Firefly
IATA
FYHelping travelers to find the best flight offers
Firefly airline was founded in 2007, and since then, it has become a popular choice for many travelers. The airline offers many advantages, such as low fares, several flight options, and excellent customer service. However, there are also disadvantages, including limited destinations, lack of in-flight entertainment, and small seating capacity. Despite these disadvantages, Firefly remains a popular choice for budget-conscious travelers looking for a cheap airline ticket. Their pricing policy is geared towards providing affordable options for the average person, making them an accessible choice for a wide range of travelers. Overall, Firefly airline offers an affordable and reliable option for those looking to travel without breaking the bank. So, if you are looking for a cost-effective means of transport to your favorite destination, then Firefly airline may be the perfect choice for you.
Firefly airline has specific baggage rules that must be adhered to by all passengers. These rules apply to both check-in baggage as well as hand baggage.
The checked-in luggage allowance permitted on Firefly airline varies depending on the passenger's fare type. For Economy class passengers, the maximum checked-in baggage allowance is 15 kg. For Business Class passengers, the maximum checked-in baggage allowance is 20 kg. Any excess baggage will be charged accordingly. Additionally, a single piece of checked-in baggage must not weigh more than 32 kg. In addition, firefly does not permit carriage of dangerous goods such as explosives, flammable liquids or gases, oxidizing substances, toxic or infectious substances or radio-active materials.
Firefly airline allows passengers to carry one piece of hand baggage on board. The hand baggage must not weigh more than 7 kg and the dimensions of the bag should be 56 x 36 x 23 cm or less. All items carried as hand luggage must fit comfortably in the overhead compartments or under the seat in front of you.
Firefly airlines charges an excess baggage fee for any baggage that is above the permitted weight limit. Charges for excess baggage ranges from MYR 18 to MYR 30, depending on how much excess baggage you are carrying.
Apart from the dangerous goods mentioned earlier, firefly also prohibits the carriage of items such as firearms, explosives, knives, scissors and any sharp objects that could cause injury to passengers or the crew members.
Yes, you can check in online for a Firefly airline flight. You can do it on the Firefly website or mobile app. Online check-in typically opens 24 hours before the scheduled departure time and closes 4 hours before departure time. During online check-in, you can select your seat, print your boarding pass, and save it on your mobile device.
You can report the loss or damage of your baggage by Firefly by contacting their customer service through their official website or by calling their customer service hotline. You may also visit their nearest baggage service office or airport counter to file a report and submit any necessary documents.
Firefly typically closes check-in and boarding 45 minutes before departure for domestic flights, and 1 hour before departure for international flights.
As an AI language model, I do not have access to Firefly's specific policies on flight delays and cancellations and their compensation. It is recommended to check Firefly's terms and conditions or contact their customer service for more information. However, in general, airlines may offer compensation for flight delays and cancellations under certain circumstances and conditions.
Yes, Firefly provides additional services for passengers with disabilities. They offer assistance for passengers with visual, hearing, and mobility impairments. This can include wheelchair assistance, special seating arrangements, and the use of service animals. Passengers with disabilities can contact Firefly customer service to arrange for these services and ensure a smooth travel experience.
Firefly does not provide meals and drinks on board. However, passengers can purchase refreshments and snacks during the flight. Alcoholic drinks are not served on Firefly flights.
Firefly airline tickets may or may not be refundable, depending on the fare rules associated with the ticket. It is important to read the terms and conditions of the fare before booking to understand the refund policies. In general, most low-cost airlines offer non-refundable fares, but some may offer the option to purchase a refundable ticket for a higher price. It is advisable to purchase travel insurance to cover unexpected cancellations or changes to travel plans.
Firefly Airlines sets the following conditions for traveling with children and babies: 1. All infants and children below the age of 12 must be accompanied by an adult who is at least 18 years old. 2. Infants below the age of two can travel on an adult's lap, but a special infant seat can be requested for an additional fee. 3. Children between the ages of two and twelve must have their own seat onboard, and a child fare will be charged. 4. Firefly does not provide unaccompanied minor services, so children must travel with an adult. As for food and entertainment, Firefly does provide special meals for children, but they must be ordered at least 24 hours before the flight. However, there is no specific children's entertainment on board.
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