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Bek Air

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Kazakhstan, Almaty, Almaty International Airport, Business Aviation Center, 050039

Bek Air is a Kazakhstani airline founded in 1999. Known for its affordable pricing policy, it is a popular choice among budget travelers. However, the airline has also faced criticism for its safety record, with several incidents reported in recent years. Despite this, Bek Air offers a range of advantages for passengers, including modern aircraft, online booking facilities, and regular flight schedules to destinations within Kazakhstan and beyond. Whether you're a business traveler or tourist, Bek Air can help you get to where you need to be at an affordable price.

Bek Air baggage rules

Baggage Rules of Bek Air Airline

Bek Air airline allows passengers to carry both checked and hand baggage on-board. However, it is important to note that different baggage rules apply depending on the route and cabin class you are traveling.

Luggage Allowance

The allowance for checked baggage on Bek Air flights is generally 20kg and varies based on the route and cabin class. For hand baggage, the maximum weight allowed is 5kg per passenger.

Hand Baggage

Passengers are allowed to take one piece of hand baggage measuring up to 55cm x 40cm x 20cm in size and 5kg in weight. Any bags exceeding this size and weight may be subject to additional fees.

Excess or Overweight Baggage

Bek Air airline passengers are granted an allowance of 20kg for checked baggage and these fees usually depend on the route traveled and form of payment. In case the luggage weight exceeds 20kg, additional fees per kilogram are charged either at check-in or on-board.

Prohibited Items

Some items are not permitted in Bek Air flights due to safety reasons. They include but not limited to: explosives, flammable liquids and solids, gases, poisons, corrosives, magnetic materials, and radioactive materials.

It is essential as a passenger to take into consideration the baggage rules when making travel plans with Bek Air airlines.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Bek Air?

In case of loss or damage to your baggage by Bek Air, you can report it to their customer service department. You can find their contact information on their official website or by calling their customer service hotline. You may also need to submit a written claim stating the details of the loss or damage, including the date of travel, flight number, and baggage tag number. The airline will investigate the claim and provide compensation if necessary.

How long before departure does Bek Air close check-in and boarding?

Bek Air closes check-in and boarding 40 minutes before departure time.

Can I check in online for an Bek Air flight?

Yes, you can check in online for a Bek Air airline flight. You can do it on the official Bek Air website or through the mobile app. Online check-in typically opens 24 hours before departure and closes about an hour before departure. However, it's best to check the specific airline's website for their exact timings and requirements for online check-in.

Does Bek Air pay compensation for flight delays and cancellations?

Yes, Bek Air is required to pay compensation for flight delays and cancellations in certain circumstances. The specific amount of compensation and conditions vary depending on the circumstances of the delay or cancellation and the laws of the country in which the flight is taking place. Passengers should check Bek Air's terms and conditions and contact the airline if they believe they are entitled to compensation.

Does Bek Air provide additional services for passengers with disabilities?

Yes, Bek Air provides additional services for passengers with disabilities. The airline offers assistance for passengers with reduced mobility, visual or hearing impairment, and other disabilities. Passengers can request wheelchair assistance, visual and hearing aids, and special seating arrangements. Additionally, the airline provides extra help with boarding, stowing baggage, and getting to and from the aircraft. Passengers with disabilities are advised to inform the airline of their needs at the time of booking or at least 48 hours prior to the flight departure.

Does Bek Air provide meals and drinks on board?

As an AI language model, I don't have access to the current information about Bek Air's services, since it's subject to change at any time. You should check the airline's website or contact their customer service for the most accurate and up-to-date information regarding meals and drinks aboard their flights. However, in general, airlines usually provide meals and drinks on long flights, and alcoholic drinks are available for purchase for adult passengers.

Are Bek Air airline tickets refundable?

As an AI language model, I don't have access to the current policies of Bek Air. It is best to check their website or contact their customer service to confirm their ticket refund policies.

What conditions does Bek Air set for traveling with children and babies?

Bek Air allows children of all ages to travel, but infants under the age of two may only fly with an accompanying adult. Parents or guardians of children under the age of five must also purchase a separate seat for the child. Children over the age of two must have their own seat. Bek Air does not offer children's food or entertainment on board. However, parents can bring their own entertainment and snacks for their children. It is recommended to bring headphones, books, coloring books, or small games to keep children entertained during the flight.

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