Airkenya Express is a Kenyan airline founded in 1987. The airline operates both domestic and international flights throughout East Africa. One of the advantages of this airline is their commitment to safety, as they have maintained a safety record for over 30 years. However, one disadvantage is that their prices may be higher than other budget airlines. It's important to note that their pricing policy varies depending on the season and availability. Overall, Airkenya Express is a reliable airline for those looking for a safe and efficient travel option in the East African region.
Airkenya Express is a regional airline operating in Kenya. If you are planning to travel with Airkenya Express, you should be familiar with the airline's baggage rules and restrictions. Here are the important things you need to know:
Airkenya Express allows passengers to check-in one piece of luggage weighing up to 23 kg. If you have more than one piece of luggage, you will need to pay an excess baggage fee. The fee varies depending on your destination and the weight of your luggage.
Passengers are allowed to carry one handbag or laptop bag and one small personal item such as a purse or briefcase. The total weight of the hand baggage should not exceed 7 kg. Make sure your hand baggage fits into the overhead bin or under your seat.
If your luggage exceeds 23 kg, you will need to pay an excess baggage fee. The fee varies depending on your destination. If your luggage exceeds the maximum weight limit allowed by Airkenya Express, you will be required to repack or remove some items to meet the requirements.
Airkenya Express has a list of items that are prohibited for carriage. Some of these items include explosives, compressed gases, flammable liquids and solids, infectious substances, oxidizing materials, and poisons. Make sure you check the list of prohibited items before packing your bags.
As a passenger, it is important to adhere to Airkenya Express' baggage rules and restrictions to avoid any unnecessary inconvenience and additional expenses during your trip.
In case of loss or damage to your baggage by Airkenya Express, you can apply for compensation by contacting their baggage department. You can either visit their office at the airport or contact their customer service via phone or email. You will be required to provide your flight details, baggage details, and any other relevant information. Airkenya Express will investigate the matter and provide you with appropriate compensation as per their policy.
Airkenya Express usually closes check-in and boarding 30 minutes before departure time.
Unfortunately, Airkenya Express airline does not currently offer online check-in services. Passengers are required to check in at the airport counter at least an hour before departure.
As an AI language model, I don't have access to Airkenya Express' policies or regulations. However, It is recommended you check their website or contact their customer service to know about their policies concerning compensation for flight delays and cancellations.
Yes, Airkenya Express provides additional services for passengers with disabilities. This includes assistance with boarding and disembarking, as well as help with transferring between mobility aids. Passengers with disabilities are also allowed to bring their own assistive devices on board, such as wheelchairs, crutches, and service dogs. Additionally, Airkenya Express can provide special meals or seating arrangements for passengers with specific needs. Passengers with disabilities are encouraged to contact Airkenya Express in advance to discuss their needs and arrange for any necessary accommodations.
Airkenya Express does provide light snacks and drinks such as water, tea, and coffee on board for its passengers. However, alcoholic drinks are not served on Airkenya Express flights.
According to Airkenya Express fare rules, most of their tickets are non-refundable. However, they do offer some flexibility for passengers by allowing them to change their travel dates and times, subject to availability and a fee. It's always best to check the specific fare rules and conditions before purchasing tickets.
Airkenya Express allows children and babies to fly with their parents or guardians. However, they must have the necessary travel documents and meet the age requirements specified by the airline. Infants under two years of age may travel for free but are not allocated their own seat. Children between the ages of two and 11 pay 75% of the adult fare, while those aged 12 years and above pay full adult fare. There is no mention of special food or entertainment for children on Airkenya Express flights. However, passengers can request special meals at the time of booking, subject to availability and an extra charge. Parents and guardians are responsible for bringing any necessary entertainment or activities for their children's comfort during the flight.