Flights, baggage allowance, onboard services, and travel information
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Avianca
AV
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AVA
Official website
Alliance
Star Alliance
Address
Colombia, Bogotá, Calle 26 #59-15, Edificio Avianca, 110911
Avianca, founded in 1919, is Colombia's flag carrier and one of the world's oldest airlines. A full-service carrier, it operates an extensive Latin American and transcontinental network from hubs in Bogotá and San Salvador, with Star Alliance connectivity and a traditional cabin product including business class on long-haul services. Strengths include broad route coverage, competitive fares for a legacy carrier, and the LifeMiles loyalty program. Weaknesses include periodic financial restructuring, variable punctuality and onboard consistency, and customer-service complaints on some markets. The airline has pursued fleet modernization but faces intense competition from low-cost rivals. Skytrax currently rates it three stars.
We are still collecting information about "Avianca" baggage rules...