If you have experienced loss or damage to your baggage while traveling with Azul Brazilian Airlines, you can apply for compensation by contacting the Azul baggage claim department through their website or by calling their customer service hotline. You will need to provide details about the incident, such as the date of travel, flight number, and description of the lost or damaged items. Azul's baggage claim team will investigate your claim and contact you with further instructions on how to proceed.

Azul Brazilian Airlines closes check-in and boarding 45 minutes before departure for domestic flights and 1 hour before departure for international flights.

Yes, you can check in online for an Azul Brazilian Airlines flight. You can do it on the Azul Airlines website or through their mobile app. Online check-in opens 72 hours before departure and closes one hour before the scheduled departure time.

According to the terms and conditions on Azul Brazilian Airlines' website, the airline may provide compensation for flight delays and cancellations in some circumstances. However, the specific eligibility and amount of compensation may vary depending on the situation and the applicable regulations. Customers are encouraged to contact Azul Brazilian Airlines' customer service for more information and assistance with their specific case.

Yes, Azul Brazilian Airlines provides additional services for passengers with disabilities. These services include wheelchair assistance, special boarding and deplaning assistance, and assistance with storing and retrieving carry-on items. Passengers with disabilities are encouraged to contact the airline in advance to arrange for any necessary services. The airline also allows passengers to travel with service animals in the cabin, as long as they comply with all applicable regulations and requirements.

Yes, Azul Brazilian Airlines provides complimentary meals and drinks on board, including alcoholic beverages for passengers who are 18 years or older. The type of service (snacks, meals, or drinks) provided depends on the duration of the flight and the fare class.

Azul Brazilian Airlines offers various fare types, some of which are refundable while others are non-refundable. The refund policies depend on the fare type you have purchased. For example, the "Flex" and "Topaz" fare types are generally refundable, while the "Value", "Economy", and "Economy +" fare types are typically non-refundable. It is always advisable to carefully read the terms and conditions of your ticket before purchasing it to understand the applicable refund policy. You can also contact Azul Brazilian Airlines customer service for additional information or assistance with refund requests.

Azul Brazilian Airlines encourages families to travel with children and babies and provides certain conditions for the comfort of passengers traveling with them. For children under two years old, Azul Brazilian Airlines provides a lap belt for safety reasons and allows one checked bag of up to 23 kg (50 lbs) and one carry-on item. If parents prefer, they can purchase an additional seat for their child at a discounted rate. For children over two years old, the same baggage allowance applies as for adults. As for food, Azul Brazilian Airlines provides child-friendly meal options on board for children. However, parents are encouraged to bring food and snacks for their children as well. For entertainment, Azul Brazilian Airlines offers in-flight entertainment options that are suitable for children such as movies, TV shows, and games. They also offer a branded kids' kit with games, coloring books, and stickers to keep children entertained during the flight. Overall, Azul Brazilian Airlines strives to make traveling with children and babies as comfortable and enjoyable as possible for families.