabilities can request these services at the time of booking or by contacting HOP! customer service in advance of their flight.
HOP! offers snacks and beverages for purchase on board, including alcohol. However, the availability of food and beverages may vary depending on the length and type of flight.
According to HOP! airline's website, refundable tickets depend on the fare type selected at the time of purchase. Some fares may be refundable under certain circumstances, while others may not be refundable. It is recommended to check the fare conditions and cancellation policies before booking a ticket with HOP! airline.
HOP! sets the following conditions for traveling with children and babies: - Children aged 5-11 can travel alone with the HOP! Junior service if they have parental authorization. - Children under 5 years of age must travel with a parent or legal guardian aged 18 or over. - Babies under 2 years old must sit on their adult companion's lap and wear a special seat belt during takeoff, landing, and turbulence. - HOP! offers a special fare for children aged 2 to 11, which includes a check-in baggage allowance of 1 item up to 23 kg. - Child car seats and pushchairs can be transported in the hold for free. As for food and entertainment, HOP! offers a selection of snacks and drinks on board for purchase. There is no specific children's menu, but parents are allowed to bring their own food on board. HOP! does not provide in-flight entertainment, but passengers can bring their own devices and access the onboard Wi-Fi for free.
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