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Fastjet is a low-cost African airline founded in 2012. The airline boasts of affordable tickets, which makes it a preferred choice for the average traveler. However, its limited routes network and delayed flights have been a source of disadvantages for the airline. Nonetheless, Fastjet is the perfect choice for budget-conscious travelers looking to explore Africa affordably.
Fastjet is a low-cost African airline that operates across the continent. As with many low-cost airlines, baggage rules are strict and adhered to strictly. Understanding the baggage rules of Fastjet is important to avoid unnecessary charges and anxiety before boarding. Let us look at the different types of baggage rules of Fastjet.
Hand Baggage Fastjet allows only one piece of hand luggage for passengers, with a maximum weight of 7kg and a size of 56cm x 36cm x 23cm. This rule includes all electronic devices such as smartphones, cameras, and laptops. The hand luggage should fit conveniently under the seat or in the overhead rack.
Hold Baggage Passengers buying a fastjet airline ticket are allowed to carry one checked bag as part of their purchase fare. The maximum weight allowed for any checked bag is 23kg, and the maximum dimensions should not exceed 56cm x 36cm x 23cm. Passengers with a specific need for additional luggage can buy extra baggage allowance at the time of booking or during check-in.
Excess or Overweight Baggage If the weight of a passenger's luggage exceeds the 23kg limit, there will be a charge per excess kilogram. The prices for overweight bags vary depending on their destination. Additionally, any bag that exceeds the maximum dimensions will also incur a charge, even if it is under the weight limit.
Items Prohibited For Carriage Fastjet prohibits several items from carriage on their flights. Some of these items include explosives, sharp objects, a large quantity of lithium batteries, poisonous substances, and much more. To avoid embarrassment at the checkpoint before boarding, passengers are advised to read the full list of prohibited baggage items on the Fastjet website.
In conclusion, Fastjet's baggage rules are straightforward but with little flexibility. Passengers are advised to read and understand the baggage rules before travel to avoid any inconvenience and unnecessary charges. Fastjet offers an affordable and convenient way of travel when the rules are adhered to accordingly.
Yes, it is possible to check in online for a fastjet airline flight. Online check-in can be done on the fastjet website or mobile app. Online check-in typically opens 24 hours before departure and closes 2 hours before departure. During online check-in, passengers can select their seat, add baggage, and receive their boarding pass electronically.
In case of loss or damage to your baggage by fastjet, you should immediately report the incident to the fastjet Baggage Services Office located in the baggage reclaim area of the airport upon arrival. You will need to fill out a Property Irregularity Report (PIR) with the details of the lost or damaged baggage. You should also provide your contact information and flight details to the fastjet customer service agent handling your complaint.
Fastjet closes check-in and boarding 30 minutes before departure.
Yes, fastjet may pay compensation for flight delays and cancellations depending on the circumstances surrounding the delay or cancellation. Passengers may be entitled to compensation under EU Regulation 261/2004 if the delay or cancellation was within the airline's control, such as technical faults or crew shortages. Fastjet may also provide compensation or assistance for delays or cancellations caused by extraordinary circumstances beyond their control, such as severe weather, air traffic restrictions, or strikes. Passengers should check their rights and specific circumstances with fastjet's customer service or regulatory bodies.
Yes, fastjet provides additional services for passengers with disabilities. This includes assistance with boarding, transferring, and disembarking the aircraft, as well as any necessary equipment such as wheelchairs. Passengers with disabilities are also allowed to carry certain essential medical equipment and medicines on board. It is recommended that passengers inform fastjet of their disability and any special requirements at least 48 hours before their flight.
Fastjet does not provide complimentary meals or drinks on its flights, but passengers can purchase food and beverages on board. Alcoholic beverages are available for purchase on select flights but are not permitted on all routes. It is advisable to check with the airline prior to boarding if you have any specific dietary or beverage requirements.
According to the fastjet website, their tickets are non-refundable. However, some changes can be made to the booking, subject to availability and an administration fee. It is always recommended to check the fare rules and terms and conditions before making a booking.
Fastjet allows infants under the age of two to sit on an adult's lap during the flight. For children aged between two and 12, they must purchase a seat at the appropriate child fare. Fastjet does not provide children's food or entertainment on board. However, passengers are permitted to bring their own food and entertainment for their children. It is recommended that parents bring books, toys, and games to keep their children entertained during the flight.
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