Helping travelers to find the best flight offers
Croatia Airlines is a flag carrier airline that was founded in 1989. It operates flights in Europe and offers a variety of advantages like free snacks and drinks, the ability to choose a seat, and complimentary baggage. However, its disadvantages include limited route options, no in-flight entertainment, and expensive pricing. Croatia Airlines' pricing policy can be pricey for an average traveling person, but it does offer affordable options on occasion. Overall, it's a solid choice for those looking for a reliable airline with competitive pricing.
Baggage Rules of Croatia Airlines
Croatia Airlines is the national airline of Croatia, and it follows a set of baggage rules and restrictions similar to other airlines. Here are the details of the Croatia Airlines' baggage policy that passengers must know before they fly!
Luggage Restrictions:
Croatia Airlines allows passengers to check-in up to two pieces of luggage with a maximum weight of 23 kg and dimensions of 158 cm. For excess baggage beyond the permitted limit, additional charges will apply. Passengers are advised to pre-purchase excess baggage online as charges at the airport are significantly higher. Each passenger is permitted to carry up to three additional pieces of baggage.
Hand Luggage Allowance:
Each passenger is permitted to carry one piece of hand luggage that must not exceed 8 kg and must have a maximum size of 55 x 40 x 23 cm, including the wheels and handle. Further, passengers can also carry one small personal item (laptop bag, purse, etc.) that must fit under the front seat of the aircraft.
Excess and Overweight Baggage:
The excess and overweight baggage rate is set at 60 EUR per direction, per piece with a maximum of 32 kg. If the weight of the luggage exceeds 32 kg, additional charges will apply. Passengers must pre-purchase excess baggage online as charges at the airport are significantly higher. Passengers must also ensure that each piece of luggage must not weigh more than 32 kg.
Prohibited Items:
Croatia Airlines prohibits the carriage of dangerous items that could compromise the safety of passengers and the aircraft. These include explosives, gases, flammable liquids and solids, radioactive materials, and more. Passengers are encouraged to check the full list of items on the official Croatia Airlines website before packing their bags for a hassle-free travel experience.
Yes, you can check in online for a Croatia Airlines flight. You can do it on their website or on the Croatia Airlines mobile application. Online check-in opens 36 hours before departure and closes 60 minutes prior to the scheduled departure time. Additionally, you can choose your seat, purchase extra baggage allowance, and print your boarding pass or have it sent to your mobile device.
In case of loss or damage to your baggage by Croatia Airlines, you can file a claim for compensation. You can do this by contacting the Croatia Airlines baggage claims department. Their contact information should be available on their website or you can call their customer service center. They will give you instructions on how to file a claim and what documents you need to provide. Make sure to report the loss or damage as soon as possible and keep all receipts and documents related to your baggage and flight.
Croatia Airlines usually closes check-in and boarding 45 minutes before departure for domestic flights and 60 minutes before departure for international flights.
Yes, Croatia Airlines is required by EU law to pay compensation for flight delays and cancellations in certain circumstances. The amount of compensation depends on the distance of the flight and the length of the delay. If a flight is delayed for more than three hours or cancelled, passengers may be entitled to compensation. However, there are certain exceptions and limitations to the compensation, such as if the delay or cancellation was caused by extraordinary circumstances outside of the airline's control, such as severe weather or a strike. Passengers should check Croatia Airlines' terms and conditions and the relevant EU regulations for further information on compensation eligibility.
Yes, Croatia Airlines provides additional services for passengers with disabilities. Passengers with reduced mobility can request for assistance at the airport, during boarding and disembarking, and during the flight. The airline requires these passengers to inform them of their need for assistance at least 48 hours before the flight's scheduled departure. The airline provides wheelchairs, aisle chairs, and other necessary equipment to assist passengers with disabilities. They also allow service animals on board with their owners. The airline's website provides more information on the services available for passengers with disabilities.
Yes, Croatia Airlines does provide meals and drinks on board, depending on the duration and type of flight. Alcoholic drinks are also available for purchase on most flights.
Yes, Croatia Airlines offers refundable tickets, but the terms and conditions vary depending on the fare type chosen at the time of booking. It is advisable to check the fare rules before purchasing a ticket to ensure you understand the cancellation and refund policies.
Croatia Airlines has set certain conditions for traveling with children and babies. 1. Infants: Children under the age of 2 can travel on the lap of an adult passenger. They do not need a separate seat, but the adult must inform the airline of the infant’s accompanying them during the booking process. 2. Children: Children between the ages of 2 and 11 can travel on a separate seat. They are entitled to a 33% discount on the adult fare, and the accompanying adult can request special meals and other services. 3. Unaccompanied minors: Children aged 5 to 11 years can travel alone on Croatia Airlines flights. The airline provides assistance and supervision to these children throughout their journey. As for food and entertainment, Croatia Airlines offers children's meals and entertainment such as movies, TV shows, and games on board. However, passengers are advised to inform the airline in advance of any special dietary requirements for their children.
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