Bangkok Airways
IATA
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Bangkok Airways: A Top Boutique Airline Founded in 1968, Bangkok Airways is one of the top boutique airlines in Asia. Operating both domestic and international flights, its advantages include superior customer service, free lounge access, and a range of in-flight amenities. However, its disadvantage is that its prices are typically more expensive compared to budget airlines. Nevertheless, Bangkok Airways provides value for money with its quality services, such as booking flexibility and complimentary snacks and drinks. It also offers a frequent flyer program, the FlyerBonus, for loyal customers. Overall, Bangkok Airways is an ideal airline for travelers who value luxury and comfort over budget savings.
Yes, you can check-in online for Bangkok Airways flights. You can do it through their website or mobile app. Online check-in usually opens 24 hours before departure and closes 1 hour before departure for domestic flights and 1.5 hours before departure for international flights. Once you complete the online check-in process, you can print your boarding pass or save it on your phone to present at the airport.
If your baggage has been lost or damaged by Bangkok Airways, you can file a claim at the Bangkok Airways baggage service desk at the airport upon your arrival. Alternatively, you can also file a claim online through their website by submitting a claim form and all supporting documents. You can find more information on their website under the "Baggage Claim" section.
Bangkok Airways usually closes check-in and boarding 30 minutes before the scheduled departure time for domestic flights and 45 minutes before the scheduled departure time for international flights.
Yes, Bangkok Airways provides compensation for flight delays and cancellations according to their policies. Passengers can refer to the carrier's terms and conditions to learn about the eligible compensation. In general, compensation may include refunds, rebooking of flights, or monetary compensation for inconveniences caused by the delay or cancellation. Passengers must make their claims and provide all necessary documentation to support their request for compensation.
Yes, Bangkok Airways provides additional services for passengers with disabilities. The airline has a special assistance team to help passengers with disabilities throughout their journey, including boarding, deplaning, and navigating the airport. Passengers with disabilities can also request for a wheelchair or other mobility aid at the airport. The airline also provides priority boarding for passengers with disabilities. Passengers with disabilities are advised to contact the airline in advance to arrange for these services.
Yes, Bangkok Airways provides meals and drinks on board. The type and availability of meals may vary depending on the duration and timing of the flight. However, passengers can expect to receive at least a snack or light meal on all flights. Yes, you can drink alcoholic drinks on board, but please note that these are not included in the standard complimentary beverage service and may incur an additional cost. It is also important to drink responsibly and follow the airline's policies on consuming alcohol during the flight.
Yes, Bangkok Airways offers refundable airline tickets, depending on the fare rules and conditions of the ticket. Passengers can check the fare rules before booking the ticket, or contact the airline's customer service for more information on the refund policy. Refunds may incur a fee or penalty, and the amount refunded may depend on the fare type, the time of cancellation, and other factors.
Bangkok Airways sets certain conditions for traveling with children and babies. For infants under two years old, the airline provides bassinets and diaper-changing facilities on board, as well as the option to book an extra seat at a reduced rate for added comfort. Children between the ages of two and 11 are eligible for a child fare, depending on the class of ticket purchased. As for food and entertainment, Bangkok Airways offers child-friendly meals and snacks on board and a selection of movies and TV shows suitable for children. Additionally, the airline offers coloring books and game sets for younger passengers.
Baggage Rules of Bangkok Airways Airline
Whether you are going on a vacation or a business trip, understanding the baggage rules of your airline is essential. Here are the baggage rules of Bangkok Airways airline:
Luggage
Checked baggage allowances vary depending on the destination and fare class. For Blue Ribbon Class passengers, the allowance is up to 30 kg while for Economy Class passengers, it can range from 20-30 kg depending on the fare class and destination. The maximum weight limit for a single piece of baggage is 32 kg.
Excess or Overweight Baggage
If your baggage exceeds the weight limit allowed, you will have to pay an excess baggage fee. The fee varies depending on the destination and the weight of the baggage. To avoid paying excess baggage fees, you should pack efficiently and weigh your luggage before arriving at the airport.
Hand Baggage
Passengers are allowed to bring one piece of hand baggage on board. The maximum weight for hand baggage is 5 kg, and the maximum dimensions are 115 cm (length + width + height). In addition to the hand baggage, you can also carry one personal item such as a laptop or a handbag.
Items Prohibited for Carriage
Bangkok Airways airline prohibits the carriage of certain items on board their flights. These items include explosives, flammable items, corrosive materials, and other hazardous goods. For a detailed list of the items that are prohibited, you can check the airline's website or contact their customer service.
Now that you know the baggage rules of Bangkok Airways airline, you can pack accordingly and avoid any inconvenience. Happy travels!
September 16
Bangkok Airways
