Air Mauritius
IATA
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Air Mauritius is the national airline of Mauritius, founded in 1967. The airline operates a fleet of modern aircraft, including Airbus A350 and A330, serving destinations worldwide. The advantages of Air Mauritius include their friendly and efficient service, comfortable seating, and good in-flight entertainment. However, the airline's pricing policy is not always competitive, making it more expensive for an average traveling person. Nevertheless, Air Mauritius provides a range of options for customers to enjoy their journey, including the ability to choose from economy, business, and first-class flights. Whether you're flying for business or pleasure, Air Mauritius airline is a great option for travelers interested in exploring the beautiful island of Mauritius.
Air Mauritius is the national airline of Mauritius and has a set of specific baggage rules and restrictions that must be adhered to by passengers. Here is a breakdown of the luggage policies of Air Mauritius:
The maximum weight limit for checked luggage on Air Mauritius is economy class 23 kg and business class 32 kg. Infants are entitled to 10 kg of checked luggage. Passengers are allowed to carry up to two bags, each not exceeding 158 cm (height + length + width).
Passengers are allowed to carry one piece of hand baggage with a maximum weight of 7 kg and dimensions of 115 cm (height + length + width) in the cabin. For business class, the weight limit is 10 kg.
Passengers are allowed to purchase excess baggage online or at the airport. The rates for excess baggage vary depending on the destination. In the case of overweight baggage exceeding the permitted weight limit, an excess baggage fee will be charged.
Air Mauritius has a list of restricted items that passengers are not allowed to carry, which includes dangerous articles such as explosives, compressed gases, corrosives, and flammable liquids. For a list of all prohibited items, it is recommended to check the airline's website or contact their customer service team for more details.
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Yes, it is possible to check in online for an Air Mauritius airline flight. You can do it on the airline's website or through the Air Mauritius mobile app. Online check-in usually opens 24 hours before the departure time.
You can apply for lost or damaged baggage with Air Mauritius at the baggage services counter at the airport or by contacting their baggage services department by phone or email. You will need to provide them with your flight details and a description of your baggage, including any identifying marks or tags. They will then initiate a search for your baggage and provide you with updates on the status of your claim.
Air Mauritius typically closes check-in and boarding gates 45 minutes before the scheduled departure time of the flight. However, it is always recommended to confirm the specific check-in and boarding time for your flight when making your reservation or checking in online.
Yes, Air Mauritius does provide compensation for flight delays and cancellations, in accordance with the airline's policies and the regulations set by the relevant authorities. The amount of compensation may vary depending on the circumstances of the delay or cancellation and the length of the flight. Passengers are advised to contact Air Mauritius for more information on their specific situation.
Yes, Air Mauritius provides additional services for passengers with disabilities. Some of the services include wheelchair assistance, special seating arrangements, and assistance with boarding and deplaning. Passengers with hearing impairments can also request special assistance, such as written communication or lip-reading assistance from the crew. Additionally, service animals are allowed on board with prior approval from the airline. Passengers are advised to inform the airline of their specific requirements at the time of booking the ticket to ensure their needs are accommodated.
Yes, Air Mauritius provides complimentary meals and drinks on board, including alcoholic beverages (wine, beer, and spirits) for passengers over the age of 18.
Yes, Air Mauritius airline tickets may be refundable, depending on the fare class and the specific terms and conditions of the ticket purchased. It is recommended to check with the airline's customer service or review the ticket's terms and conditions to determine whether a refund is possible and any applicable fees or restrictions.
Air Mauritius sets the following conditions for traveling with children and babies: 1. Infants (under 2 years) can travel on a parent's lap for free, but a seat must be purchased for them if the parent wants to use a car seat or if the child turns 2 years old during the trip. 2. Children (2-11 years) must be accompanied by an adult and have their own seat. 3. Unaccompanied minors (5-11 years) can travel on Air Mauritius flights with special assistance and additional fees. Air Mauritius provides children's meals on board for infants and children. Parents should request these meals when making their reservation or at least 24 hours before the flight. Entertainment on board includes a selection of cartoons, movies, and TV shows suitable for children. The airline also provides activity books and games to keep children entertained during the flight.
