Cheap flights and airline tickets from Azul Brazilian Airlines

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Azul Brazilian Airlines

BR flag

IATA
AD
ICAO
AZU
Brazil, Barueri, Alameda Grajau, 219, 06454-050

Azul Brazilian Airlines was founded in 2008 and quickly became one of the most popular low-cost carriers in Brazil. Its advantages include a large network of domestic and international destinations, modern aircraft, and excellent customer service. However, it also has some disadvantages, including limited seat options and no in-flight entertainment on some flights. In terms of pricing, Azul is generally affordable for the average traveler, with competitive fares on both domestic and international routes. Whether you're flying for business or pleasure, Azul is a great option for anyone looking for quality service at a reasonable price.

Azul Brazilian Airlines baggage rules

Baggage Rules of Azul Brazilian Airlines

Azul Brazilian Airlines is a popular airline that operates in Brazil, serving numerous domestic and international destinations. If you're planning to travel with this airline, it's essential to get familiar with its baggage rules so that you can avoid any inconvenience and additional charges. Here's all you need to know:

Luggage

Azul Brazilian Airlines allows its passengers to check-in up to two bags, each weighing up to 23kg, for free. However, this only applies to domestic flights, and for international flights, the baggage allowance varies according to the route and class of travel.

Hand baggage

Passengers are allowed to bring one carry-on bag and one personal item, such as a purse or laptop bag, on board Azul Brazilian Airlines flights. The carry-on bag must not exceed the dimensions of 35 x 25 x 55 cm, and the personal item must fit under the seat in front of you.

Excess or overweight baggage

If you exceed the weight limit of 23kg per bag, or if you're carrying more than two bags, you'll have to pay a fee for each additional bag or every extra kilogram. The excess baggage fees vary depending on the destination and are subject to change without prior notice, so it's best to consult with Azul Brazilian Airlines before your flight.

Items prohibited for carriage

It's important to be aware of the items that are not allowed on Azul Brazilian Airlines flights. These include but are not limited to:

  • Explosives and flammable substances
  • Any type of firearm or weapon
  • Poisonous or toxic materials
  • Any item that could cause harm to passengers, including sharp objects and drugs.

In summary, it's crucial to check Azul Brazilian Airlines' baggage rules before you travel to avoid any inconveniences or unexpected costs. If you have any questions or concerns, don't hesitate to reach out to the airline's customer service.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Azul Brazilian Airlines?

If you have experienced loss or damage to your baggage while traveling with Azul Brazilian Airlines, you can apply for compensation by contacting the Azul baggage claim department through their website or by calling their customer service hotline. You will need to provide details about the incident, such as the date of travel, flight number, and description of the lost or damaged items. Azul's baggage claim team will investigate your claim and contact you with further instructions on how to proceed.

How long before departure does Azul Brazilian Airlines close check-in and boarding?

Azul Brazilian Airlines closes check-in and boarding 45 minutes before departure for domestic flights and 1 hour before departure for international flights.

Can I check in online for an Azul Brazilian Airlines flight?

Yes, you can check in online for an Azul Brazilian Airlines flight. You can do it on the Azul Airlines website or through their mobile app. Online check-in opens 72 hours before departure and closes one hour before the scheduled departure time.

Does Azul Brazilian Airlines pay compensation for flight delays and cancellations?

According to the terms and conditions on Azul Brazilian Airlines' website, the airline may provide compensation for flight delays and cancellations in some circumstances. However, the specific eligibility and amount of compensation may vary depending on the situation and the applicable regulations. Customers are encouraged to contact Azul Brazilian Airlines' customer service for more information and assistance with their specific case.

Does Azul Brazilian Airlines provide additional services for passengers with disabilities?

Yes, Azul Brazilian Airlines provides additional services for passengers with disabilities. These services include wheelchair assistance, special boarding and deplaning assistance, and assistance with storing and retrieving carry-on items. Passengers with disabilities are encouraged to contact the airline in advance to arrange for any necessary services. The airline also allows passengers to travel with service animals in the cabin, as long as they comply with all applicable regulations and requirements.

Does Azul Brazilian Airlines provide meals and drinks on board?

Yes, Azul Brazilian Airlines provides complimentary meals and drinks on board, including alcoholic beverages for passengers who are 18 years or older. The type of service (snacks, meals, or drinks) provided depends on the duration of the flight and the fare class.

Are Azul Brazilian Airlines airline tickets refundable?

Azul Brazilian Airlines offers various fare types, some of which are refundable while others are non-refundable. The refund policies depend on the fare type you have purchased. For example, the "Flex" and "Topaz" fare types are generally refundable, while the "Value", "Economy", and "Economy +" fare types are typically non-refundable. It is always advisable to carefully read the terms and conditions of your ticket before purchasing it to understand the applicable refund policy. You can also contact Azul Brazilian Airlines customer service for additional information or assistance with refund requests.

What conditions does Azul Brazilian Airlines set for traveling with children and babies?

Azul Brazilian Airlines encourages families to travel with children and babies and provides certain conditions for the comfort of passengers traveling with them. For children under two years old, Azul Brazilian Airlines provides a lap belt for safety reasons and allows one checked bag of up to 23 kg (50 lbs) and one carry-on item. If parents prefer, they can purchase an additional seat for their child at a discounted rate. For children over two years old, the same baggage allowance applies as for adults. As for food, Azul Brazilian Airlines provides child-friendly meal options on board for children. However, parents are encouraged to bring food and snacks for their children as well. For entertainment, Azul Brazilian Airlines offers in-flight entertainment options that are suitable for children such as movies, TV shows, and games. They also offer a branded kids' kit with games, coloring books, and stickers to keep children entertained during the flight. Overall, Azul Brazilian Airlines strives to make traveling with children and babies as comfortable and enjoyable as possible for families.

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