Air Transat is a Canadian airline founded in 1987. The airline offers a variety of advantages such as direct flights to over 60 destinations across the Americas and Europe, and an excellent in-flight service. However, one disadvantage is that the airline does not have a large fleet size. In terms of pricing policy, Air Transat is known for offering affordable flights, making it a great choice for the average traveling person. Overall, Air Transat is a reliable and affordable option for those looking for an enjoyable travel experience.
Travelling with Air Transat requires careful attention to baggage limitations, as policies vary depending on the destination and fare.
For most long-haul flights, Air Transat permits one piece of checked baggage weighing up to 23 kg (50 lb) per passenger. However, this limit may vary for some routes and flights, depending on the passenger's class of service and destination.
Passengers are allowed one carry-on bag weighing no more than 10 kg (22 lb) and not exceeding 23 cm x 40 cm x 51 cm (9 in x 16 in x 20 in), as well as one personal item, such as a laptop or purse.
In cases of excess or overweight luggage exceeding the limits specified by Air Transat, passengers may incur additional fees. The fees are scaled based on the weight of the excess baggage and the destination.
Certain items are prohibited from being carried on Air Transat flights, including explosive or flammable substances, as well as compressed gases, poisons, and radioactive materials.
You can apply for compensation for loss or damage to your baggage by contacting Air Transat's baggage services department. You can file a claim online through the airline's website, or by calling the customer service center at 1-877-872-6728. You will need to have your flight details and any relevant documentation (such as a baggage tag or receipt) to submit the claim.
Air Transat typically closes check-in and boarding 45 minutes before the departure time. It is recommended that passengers arrive at the airport at least 2 hours before departure to allow sufficient time for check-in, security, and any necessary travel documentation.
Yes, you can check in for an Air Transat flight online. Online check-in opens 24 hours before departure and can be done through the Air Transat website or mobile app. You will need to enter your reservation information and select your seat. Once completed, you can print your boarding pass or have it sent to your mobile device.
Yes, Air Transat may offer compensation for flight delays and cancellations in certain circumstances, such as if the delay or cancellation was within their control and not due to extraordinary circumstances. The amount of compensation may vary depending on the specific circumstances of the delay or cancellation. Passengers should consult Air Transat's policies and procedures for more information on compensation.
Yes, Air Transat provides additional services for passengers with disabilities. They offer wheelchair and attendant services, as well as special meals for passengers with dietary restrictions. They also allow trained service animals on board with prior notification and have an accessibility kit available on each flight that includes items such as a seatbelt extender, safety card in braille, and a communication card for passengers with hearing or speech impairments. Passengers with disabilities are encouraged to contact Air Transat's Special Assistance department to discuss their specific needs and make arrangements for their travel.
Yes, Air Transat provides complimentary meals and drinks on board, including a meal service and a bar service offering an assortment of alcoholic and non-alcoholic drinks. Alcoholic drinks are available for purchase on all flights.
Yes, Air Transat offers refundable tickets, but the terms and conditions vary depending on the fare type. It is best to check with the airline or your travel agent for specific details.
Air Transat allows children and infants of all ages to travel on their flights. However, there are certain conditions that must be met for their safety and comfort. For children under the age of 2, they can either travel on the lap of an adult passenger (with the purchase of an infant ticket) or in their own seat with a child ticket. The airline provides infant belts for added safety during takeoff, landing, and turbulence, and also offers complimentary baby food and diapers on board. For children between the ages of 2 and 11, they must have their own seat, and a child ticket must be purchased. Air Transat offers children's meals on most flights, as well as inflight entertainment such as movies and TV shows, games, and coloring books. Additionally, the airline offers a "Kids Club" program on select flights for children between the ages of 2 and 11. The program includes a welcome kit, special meals, and entertainment activities throughout the flight.