Air Zimbabwe is a state-owned airline that was founded in 1967. The airline offers convenient routes to several local and international destinations. Despite the airline's potential, it has struggled to stay afloat over the past decade, largely due to poor management and political interference. While the airline boasts experienced pilots and well-trained cabin crew, its aging aircraft and poor maintenance record have made it difficult to compete in the aviation industry. In addition, the airline has faced several operational challenges such as flight cancellations and delayed departures. Their pricing policy is considered to be average in comparison with other airlines, making it affordable for the average traveler. Overall, Air Zimbabwe has a lot of potential but needs significant improvement in management and maintenance if it is to remain viable.
Baggage Rules of Air Zimbabwe Airline
Air Zimbabwe is a Zimbabwean airline that carries a wide range of passengers and cargo to several destinations worldwide. The airline has precise baggage restrictions that passengers should adhere to for a smooth travel experience.
For domestic flights, all passengers are only allowed one piece of luggage, and the weight limit is 20kg. On international flights, the weight limit increases to 30kg. Extra luggage will attract additional fees. Unaccompanied baggage is not accepted.
Passengers are allowed one piece of hand baggage that should not exceed 115 cm in size and 7kg in weight. For electronic devices, carry-on baggage should only include equipment that meets the regulations set by the airline. Any oversized or overweight carry-on baggage should be checked in as normal luggage, and additional fees will apply.
Excess or Overweight Baggage
In case you exceed the checked or carry-on baggage weight or size limits, Air Zimbabwe will charge additional fees. The fee scale differs depending on the weight of the luggage, flight route, and time of the year. To avoid paying more fees, it is advisable to weigh your luggage beforehand.
Items Prohibited for Carriage
Air Zimbabwe prohibits passengers from carrying several items such as firearms, sharp objects, explosives, and drugs. Additionally, passengers should not attempt to carry items that could cause discomfort, danger, or damage to other passengers, crew, or the plane. Passengers are advised to read the full list of prohibited items before packing for the flight. Failure to adhere to these rules can lead to serious consequences during the flight.
In case of loss or damage to your baggage by Air Zimbabwe, you can apply for compensation by filing a Baggage Claim Form. This form can be obtained at the Air Zimbabwe office or online on their website. You will need to provide details such as flight information, baggage tag numbers, and a description of the lost or damaged items. Submit the form along with any supporting documents such as receipts or pictures of the damaged items. Air Zimbabwe will then review the claim and determine the appropriate compensation.
Air Zimbabwe closes check-in and boarding 45 minutes before departure.
Yes, Air Zimbabwe offers online check-in for its flights. You can check-in online by visiting the Air Zimbabwe website and clicking on the "Check-in" tab. Online check-in typically opens 24 hours before departure and closes 2 hours before departure for domestic flights and 3 hours before departure for international flights.
Yes, Air Zimbabwe may provide compensation for flight delays and cancellations in some circumstances. However, the specific details of the compensation policy may vary depending on the circumstances of the delay or cancellation. Passengers are advised to contact the airline directly or refer to their terms and conditions for more information on compensation.
Yes, Air Zimbabwe does provide additional services for passengers with disabilities. These include wheelchair assistance, assistance with boarding and deplaning, and provision of special meals for passengers with dietary restrictions. Passengers with disabilities are advised to inform the airline of their needs at the time of booking or at least 48 hours before the scheduled departure time. This allows the airline to make necessary arrangements and ensure a smooth and comfortable travel experience for the passenger.
Yes, Air Zimbabwe provides meals and drinks on board for passengers. However, the exact offerings may vary depending on the length and type of flight. Alcoholic drinks are also available but may only be served to passengers of legal drinking age, and restrictions may apply depending on the destination and regulations of the country being flown to.
Yes, Air Zimbabwe airline tickets are refundable, subject to the fare rules and conditions of the ticket purchased. It is best to check with Air Zimbabwe directly or your travel agent for specific information regarding refunds.
Air Zimbabwe allows infants under 2 years of age to travel for free on an adult's lap. However, parents can also purchase a seat for their infant at a discounted rate. Children between 2 and 12 years of age are required to have their own ticket and can sit in a seat adjacent to their parents. Air Zimbabwe provides baby food on board, but parents are encouraged to bring their own baby food and snacks. There is no dedicated entertainment for children on board, but the airline offers a variety of movies and TV shows that passengers can watch on personal devices. Parents are also welcome to bring books, games, and other activities to keep their children entertained during the flight.